Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

September 1, 2022

Merci beaucoup pour votre aide durant l'installation d'application . la gentillesse extrême , je recommande +++

Handmade by Anadel
France
About 6 hours using the app
February 11, 2023

Thanks for Mariadel's help, I appreciate all your assistance, thank you! Loloyal is an easy-to-apply software and I highly recommend it to every seller!

MyCraftsGfit - Free 5D Diamond Painting
United Kingdom
About 6 hours using the app
Channelwill replied February 11, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

April 5, 2023

It's an easy to use app. My website has not published yet, it looks nice and clear so far. Staff is friendly and helpful

Pastorale Flower
Australia
About 5 hours using the app
Channelwill replied April 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

-Sophie

February 21, 2023

Very easy to use, better than other paid Apps in the market & Great Customer Service Support. Thank you Loloyal

Pakuranga Pharmacy
New Zealand
About 5 hours using the app
Channelwill replied February 21, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

November 18, 2022

the app was a bit complex but i got help in the chat - they helped super fast and profissnally - great overall

My Salad Maker
Israel
About 5 hours using the app
Channelwill replied December 1, 2022

Hi My Salad Maker,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

March 5, 2023

Really enjoyed this app. Very supportive and fast replies. Would recommend this app to anyone starting a business.

The Luxury Beds
United Kingdom
About 4 hours using the app
Channelwill replied March 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel

October 6, 2023

The customer service is helpful and the app seems good to use, having the functions I want!

Japan Jewelry Brand Q-pot. International Online Shop
Japan
About 4 hours using the app
Channelwill replied October 7, 2023

Thank you so much for taking the time to share your positive experience with our customer service team and our app! 💝💝 We're thrilled to hear that you find our app simple, easy to customize, and exactly what you need. If you have any questions or need further assistance with exploring the app, please don't hesitate to reach out to us. We're always here to help! 😊💫
-Sophie🥰

March 28, 2023

I have to say. I am impressed with this app. So easy to use and setup. Customer service is amazing. I've contacted customer service a couple times, through chat and I was answered within minutes. Definitely a great choice!

Eds RC
United States
About 4 hours using the app
Channelwill replied March 29, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message.

-Catherine

November 28, 2022

top notch loyalty app ! so far its lightning fast too ! would recommend for people using points based loyalty program !

Alpha Pets
Taiwan
About 4 hours using the app
Channelwill replied November 29, 2022

Dear firends at Alpha Pets,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

March 8, 2023

This is exactly what I was looking for!!! It has been so easy to use and I am so happy with this app!

AimeesEdventuresLLC
United States
About 4 hours using the app
Channelwill replied March 8, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine