Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

Edited May 7, 2023

The customer support provided by Loyalty Rewards Referrals is also excellent. The team is always available to answer any questions or concerns that customers may have, and they are very responsive and helpful. This level of support can be invaluable, especially for businesses that are just getting started with the program.

ZZZITA JEWELLERY  
China
2 days using the app
Channelwill replied May 8, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Sophie

January 18, 2023

The app is easy to use. It is integrated with some other apps. Very helpful and friendly customer service.

Kire Skin
Poland
1 day using the app
Channelwill replied January 22, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

May 10, 2022

Customer service is absolutely amazing. Mariadel helped me so much and was there anytime I had a question. And I had alot! Amazing team behind this app

lazybonezmediallc
United States
1 day using the app
Channelwill replied May 31, 2022

Dear firends at lazybonezmediallc,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

January 29, 2023

So far so good, I'm not through my set up process yet but the chat team was helpful and unlocked customization options quickly for me.

Scrunchie Shop
United States
1 day using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

September 23, 2023

App is working as it should

VanityGloss
Australia
1 day using the app
Channelwill replied September 24, 2023

Thank you for taking the time to share your positive experience with our app. We're thrilled to hear that it's working as intended. If you have any further feedback or concerns, please don't hesitate to let us know. We're always here to help.🤗💗

- Sophie🌹

August 8, 2022

Great App, great Support! Thanks for prompt help! I am excited to discover all features! 24/7 is very fast and friendly. I want to do some changes and they will realize it!

Trainingsrock-Shop
Germany
1 day using the app
February 4, 2023

She was very nice and helpful and I just wanted to say many thanks and appreciation to you for your time and help!

Francis M Doe VIP Men's Classic Sneakers and Clothing
Canada
About 1 month using the app
Channelwill replied February 5, 2023

Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter problem while navigating the app, please kindly contact us, we will assist you right away. If you have any opinions or suggestions we are interested in hearing it. If there is no problem and you are happy with our service we will be glad to hear your latest experience.
-Mariadel

December 20, 2022

pretty decent so far. No major complaints - it's a little weird that a lot of the program is "Locked" and you need to contact support to get it unlocked, despite it not being a paid model yet, but it is what it is I guess.

Pheonixfera's Cards
United States
About 1 month using the app
Channelwill replied December 20, 2022

Thanks so much for leaving a review! We appreciate it. As we are a new app, we hope to hear more user's voices through the unlock function to help us improve our app better.

June 15, 2023

Just getting started by chatting with a support representative, so far my interest is genuine and I will do install and try!

Embargo Clothing
Bulgaria
1 day using the app
Channelwill replied June 15, 2023

Thank you for your interest in our product and for reaching out to our support team. We're glad to hear that you're excited to try it out. If you have any questions or need assistance during the installation process, please don't hesitate to let us know. We're here to help!
-Nona🦋

December 19, 2022

Excellent experience with Catherine! The app is functioning excellent! all they need is to add fonts and theme adaption and its an easy to use simple app. Their customer service is above the bar! I met Catherine and she was very experienced and helpful, thank you Catherine very much for all your help, keep up with same standard!

Rosa Clara Saudi Arabia
Saudi Arabia
1 day using the app
Channelwill replied December 20, 2022

You're amazing at expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime.
-Catherine