Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.
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Fantastic! Your support service is efficient and distinctive, with quick and friendly responses. !!!
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
A lot of help full things and that's totally free!
We hope can improve more and more functionality as the resize of the opened widget soon!
EDIT
I am updating my review because the app has become pay-as-you-go and in the free plan, the functions are really limited and do not allow you to do anything. Too bad because the app was for me.
We are so glad you are loving our app. Thank you so much for the 5-star review, if you have any questions or issues encountered along the way, just let us know. You can reach us on the live chat anytime we are available 24/7.
-Catherine
Great service, customer care quick to response in a friendly manner. The app is fairly easy to use and have great functions to attract and keep your customers.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.
Hi There,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.
You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Sophie | Loloyal Team
Amazing app and help and support. Thanks Mariadel. Totally appreciate your help ♥
One of the must have apps at all
Dear firends at Kidzora,
Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Loloyal Team
great app very straightforward
We would like to express our sincere gratitude for your positive review of our app's straightforward functions and interface. As part of Loloyal Team, we are committed to providing our users with a seamless and memorable user experience. 😊Our goal is to not only offer an easy-to-navigate app but also one that can help boost your sales and advertise your store.
💖
We understand that starting a new business can be challenging, which is why we are pleased to offer you a 30% discount on any of our plans for the first six months.🫰🏼 You may choose between our Starter or Growth Plan, and you will also enjoy a 7-day demo period before you start paying for our services. We hope that this offer demonstrates our sincerity in supporting your business's growth.
To take advantage of this offer, kindly respond to this email with your Shop URL and the plan you wish to take.💖
In return, we kindly ask for your continued support and feedback. 💖Your input is invaluable in helping us improve our app's functionality and interface and provide you with an even better experience. Please let us know how we can make you fully satisfied with our app.
Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!
-nona💪🏼🤩🤩
Great customer service with Mariadel! Very good app especially for small and medium businesses. Easy support even on Saturday evening.
Dear firends at Liza Veta,
Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
We hope to help each merchant grow their business.
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Loloyal Team
Muy buena app, me gustaría que el plan gratuito fuera más amplio pero bueno, mucho mejor que otras que he probado
Muchas gracias por su comentario y por probar nuestra aplicación. Nos alegra saber que le ha gustado y que ha tenido una buena experiencia con ella. Tomaremos en cuenta su sugerencia sobre el plan gratuito y trabajaremos en mejorar nuestros servicios para ofrecerle la mejor experiencia posible. ¡Gracias de nuevo por su apoyo!
-nona😊
Super fast response. Super helpful and had my issue fixed in less than 5 minutes on a weekend! 10/10 recommend.
We appreciate you taking the time to write such a great review and providing your thoughts.We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Customer service, Catherine is very professional. We are in Taiwan we use Traditional Chinese , she can help us very fast and precise and provid great suggestuon to us.
We are happy to serve you well, thank you for supporting us. If you have a further query feel free to contact us.
-Catherine