Reviews (980)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.

Edited February 26, 2023

Very good membership APP, I highly recommend everyone to use it, the customer service replies to questions very quickly, and solves problems very well. If you are looking for a free or low-cost APP that can also provide membership service functions, I recommend everyone to use it. The interface is easy to operate, and There are multiple language translations, so it is very suitable for stores with loyalty points.

ZEMILY 品味購物 • 家庭百貨
Hong Kong SAR
10 minutes using the app
Channelwill replied February 26, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

December 7, 2022

Great and fast support. Was easy to get in contact with and the custom options were added in a matter of minutes. Thanks.

Poké Center
Netherlands
9 minutes using the app
Channelwill replied December 7, 2022

Thank you so much for your kind review! Ease of use and customer service are our goals. You can always contact us if you have any problems.

October 17, 2022

App is sleek and easy to use with the core features that are truly needed. The customer service is also insanely good!

Sorakami
United Kingdom
9 minutes using the app
December 14, 2022

Thank you this is exactly what I was looking for! Works so perfect for my shop and to gain repeat customers!

Casey's Hand-Crafted Creations
United States
9 minutes using the app
Channelwill replied December 15, 2022

Thank you for your review, appreciate it a lot. If you may need our help again, please comeback to us.
-Mariadel

February 23, 2023

Well, I just downloaded the app but their customer service is EXCELLENT! Responsive and kind. What more could you ask for?

Posie Fields
United States
8 minutes using the app
Channelwill replied February 25, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

November 29, 2022

I'm using this app to reward my customers and I've just started using it. The customer service is awesome! Very friendly and lively people! Love it!! <3

Estaganza
United States
8 minutes using the app
Channelwill replied November 30, 2022

Hi Estaganza,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!

Catherine - Loloyal Team

April 11, 2023

Just uploaded it. I really like it thus far.... especially the fact that I can expire points. Give it a try.

Kim's Herbs & Detox Center
United States
About 2 hours using the app
Channelwill replied April 11, 2023

Hello, Kim's Herbs & Detox Center! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter a problem while navigating the app, please kindly contact us, and we will assist you right away. If you have any opinions or suggestions we are interested in hearing them. If there is no problem and you are happy with our service we will be glad to hear about your latest experience. ☺️💛

- Pia

December 8, 2022

Just Added the app to the store. As of no it is good, working nicely. Also the customer service was good

Kerala Shopi
United Kingdom
About 2 hours using the app
Channelwill replied December 9, 2022

Thank you for your feedback! Hope you have explored more the app and if there are any questions feel free to contact us anytime. 🤗
-Catherine

February 9, 2023

As I've just installed the app, I'll start with my usual 3 stars.
I must say that the service given by Mariadel during the setup was nothing short of amazing which is a great start, give her 5 stars Channelwill !
I'll be back to alter the rating :)

Kristen Lonie Swimwear
Australia
About 2 hours using the app
Channelwill replied February 10, 2023

Hello, Benny! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter problem while navigating the app, please kindly contact us, we will assist you right away. If you have any opinions or suggestions we are interested in hearing it. If there is no problem and you are happy with our service we will be glad to hear your latest experience. ☺️💛

February 5, 2023

i think app is good , i would definitely recommend but needs more features which i have messaged the agent

Battle Supreme
United Kingdom
About 1 hour using the app
Channelwill replied February 5, 2023

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions.
-Mariadel