Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 20, 2023

very good ap for loyalty, and super support team :)
reccomend 100%

i have tried may apps and this one is the best, it does what a paid app does, but free and easyer.

Journey Kaffa
Romania
23 days using the app
Channelwill replied February 20, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

February 9, 2023

Very good, customer service reply is very timely. Automation does what I want, and it's free.Greatly reduced my workload.

Maelreg | Performance Golf Apparel
Hong Kong SAR
23 days using the app
Channelwill replied February 10, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

March 5, 2023

Very helpful app to increase engagement. Fast and attentive customer support. I advise those who are starting their store and those who want to reach more people and in order to present them

DearHomePT
Portugal
23 days using the app
Channelwill replied March 6, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

January 30, 2023

good app great customer service. they were quick to help me remove my branding and it works flawlessly

Grand Los Angeles
United States
22 days using the app
Channelwill replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

February 9, 2023

They attended me very quickly with my doubts.
You can customize all the texts and colors.
I recommend this app!

MAITREYA
Mexico
21 days using the app
Channelwill replied February 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

December 31, 2022

great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show great app ever i show

Maysixty
India
21 days using the app
Channelwill replied December 31, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

February 18, 2023

Mariadel did a great a job and really love the fast customers services that was giving.

So far the app is great.

MK Smith's Shop
Canada
21 days using the app
Channelwill replied February 19, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel

May 21, 2024

So far so good... Easy to use & set up. Customer support was great too, Special thanks to Kim for her help.

Go For Fit
Japan
About 3 hours using the app
Channelwill replied May 25, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you found our app easy to use and set up. We're also glad that our customer support met your expectations. Special thanks to Kim for her exceptional assistance! 🙌 If you have any further questions or need more help, feel free to reach out. Thanks again for your support! 🌟

Best regards,
Sophie
Loloyal Customer Support 🌟

March 20, 2023

客服回覆快速,解決所有問題 GOOD!!!!!!!!!
The customer service responded quickly and solved all problems~~~~~~~~~~~

PetMo
Macao SAR
20 days using the app
Channelwill replied March 20, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message.

-Catherine

February 27, 2023

Very good and fast service attitude, i love it.This app is fully functional and meets all my needs. You can customize some functions you want. It is very popular!

JPLAND
Macao SAR
20 days using the app
Channelwill replied February 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel