Reviews (972)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.

November 18, 2022

Customer service was great. 10/10 recommend! I just wanted to get rid of the 'We reward with Loloyal' branding on the widget and I the lady i chatted with was very great and did it within seconds.

KyriiKosmetics
United States
11 minutes using the app
Channelwill replied December 1, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

Edited February 26, 2023

Very good membership APP, I highly recommend everyone to use it, the customer service replies to questions very quickly, and solves problems very well. If you are looking for a free or low-cost APP that can also provide membership service functions, I recommend everyone to use it. The interface is easy to operate, and There are multiple language translations, so it is very suitable for stores with loyalty points.

ZEMILY 品味購物 • 家庭百貨
Hong Kong SAR
10 minutes using the app
Channelwill replied February 26, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

December 7, 2022

Great and fast support. Was easy to get in contact with and the custom options were added in a matter of minutes. Thanks.

Poké Center
Netherlands
9 minutes using the app
Channelwill replied December 7, 2022

Thank you so much for your kind review! Ease of use and customer service are our goals. You can always contact us if you have any problems.

October 17, 2022

App is sleek and easy to use with the core features that are truly needed. The customer service is also insanely good!

Sorakami
United Kingdom
9 minutes using the app
December 14, 2022

Thank you this is exactly what I was looking for! Works so perfect for my shop and to gain repeat customers!

Casey's Hand-Crafted Creations
United States
9 minutes using the app
Channelwill replied December 15, 2022

Thank you for your review, appreciate it a lot. If you may need our help again, please comeback to us.
-Mariadel

February 23, 2023

Well, I just downloaded the app but their customer service is EXCELLENT! Responsive and kind. What more could you ask for?

Posie Fields
United States
8 minutes using the app
Channelwill replied February 25, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

November 29, 2022

I'm using this app to reward my customers and I've just started using it. The customer service is awesome! Very friendly and lively people! Love it!! <3

Estaganza
United States
8 minutes using the app
Channelwill replied November 30, 2022

Hi Estaganza,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!

Catherine - Loloyal Team

October 13, 2023

great

Zantani.no
Norway
3 minutes using the app
Channelwill replied October 15, 2023

Thank you for your kind words! We're thrilled to hear that you're enjoying our app. Your feedback motivates us to keep improving. If you have any suggestions or questions, please feel free to reach out. Enjoy your app experience 🌟📱
-Nona|Loloyal Team 💞

July 16, 2023

Easy to use, easy to setup. Fast, quick and easy. Looking forward to offering this to our customers to help build loyalty.

RuggedPilot
United States
4 minutes using the app
Channelwill replied July 20, 2023

That's great to hear! We're thrilled that you found our product easy to use and set up. We believe that offering our solution to your customers will not only help build loyalty, but also improve their overall experience. Thank you for choosing our product!
-nona

February 9, 2023

So far very impressed with this app, especially for the price! I'm hoping it'll lead to more sales for my store

1000 Epics
Canada
Channelwill replied February 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel