Reviews (972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.

December 29, 2022

I've just loaded the app and have had the assistance of Christina--superb and delightful! I'm excited to see how this app helps my business grow. So far so good with ease of use!

Kirsten Scannon Creative
United States
19 minutes using the app
Channelwill replied December 29, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Christina

January 30, 2023

Great customer service. Fast and reliable. I was surprised that they were willing to help unlock certain features at no extra cost.

Nutrology
United States
18 minutes using the app
Channelwill replied February 2, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

November 21, 2022

I used the app to help me points to existing customers and Mariadel was very helpful and get me the answers I needed fast!

GOTUR6IX CULTURE
United States
18 minutes using the app
Channelwill replied November 30, 2022

Hi GOTUR6IX CULTURE,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

Edited February 20, 2023

10/10 App
10/10 Customer Support

Lightning fast answers & an answer for every needs within nanoseconds.

If business just could always be like that.

#Mariadel

AQUABO
Germany
17 minutes using the app
Channelwill replied February 21, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

November 7, 2022

Great customer service and helped me quickly and politely! I like the app very much and it works perfectly fine!

GymTribe
Netherlands
17 minutes using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

November 20, 2022

The app is Perfect everything u need, And the customer support is awesome reply in 10 seconds I suggest to use it.

BASNA
Latvia
15 minutes using the app
Channelwill replied December 1, 2022

Thanks so much for taking the time to leave us this review! We really appreciate it :)

February 18, 2023

Great job! And customer service, they did a great job in helping me set up the rewards and they also gave me a limited time offer for more controls of the rewards page, they were fast and quick and did a great job

Optic Collectables
United States
15 minutes using the app
Channelwill replied February 18, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

October 11, 2023

very easy and user friendly

Bet Creations
United States
5 minutes using the app
Channelwill replied October 13, 2023

Thank you for your positive feedback! We're glad to hear that you found our platform easy to use. Our team is always working to make our user experience as intuitive as possible, so if you have any suggestions for how we can improve even further, please let us know!

- Mariadel 🤗💗

February 12, 2023

Great expedited service. I love apps that have live chat. It is so difficult when you have to send an email for help and wait a few days to get help. Loloyal goes the extra mile.

AcrylicMeThat
United States
12 minutes using the app
Channelwill replied February 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

February 20, 2023

Mariadel has the best customer service that I have received in a while. I am grateful I got her as a representative.

Buhter Up
United States
12 minutes using the app
Channelwill replied February 20, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel