Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

June 23, 2023

Ich bin absolut begeistert von dem Loyalitätsprogramm von LoLoyal! Es ist eine großartige Möglichkeit, Kunden an mein Unternehmen zu binden und ihnen für ihre Treue zu danken. Das Programm ist einfach zu bedienen und bietet verschiedene Möglichkeiten, Punkte zu sammeln und einzulösen. Die Kunden schätzen es sehr, dass sie für ihre Einkäufe belohnt werden und zusätzliche Vorteile erhalten

SnoutAtelier
Germany
25 days using the app
Channelwill replied June 27, 2023

Vielen Dank für Ihre positive Bewertung unseres Loyalitätsprogramms! Wir freuen uns sehr zu hören, dass Sie es einfach zu bedienen finden und dass es Ihren Kunden gefällt, für ihre Einkäufe belohnt zu werden. Wir sind stolz darauf, verschiedene Möglichkeiten anzubieten, Punkte zu sammeln und einzulösen, um sicherzustellen, dass jeder Kunde die Vorteile des Programms genießen kann. Vielen Dank, dass Sie sich für LoLoyal entschieden haben, und wir freuen uns darauf, Ihnen auch weiterhin exzellenten Service zu bieten.
-nona💗

December 12, 2022

PerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfectPerfect

Melia
Spain
25 days using the app
Channelwill replied December 12, 2022

Thank you for the review. Enjoy the app and if you may need help, feel free to leave us a message.
-Mariadel

February 11, 2023

Mariadel was very helpful and fast! This is the third loyalty app I am trying and it seems to be hopefully the one! I need it to be! Recommended!!!

The Vault
United States
25 days using the app
Channelwill replied February 12, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

July 4, 2022

Great app with all functions that I need. Amazingly easy to use and all free. Hat tip to Matiadel for her kind support. App recommended.

KEYCAPIST
China
25 days using the app
October 30, 2022

Mariadel was awesome with her support and she was able to help me kindly with my request for my online shop. Thank you.

Star Supplements Schweiz
Switzerland
24 days using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

December 12, 2022

excellent customer service
excellent customer service
excellent customer service
excellent customer service
GOOD.

Vamjumps
China
24 days using the app
Channelwill replied December 12, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

December 22, 2022

Customer chat service is spot on. Mariadel was a huge help. She responded quickly and was very helpful and friendly.

smaller living
United States
24 days using the app
Channelwill replied December 26, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel

November 27, 2022

Super great App with excellent Support! Asked for help and get it within seconds. Would recommend the App especially for free! :)

kleinl.de
Germany
24 days using the app
Channelwill replied November 27, 2022

Dear firends at kleinl.de,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

November 4, 2022

excellent and fast customer service, i havent started the program yet but i will give a feedback once its on

Champions
United Arab Emirates
24 days using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

October 17, 2022

Atendimento impecável, Obrigado Mariadel!! Você é sem dúvida uma das pessoas mais atenciosas que já puderam me ajudar

Valmar Shop
Brazil
23 days using the app