Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

August 14, 2022

Amazing service and app! I recommend it. it is such a good app when it comes to being able to have customers gain the benefits of shopping with you!

Forever Touch
United Kingdom
3 months using the app
January 12, 2023

Customer service was exceptional, highly recommend. Haven't had chance to look at all the features yet but looking forward to explore further.

Sky Lashes
United Kingdom
3 months using the app
Channelwill replied January 13, 2023

)We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

March 1, 2023

Just installed on my store now , seems to be very good , customer live chat very very helpful , looks promising and excited to see the positive impact it will make on my store

HomeLandBargains
United Kingdom
3 months using the app
Channelwill replied March 1, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel

January 1, 2023

amazing customer service, very fast efficient and direct , and easy to access and understand , love it

true natural
United States
3 months using the app
Channelwill replied January 3, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

October 21, 2022

Catherine is amazing she helped me to set up the app and also rewarded me with a free brandmark removal, very good customer service thank you

Nonynana Essential
United Kingdom
3 months using the app
August 7, 2022

J'ai utilisé cette application afin de fidélité ma clientèle je suis tres satisfait. Support réactif, à l'écoute et très compétent merci à vous

GreenQuality
France
3 months using the app
February 22, 2023

It's a great idea with great support hope it's free forever. Wish you the best future and progress. I hope if you could link the app with customer opinions.

Modern Products
Canada
3 months using the app
Channelwill replied February 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

September 11, 2022

Great customer service The app is really easy to use 10/10 will recommend I recently linked it to my store and I love how you can customize everything to suit your brand

theauraluxe22
United Kingdom
3 months using the app
December 28, 2022

This app is so usefull, very good support with great staff. It has everything what would you need. I would recomand this app.

Gas Hemp
Czechia
3 months using the app
Channelwill replied December 29, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

August 15, 2022

The reply message was very fast, and I was very attentive to help me solve the problem, and the problem was finally solved!

SONG LASHES
China
3 months using the app