Reviews (980)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.

Edited June 13, 2023

Great APP, super support. Während des gesamten Onboarding Prozesses wird man gut betreut, die Bedienung sowie die Einrichtung ist leicht.

Manzude
Germany
30 minutes using the app
Channelwill replied June 13, 2023

Thank you for your positive feedback! We're thrilled to hear that you had a great experience using our app and that our support team was helpful throughout the onboarding process. We strive to make our app easy to use and set up, and we're glad that you found it to be just that. Thanks again for your review!
- Joewelyn

February 16, 2023

We just downloaded the app for our website and are so pleased with the immediate and very helpful responses! I am a very visual learner when it comes to learning my way around new apps and they were so helpful with the tutorials and step-by-step photos to see how I can best utilize their tools.

Buggy Box Co.
United States
30 minutes using the app
Channelwill replied February 16, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

February 26, 2023

Supb!! Customer Support team. I really apricate LL: Loyalty Rewards Referrals app. Free & Best

MyNotebook
India
30 minutes using the app
Channelwill replied February 27, 2023

Thank you a lot. For review focus on app rather than support We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Mariadel

August 17, 2022

So far the app seems to be pretty easy to set up. I will follow up again after I have tested it over time.

Masqueraide Workshop™
United States
30 minutes using the app
November 8, 2022

Je débute avec l'application , mais le support est très réactif, c'est un bon point!J'espère que j'aurais du plaisir et des résultats avec l'application à l'usage.

perlesafricainescie.com
France
29 minutes using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

January 23, 2023

awesome service quick response..........................................................................

Muzik-Shack-Online
United States
28 minutes using the app
Channelwill replied January 27, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

December 1, 2022

I used this app a few day, its nice to use, very useful helpful, hope it can help more seller get a nice website

Smallcase_Store
Malaysia
28 minutes using the app
Channelwill replied December 1, 2022

Hi Smallcase_Store,
Thank you so much for taking the time to leave us this review, we are glad to hear that Loloyal is nice to use, which is something we attach great importance to.

Catherine | Loloyal Team

November 20, 2022

Great app. I just dropped by and was looking for a reward program for my store. This is all what you need for free.
You have reward points, referrals, sign up Staff is very helpful ! Love the app

KARISHOP
Uruguay
27 minutes using the app
Channelwill replied November 30, 2022

Hi KARISHOP,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

December 4, 2022

Honestly quick and simple to set up, great customer support, just got to wait for customer feedback but I know they are going to love it. Thanks for an amazing product.

Royal Gift
Canada
26 minutes using the app
Channelwill replied December 5, 2022

Thank you so much for taking the time to leave us this review, we are so happy to hear that Loloyal is easy to use, which is something we attach great importance to.

February 25, 2023

I just had to take a moment to share how impressed I am with the exceptional customer service I received from Mariadel during my recent setup experience. Her friendly and helpful demeanor made me feel valued as a customer and her extensive knowledge ensured I had everything I needed. Mariadel went above and beyond to ensure my satisfaction and made the entire process a breeze. Thank you so much for your outstanding service!

Humidilux
United States
26 minutes using the app
Channelwill replied February 26, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel