Reviews (972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and referral app for its high customizability, seamless integration, and fair pricing. They value the control over points and rewards, as well as the ease of setup and compatibility with other apps. The live chat feature and responsive customer service are also praised. Merchants commend its user-friendly layout, ability to manage customer points, and reliability, describing it as cost-effective and robust.
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I just had to take a moment to share how impressed I am with the exceptional customer service I received from Mariadel during my recent setup experience. Her friendly and helpful demeanor made me feel valued as a customer and her extensive knowledge ensured I had everything I needed. Mariadel went above and beyond to ensure my satisfaction and made the entire process a breeze. Thank you so much for your outstanding service!
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
I've only just started using this app, but the support via chat has already been excellent. Looking forward to setting it all up!
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine
great customer service!! and the app is totally free. it is great because it has all the function i need. that would be even better if this app can allow redeem point incrementally on the POS app.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
This app is pretty awesome and does what I need it to do :) and I had a great experience with the customer service. Mariadel was very fast, helpful and friendly. Overall, it was a great experience and I would definitely recommend this company to others.
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
This app is the perfect fit for my online store. Perfect customer service! They help you out super fast.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Was helped by Sophie. Customer service was fast and great! A++
Going to try this out and can already tell its much better than the competitors.
Give it a try, you won't be disappointed!
Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~
- Sophie
Had a great experience with Catherine. She did a phenomenal job helping me through the program and made it very easy.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
The app is easy to set up and the chat team is quick to respond and super helpful! Excited to see how this app boosts sales and traffic!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
Wow! Great service, Very helpful and fast.
Got all my queries sorted in only a few minutes.
Thank you
Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel
Mariadel was super helpful and the response time is amazing. So far my experience with the app has been great.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel