Reviews (1,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.
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They are patient with everything I could ask for. Thank you so much for the great customer service experience!
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any question feel free to leave us message. Thank you a lot.
-Mariadel
Really great customer service! I got the help I needed right away and they went above and beyond to make sure my needs were met.
Hi Cozy Cove Candle Co LLC,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
I was looking for a loyalty/rewards app for my customers and I have found it. Mariadel was so helpful and I am looking forward to hearing my customers comments. Thank you so much for your prompt response and help.
It's Great
Thank you for the wonderful review and for taking a time. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
Super fast customer service, excellent app. It helps a lot in maintaining a loyal customer base. Recommended
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Great support and software solution. We got answers in minutes from the very friendly support team!
Kind regards
Bolliger Nutzfahrzeuge AG
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Speaking with Mariadel was such a wonderful experience. She was able to help me as well as offer me an upgrade to brand the loyalty rewards experience for my customers. Thank you.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Amazing service! 11/10 , Strongly recommend this service/app as it is clear to me that it will ensure brand loyalty.
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
Great app, responsive service despite using the free service.
Thank you for your positive review! We're glad to hear that you're enjoying our app and that our customer service has been responsive for you, despite using our free service. We strive to provide quality service to all of our users, regardless of their subscription level. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!
-Sophie🌹
Loyalty and Rewards Referrals give my shop many options to provide points for our loyal customers. The customer service was also very helpful and fast response- Thanks, Christina.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Christina