Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

November 15, 2022

Extrem netter und schneller Support. Freundlich und professionell. Es hat an nichts gefehlt und ich habe mich gut unterstützt gefühlt.

LeonTV
Germany
About 21 hours using the app
Channelwill replied December 1, 2022

Hi,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen :) Prost auf mehr Erfolg! ✨🥂

Catherine | Loloyal Team

June 27, 2022

Regardless of how awesome the app is
The support team is amazing. Fast response, clear responses, friendly, best support ever

DarBeauty
Oman
About 20 hours using the app
Edited January 5, 2023

Einfach wow! Extrem starke App mit dem wir unsere Rate der wiederkehrenden Kunden stark erhöht haben. Der Support antwortet super schnell und zuverlässig. Leider fehlen noch einige wichtige Funktionen, die jedoch für die Zukunft geplant sind und auch umgesetzt werden. Sehr große Empfehlung!

DER BANDMARKT
Germany
About 20 hours using the app
Channelwill replied January 5, 2023

Wir schätzen Ihre freundlichen Worte und die Zeit, die Sie sich genommen haben, um Feedback zu geben. Kundenservice steht bei uns an erster Stelle, daher freuen wir uns, dass wir ihn erfüllt haben! Ihr Geschäft macht unsere Arbeit lohnend. Ich schätze es aufrichtig.
-Mariadel

January 27, 2023

Just starting with Loyalty. So far it looks good. Very fast customer support to remove branding information. - Thank you!

tntmagic
United States
About 20 hours using the app
Channelwill replied February 2, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if
you have any problems.
-Mariadel

December 21, 2022

Timely and friendly support from Mariadel! One of the top APPs I compared among similar functions, which is user friendly and with enough flexibility.

enfashop-tw-dev
Taiwan
About 20 hours using the app
Channelwill replied December 26, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it, leave us a message if you may need help.
-Mariadel

January 25, 2023

The team is really fast response and really helpful! thank you so much Mariadel for helping me to unlock all the features n benefits!

Lavere Lash
Indonesia
About 20 hours using the app
Channelwill replied January 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

January 8, 2023

Really thank you for this from the bottom of my heart! The best customer service ever after been a so long time! Will never forget the kind and generous experience from this app, so far the best customer service been provided in Shopify apps! Highly recommended! Thanks credit to representative — Mariadel! Thank you Thank you!

Salvia Divinorum Asia
Malaysia
About 20 hours using the app
Channelwill replied January 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

September 20, 2023

This app is not only the most reasonably priced rewards app out there but also super easy to use and bug free. I requested a couple of customizations, the developers went ahead and implemented for me. They also offer 24/7 support answering all my questions promptly and patiently. Highly recommend!

Four Leaf Candle
United States
About 19 hours using the app
Channelwill replied September 22, 2023

Thank you for your glowing review! We're thrilled that you find our app reasonably priced, user-friendly, and bug-free. Our team is always ready to implement customizations, and we're delighted to provide 24/7 support. Your recommendation means a lot to us. If you have any more feedback or requests, please don't hesitate to share.

- Mariadel

November 15, 2022

Mariadel is very informative and helpful :) All of my questions were answered in a timely manner, looking forward to using :)

The Science of Skincare
Canada
About 19 hours using the app
Channelwill replied December 1, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

November 17, 2022

l'app deve essere migliorata, ma l'assistenza è eccellente
l'app deve essere migliorata, ma l'assistenza è eccellente
l'app deve essere migliorata, ma l'assistenza è eccellente
l'app deve essere migliorata, ma l'assistenza è eccellente
l'app deve essere migliorata, ma l'assistenza è eccellente
l'app deve essere migliorata, ma l'assistenza è eccellente

19:58
Italy
About 19 hours using the app
Channelwill replied December 1, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

If you have any feedback, please feel free to contact us via Live Chat.

Cheers to more success! ✨🥂

Catherine | Loloyal Team