Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
Refine
-
By rating
Will try it out soon, the customer service is awesome，timely response and friendly attitude，Thank you.
We just started using the app so can't give a full review but the customer service is very good so far
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
- Mariadel
had tried many loyalty apps, this app is prompt response and easy to use~!!!
and Nona is really nice~
Thank you so much for your positive review! We're thrilled to hear that our loyalty app has been easy for you to use and that you've had a great experience with our customer service representative, Nona. We strive to provide prompt and helpful responses to all of our customers. Thanks again for choosing our loyalty app!
-nona🌻
really helpful with the details and everything~~~ i hope there would be a custom tier soon sometime in the future for me~
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Catherine was so quick to reply and resolve all my issues. She provides exceptional customer services !!!
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine
Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
Great feature set that serves my needs. Quick responses by the support team as well. Thank you so much!!
Thank you for your feedback, appreciate it a lot. If you may need help, feel free to leave us message.
-Mariadel
I had some questions about setting up the theme to match my store front. I am happy I reached out. The representative was super helpful!
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel