Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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I have not yet tried out the app completely, but as far as I’ve seen it seem pretty great. CUSTOMER SERVICE WAS A1! It was super quick, super helpful, and super nice! I loved it!
Hi Diiamond Palace,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success!
Catherine - Loloyal Team
I was looking for an app that would help increase customer loyalty and happened to come across this. It's a new app that I used with the intention of trying it out and I think it's great. Whenever a customer pays, they can earn points and redeem them for gift cards. I think that's great. It deserves to be used by more people.
Dear firends at Dekala Store,
First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Sealapps
Very good app and very nice service! And this all free ! !! I can not believe that ，sooooo nice! You guys should try it！
Wow! We are happy to receive a happy feedback experience with our support.Yes, any further support is needed, you can contact us anytime. 😊
-Catherine
Bisher teste ich noch aber es gefällt mir was ich sehe. wir werden sehen was die Zukunft bringt. Der Support ist Mega und super schnell.
Vielen Dank für deine Bewertung, Mandy!🥰 Wir freuen uns zu hören, dass Ihnen die bisherigen Erfahrungen gefallen haben und freuen uns über Ihr Feedback zu unserem Support-Team. Wir hoffen, Ihnen auch in Zukunft weiterhin einen tollen Service bieten zu können.
-nona🌻
Support is rapid but I haven't started yet. I chose this program because it's free and works with Judge.me. I look forward to the cooperation. This enables me to use such a great program with a small shop (little turnover).
Support ist rasant, ich habe damit aber noch nicht begonnen. Ich habe mich für dieses Programm entschieden, weil es kostenlos ist und mit Judge.me zusammen arbeitet. Ich freue mich auf die Zusammenarbeit. Dies ermöglicht mir, mit einem kleinen Shop (wenig Umsatz) so ein tolles Programm zu nutzen.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
日本語 日本円対応
The range of things that can be done is very broad and more than sufficient.
Points can be awarded for birthdays and memberships, and there are many ways to redeem points.
There seems to be no expiration date for regular points, but I didn't think that was a problem.
It means customers are making purchases for them.
Also you can set up limited time point increases, limited time points, etc.
What I would like to see improved
If possible, it would be nice if coupon codes could be entered automatically instead of being copied by the customer.
Also, there are a lot of places where the explanation is not quite clear enough, and it would be unfriendly if the store did not enter additional explanations.
Once it is set up first, the rest is fine, but I thought it would be confusing for customers if it is left as the default.
I also thought it would be nice if the size of the icons could be changed.
But all in all, I thought it was a pretty good app if the stores could take care of the details when setting it up.
Thank you for your kind and honest feedback, we will take note of your request and we will surely develop and enhance our function. If you need any help, feel free to contact us again.
-Catherine
Ottimo servizio client ti aiuta passo passo configurare accaunt ottimo, ti rispondono il qualsiasi momento
Apprezziamo che tu abbia dedicato del tempo a scrivere una recensione così fantastica e a fornire i tuoi pensieri. Siamo felici di fornirti un servizio eccellente, se hai domande non esitare a lasciarci un messaggio. Grazie mille.
-Mariadel
The support speed is fantastic and very helpful. Multi-lingual interface is pretty good, and the design looks sleek and clean.
Thank you for taking the time to share your positive experience with our support team and interface. We're glad to hear that you found our support speed to be fantastic and our multi-lingual interface to be pretty good. We also appreciate your feedback on the design, and we're pleased to know that you found it sleek and clean. We look forward to continuing to provide you with excellent service.
- Sophie💗
Have just installed the app and Mariadel have been a great help! Am trying to navigate and it seems simple to use, but looking forward to more features soon!
Hi Doreen,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.
You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Mariadel | Loloyal Team
good software
Hello there,
Thank you for taking the time to leave a review of our software. We appreciate your feedback and are pleased to hear that you found our software to be good.
If you have any further comments or suggestions on how we can improve our software, please do not hesitate to let us know. We are always striving to improve our products and services to better meet the needs of our customers.
Thank you again for choosing our software and we hope to continue providing you with quality products in the future. 😊
Best regards,
Sophie