Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

May 10, 2023

great customer service great customer service great customer service great customer service great customer service great customer service

eProgram
Morocco
5 days using the app
Channelwill replied May 10, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Nona

Edited April 25, 2023

Nona did a wonderful job helping me import my customers name and points. We tried a couple of times together and she was able to pull it off! Thanks so much for all of your help and I would definitely recommend this app.

Wicks & Wine, LLC
United States
5 days using the app
Channelwill replied April 25, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Nona

August 24, 2022

Good app *******************************************************************************************************************

Lolly
United Arab Emirates
5 days using the app
November 28, 2022

SAV hyper rapide et très compétant. Problème résolu rapidement. Mariadel a bien pris soin de m'expliquer point par point la démarche à effectuer. Merci

Pierr'O Naturel
France
5 days using the app
Channelwill replied November 29, 2022

Bonjour!

Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires. Nous continuerons à nous efforcer de vous fournir de meilleurs produits et services.🤗

Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.💖

Cordialement,
Loloyal Team

October 18, 2022

Support hilft beim Setup. Schlichtes Design
leicht zu verstehen
Support freundlich und schnell
leichte handhabung

MyFigureShelf
Germany
5 days using the app
November 8, 2023

Its a real nice app to use. User friendly experience

Atelier Evia
Canada
4 days using the app
Channelwill replied November 10, 2023

Thank you very much for your wonderful words! 💝 We're delighted to hear that you find our app easy to use and entertaining to use. Our team works hard to provide our users with a flawless experience, and we're pleased to see that our efforts are paying off. 🤗 Please do not hesitate to contact us if you have any suggestions or feedback. We're always looking for ways to improve and give our users the best experience possible. Thank you for downloading our app! 💖💖

Best regards,
Mariadel // Loloyal Customer Support 😊🌟

December 8, 2023

I got assist by the customer service staff immediately. It helped me a lot to set up the app easily.

ROYAL ELASTICS
Taiwan
4 days using the app
Channelwill replied December 9, 2023

🌟 Thank you so much for your positive feedback! We're thrilled to hear that our customer service team provided prompt assistance, making it easier for you to set up the app. 😊 If you have any more questions or need further help, feel free to reach out. We're here for you! 🚀

Cheers,
Sophie|Loloyal Team💎

December 22, 2023

first i try

Jewellery Junky
India
4 days using the app
Channelwill replied December 26, 2023

🌟 Thank you for the 5-star rating! 🌟 We appreciate your support and are delighted to have you as a valued customer. If you ever have any questions or feedback, feel free to reach out. Enjoy your experience with us! 🚀🎉

Best regards,

Sophie | Loloyal Support 💫

January 19, 2023

Awesome app, great customer support! Works great and I loved the customization Won't regret this app!!

Tree House Candy
United States
4 days using the app
Channelwill replied January 22, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Christina

Edited September 6, 2022

Excellent app. They made even better work with translations. Now I can edit the translation and look super. Easy to install and great support ! (thank you Catherine)

www.teoshop.gr
Greece
4 days using the app