Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

August 22, 2023

App facile da installare, anche per una principiante come me ed ho apprezzato molto l'assistenza veloce

La Rugiada Beauty Store
Italy
About 1 hour using the app
Channelwill replied August 23, 2023

Grazie per il tuo feedback positivo! Siamo felici di sapere che hai trovato la nostra app facile da installare e che hai apprezzato l'assistenza veloce del nostro team. 💖Continueremo a lavorare per rendere l'esperienza dell'utente sempre più semplice e intuitiva. 😊Grazie per aver scelto la nostra app!
-nona.💖

February 25, 2023

Schnelle Reaktionszeit des Service, tolles Design und gute Funktionalität! Kann die App (bisher) nur empfehlen.

SENNARIEHN
Germany
About 1 hour using the app
Channelwill replied February 26, 2023

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine so großartige Bewertung zu schreiben und uns Ihre Gedanken mitzuteilen.
Wir freuen uns, Ihnen einen exzellenten Service bieten zu können. Wenn Sie Fragen haben, können Sie uns gerne eine Nachricht hinterlassen. Vielen Dank.

- Mariadel

November 4, 2022

Everything was understood the way I wanted it to be. Every question i asked i was given a direct answer or a visual to find it, So professional and patient. Thank you

Ton's-Tees&Things
United States
About 1 hour using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

November 29, 2022

I am using this app on my website & it is really helpful. Also, customer support is perfect and quick.

Floraland
Australia
About 1 hour using the app
Channelwill replied November 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Loloyal Team

January 3, 2023

Mariadel was great. Very professional and kind and quick. Im hoping that the app serves all that we need.

Aesthetics Medical
United States
About 1 hour using the app
Channelwill replied January 4, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

December 3, 2022

Moesten wat kleine aanpassingen worden gedaan om wat extra features te krijgen. Super snel en vriendelijk, gewoon TOP!

Graey
Netherlands
About 1 hour using the app
Channelwill replied December 5, 2022

Thank you so much for taking the time to leave us this review, we will continue to optimize the app to improve its usability.

November 24, 2022

Kundservicen var suverän! Jätte trevlig och fick snabbt hjälp!
Vissa funktioner behövde låsas upp och det fick jag hjälp och vägledning med!

ecochic
Sweden
About 1 hour using the app
Channelwill replied November 30, 2022

Hej,

Vi blir berörda av att veta att du uppskattar vår service! Det är alltid vårt nöje att ge det bästa kvalitetsstödet som du förtjänar. På uppdrag av Loloyal-teamet vill jag tacka för förtroendet för oss. Vi värdesätter dig och ditt företag, och vi lovar att göra vårt allra bästa varje dag för att hjälpa dig bättre! Vi ser fram emot att stå till din tjänst i din nästa ansträngning.

Skål för mer framgång! ✨🥂

Catherine | Loloyal Team

July 13, 2022

Empfehlung geht raus! Wir benutzen die App für mehrere Projekte und sind bisher absolut zufrieden. Weiter so!

KonzeptVegan
Germany
About 1 hour using the app
January 27, 2023

Catherine was awesome and really kind! Everything was done immediately. Great customer service! Thank you!

ap-breaks
Germany
About 1 hour using the app
Channelwill replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

November 16, 2023

Top

Millesi
Romania
About 1 hour using the app
Channelwill replied November 18, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app is meeting your needs and thank you for your kind words! Your support means everything to us. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help you with anything you need!💞
All the Best,
Nona|Loloyal Team