Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

April 26, 2023

Very Quick Service with a great app. App is very professional and creates a great reward program for your customers. Would recommend!

Janitorial Superstore
United States
1 day using the app
Channelwill replied May 5, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Nona

February 23, 2023

Customer Support is great! Really quick response time and very kind. They helped me with what I needed help.

Come What Nay
United States
About 24 hours using the app
Channelwill replied February 25, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

October 7, 2023

Great and prompt Customer Service support.

Mobile Cable Store
Malaysia
About 23 hours using the app
February 5, 2024

Fácil de usar e instalar. Soporte rápido y amable.

Sleepy Monday Estudio ®
Chile
41 minutes using the app
Channelwill replied February 7, 2024

Gracias por sus amables palabras. Estamos encantados de saber que le hemos proporcionado una experiencia agradable y profesional, ofreciéndole respuestas oportunas y atentas. Apreciamos sinceramente que encuentre nuestra aplicación rápida y fácil de instalar y nos sentimos honrados de haber dejado una impresión positiva con nuestro servicio de atención al cliente. Si alguna vez tienes más preguntas o necesitas ayuda en el futuro, por favor no dudes en contactarnos. Valoramos tus comentarios y estamos aquí para ayudarte en todo lo que podamos.

Saludos cordiales,
Kim 💗
Atención al cliente de Loloyal 🌟

Edited January 17, 2023

Kodus to Mariadel for helping me with my request for free.
The app really provide good value to our website.
Highly recommended.

BlueArm Computer Store
Philippines
About 23 hours using the app
Channelwill replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

August 20, 2022

Mariadel helped me out alot. Very friendly, can only recommend this App. Has been a pleasure so far.

Tansy
Austria
About 23 hours using the app
June 6, 2023

provide indepth tutorial on how to use and guideline, overall is easy to understand and easy to use

T1st
Hong Kong SAR
About 22 hours using the app
Channelwill replied June 7, 2023

Thank you for your feedback! We're glad to hear that our tutorial and guidelines were helpful and easy to understand. We'll continue to strive to provide clear and comprehensive resources for our users. If you have any further suggestions or feedback, please don't hesitate to let us know.

- Sophie 💗

July 11, 2023

Great service, very fast and helpful. We hope to use this app for long term to benefit both customers and us.

Vtuber Graphics
Australia
About 22 hours using the app
Channelwill replied July 13, 2023

Thank you for your feedback and for choosing our app for your needs. We are happy to hear that you found our service to be fast and helpful. We are committed to providing our customers with the best possible experience and look forward to serving you for the long term. Please feel free to contact us if you have any questions or concerns in the future.

- Sophie 💖

June 2, 2023

This app is great !!! they provide Excellent customer service and care about your E-commerce! Sophie was so reliable and courteous at helping me out set up everything to get me rolling! big Thank you to her!!!

Bisous Bisous Fashion
United States
About 21 hours using the app
Channelwill replied June 3, 2023

Thank you so much for taking the time to share your positive experience with our app. We're thrilled to hear that our customer service team was able to provide you with excellent support, and that Sophie was able to assist you in getting everything set up. We appreciate your business and look forward to continuing to support your e-commerce needs. Thank you again for your kind words!

- Sophie💗

April 6, 2023

Mariadel is super great!! She was very helpful and quick response. I can tell how nice and kind she is as I talked through messages. Thanks again.

MEALTONES
United States
About 21 hours using the app
Channelwill replied April 6, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Mariadel