Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.
Refine
-
By rating
It's early to tell ow this will go but the app seems very user friendly and the support is incredibly responsive. They are also helping to make some unique code changes to notifications and are taking feedback on board for suggested changes to the app.
Thank you for your review! We're glad to hear that you find our app user-friendly and that our support team has been responsive. We're always open to feedback and suggestions, and we're happy to hear that we've been able to help you with unique code changes to notifications. We look forward to continuing to improve our app based on user feedback.
- Mariadel 🤗💗
Je suis encore entrain de la paramétrer, l'application propose beaucoup de fonction, c'est top et le support est réactif et disponible !
Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement.
-Mariadel
Awesome easy to use app! I needed help 2 days in a row and was lucky enough to get the same person helping me. She(Catherine) was awesome!!! Screenshots, and directions while walking me through what I had to do.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
Top
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app is meeting your needs and thank you for your kind words! Your support means everything to us. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help you with anything you need!💞
All the Best,
Nona|Loloyal Team
Amazing! Just the customer service alone is 5 stars, and the app is wonderful and lovely! I dealt with Mariadel who went above and beyond in getting me to migrate my customers and their points from a previous app I was using. As a solo business owner, the extra help she gave was precious and saved me so much time and headache. The app was up and functioning straight away on my website, that part couldn't have been easier, and it looks so nice as well! Totally recommend this app!!!
I tried 3 other rewards apps but none of them worked well. This one was perfect, and the customer service is amazing! I am so happy with the results, and I would recommend this app to any Shopify store looking for a great rewards program.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
Quick customer service chat and my question was answered very well and promptly.The support staff is very friendly, knowledgable and helpful. Highly recommend this app!
Customer service is incredibly fast and helpful. All of my questions were answered immediately. The app is very well designed and works great. Thanks very much.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
- Mariadel
Muy buena atención al cliente, personal muy colaborador y amable, referente a la aplicación es muy completa, amigable y fácil de usar.
Integration has been easy and the flexibility of the program is very good. I have reached out to customer support and they responded very quickly. So far I am enjoying the app.
Thank you so much for sharing your positive experience! 😊 We're thrilled to hear that the integration has been smooth, and you find the program's flexibility beneficial. 🚀 It's great to know our customer support team was able to assist you promptly. 🌟 We're delighted to have you enjoying the app! If you have any more feedback or suggestions, feel free to let us know. Happy using! 🙌🎉
Best regards,
Sophie // Loloyal Customer Support 🥰