Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

October 30, 2023

so good

Nuplexx
United Arab Emirates
4 months using the app
Channelwill replied October 31, 2023

I'm delighted to hear that you had such a fantastic experience! 🌟 Thank you for taking the time to leave us such a glowing review. 😃 We're thrilled to have met your expectations, and we can't wait to welcome you back soon! 🙌🏻 If you have any more feedback or suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 🤗
Sophie|Loloyal Team💎

September 7, 2022

Funktioniert super. Toller Support, hilft beim einrichten. Vielen dank für die schnelle Umsetzung !!

SummerSunLove
Germany
4 months using the app
October 2, 2022

Great customer service, helped out at a time that needed a lot of help. Thank you so much for being able to reply so quickly!

PHNSupplements
United States
4 months using the app
October 12, 2022

Great App and specially sound customer support like i got the responded with few seconds from Mariadel (Customer Support Executive).
Thanks

Femmeza
India
4 months using the app
December 22, 2022

Service & Kommunikation & Umsetzung - 1A. extrem schnell und 100% zufriedenstellend. Wir empfehlen es!

JVS-LICHT.de
Germany
4 months using the app
Channelwill replied December 26, 2022

Vielen Dank für die Bewertung. Wir unterstützen Sie jederzeit gerne. Wenn Sie erneut Hilfe benötigen, können Sie sich gerne an uns wenden.
-Mariadel

February 5, 2023

She was helpful, and helped me resolve my issue. I hope this app will stay free as it offers a lot of good stuff.

LEVRESE
United States
4 months using the app
Channelwill replied February 6, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

January 18, 2023

So far so good. Christina was helpful removing the watermark and very very quickly I might add. I look forward to using this program in hopes it does what I need. Will update later!

Grow & Glow, Beauty & Boutique
United States
4 months using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

January 11, 2023

LOYALTY app is able to be believed as the best reward & referral app. Not only is it for free now but also great in design, well-compatible with the site theme, as well as functional personalization Like free products, I found out that different products can cost different points, which is excellent!

DEPULEY
United States
4 months using the app
Channelwill replied January 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

December 31, 2022

Excellent and easy to use this application and even better customer service. Super fast and efficient. We are very happy to have added this App to our store.

DonCompras
Colombia
4 months using the app
Channelwill replied January 1, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

June 24, 2022

Une équipe superbe, ils m'ont répondu tout de suite, et ma requête a été effectué sans aucun problème. L'application en elle même est vraiment génial. Je la recommande énormément .

BIWATCH
France
4 months using the app