Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

May 29, 2023

Very Responsive Customer service.. Got my issues solved within minutes. Fast and Good. Will definitely recommend to people I know. Thumbs Up

Chrysalis Spa
Singapore
About 3 hours using the app
Channelwill replied May 29, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Sophie

July 19, 2022

Customer service is great. I highly recommend this app! If you want an easy app to use, use this instead

Magna Prime Shop
Philippines
About 3 hours using the app
June 11, 2023

I had the pleasure of interacting with Sophie from customer support, and I must say that her service was outstanding. Sophie's prompt and professional communication, extensive product knowledge, and genuine empathy made my experience truly exceptional. She patiently addressed all my concerns, provided timely updates, and ensured that I felt valued as a customer throughout the entire interaction. Sophie's dedication to customer satisfaction is commendable, and I highly recommend her for her exceptional customer support skills.

Skinociti
United States
About 3 hours using the app
Channelwill replied June 12, 2023

Thank you for your wonderful review! We are delighted to hear that Sophie provided you with outstanding customer support. It's great to know that she was able to address all your concerns and make you feel valued as a customer. We will be sure to pass on your kind words to Sophie and the rest of our team. Thank you for recommending us and we look forward to serving you again in the future.

- Sophie💖

October 11, 2022

i just downloaded the app. so far so good. will update as i go. representative have fast replies which is really good.

Luxury By Dari
United States
About 3 hours using the app
August 30, 2022

剛開始建立網站,一直在找一個很强大的積分獎勵插件,這款插件真的功能很多!設置也很方便!感謝Catherine小姐的耐心解答和幫助!希望後續能多開發一些其他的功能,例如會員等級設定。期待新功能早日上市!

BeYourLover亞太華語
Hong Kong SAR
About 3 hours using the app
September 20, 2023

great support, thank you

SOOEKO
Austria
About 3 hours using the app
Channelwill replied September 21, 2023

You're welcome! Don't hesitate to reach out if you need any further assistance in the future.😍
-nona💗💗

November 10, 2022

Je viens de télécharger cette appli et Mariadel m'a été d'un grand secours !
Elle a été réactive, patiente et super agréable !
Merci à elle !

Belleapres40ans
France
About 3 hours using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

April 21, 2023

Excelente servicio al cliente, me apoyaron al instante en la configuración de mi tienda desde el chat de ayuda dentro de la app

Ama Time - BR
Brazil
About 2 hours using the app
Channelwill replied April 21, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.

- Nona

November 5, 2022

Thank you for your quick response. You answered all my questions. and the new free feature is great.

IchthusMug
United States
About 2 hours using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

December 8, 2023

Muy buena

Nexos
Venezuela
6 minutes using the app
Channelwill replied December 10, 2023

¡Nos alegra saber que tu experiencia fue muy buena! 😊 ¡Gracias por tu apoyo! 🌟

Cheers,
Sophie|Loloyal Team💎