Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

December 31, 2022

great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show

Maysixty
India
21 days using the app
Channelwill replied December 31, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

February 18, 2023

Mariadel did a great a job and really love the fast customers services that was giving.

So far the app is great.

MK Smith's Shop
Canada
21 days using the app
Channelwill replied February 19, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel

March 20, 2023

客服回覆快速,解決所有問題 GOOD!!!!!!!!!
The customer service responded quickly and solved all problems~~~~~~~~~~~

PetMo
Macao SAR
20 days using the app
Channelwill replied March 20, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message.

-Catherine

April 11, 2024

Servizio di assistenza perfetto, eccellente, professionale, competente , l'operatrice Shan mi ha aiutato in tutto e ha trovato la soluzione al mio problema, davvero un servizio eccellente complimenti a Shan ottimo lavoro .

Gleaming.it
Italy
About 2 hours using the app
Channelwill replied April 13, 2024

La ringraziamo molto per aver trovato il tempo di condividere la Sua esperienza con noi! Siamo entusiasti di sapere che ha trovato il nostro servizio perfetto e il nostro team eccellente, professionale e competente.

Shan e il resto del nostro team sono molto orgogliosi di fornire un'assistenza di alto livello ai nostri clienti e siamo lieti di sapere che Shan è stato in grado di aiutarla in modo efficiente ed efficace. Le sue gentili parole saranno condivise con Shan e l'intero team come riconoscimento per il loro duro lavoro e la loro dedizione.

Apprezziamo molto il suo feedback e il riconoscimento dell'eccezionale servizio offerto da Shan. Se in futuro avrà bisogno di ulteriore assistenza o avrà domande, non esiti a contattarci. Siamo qui per aiutarvi!

Grazie ancora per aver scelto Loloyal e ci auguriamo di potervi servire ancora in futuro.

Cordiali saluti,

Kim|Squadra di supporto Loloyal

February 27, 2023

Very good and fast service attitude, i love it.This app is fully functional and meets all my needs. You can customize some functions you want. It is very popular!

JPLAND
Macao SAR
20 days using the app
Channelwill replied February 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

November 9, 2022

Amazing customer support. Replied within a couple of minutes and got my request handled within a reasonbly fast timeframe. As for the program itself, it seems very helpful and resourceful. Has all the affiliating tools I needed for my customers.

Rellorisa
United States
19 days using the app
Channelwill replied December 2, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

June 5, 2022

App is amazing the support I received from Mariadel was also amazing. She was very helpful, kind, and polite. I highly recommend this app.

Petazi
United States
19 days using the app
Channelwill replied June 22, 2022

Hi Petazi,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

July 17, 2023

customer support is very responsive and Mariadel walked me through with the steps until the issue has been resolved. Thanks

Ride Proud Clothing
Australia
19 days using the app
Channelwill replied July 20, 2023

We're so glad to hear that Mariadel was able to provide you with the support you needed to resolve your issue. Our team is always here to help and we take pride in our responsive and helpful customer support. Thank you for choosing our product and for sharing your positive experience with us!
-nona

October 9, 2022

Mariadel est tellement serviable et me donne toujours des réponses super rapides ! merci beaucoup pour tout

Destockal
France
19 days using the app
April 5, 2023

sophie is great sophie is greatsophie is greatsophie is greatsophie is greatsophie is greatsophie is great

animexprezz
United States
19 days using the app
Channelwill replied April 5, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

- Sophie