Reviews (387)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

October 30, 2024

The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team.

Thanks again!

Everwell Pro
Canada
Over 2 years using the app
Loop Solutions Inc replied November 7, 2024

Reviews like this keep us going! Thank you, Team Everwell Pro

October 11, 2024

Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!

Magic Scoop
Canada
8 months using the app
Loop Solutions Inc replied October 16, 2024

Hey! Thank you for the review, Team Magic Scoop

This made Shivam's day :)

November 1, 2024

Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!

Nyum Nutrition
United States
5 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you for the review, Team Nyum Nutrition!

Hearing that your customers find subscriptions so easy is music to our ears :)

November 13, 2024

Free forever plan was a lifesaver to get up and running. It has allowed me to get MRR going and now upgrade to a paid plan. The support team are always happy to help and very quick and effective (not like some other support teams). Aastik has helped me out many times (even during Diwali) and the product is second to none.

Good For Pets
United Kingdom
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Good For Pets!

This made Aastik's day :)

November 21, 2024

Great customer service and seemless integration to Shopify store. Would highly recommend. This app has boosted my ARR significantly!

GRIA Food Co.
United States
Almost 3 years using the app
November 12, 2024

A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.

Drink Better Than Booze
United States
3 months using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Drink Better Than Booze! :D

Reviews like this keep us going. Glad to be your Subscription Growth Partner!

November 25, 2024

Loop has met and exceeded our expectations. Manan and Arunita have been incredibly helpful in making sure we are set up properly, and we're really excited to start building our subscriber base!

Soapbox
United States
3 months using the app
October 6, 2024

I've been really impressed with Loop Subscriptions! Their support team has been incredibly helpful, even through live chat on the free plan. As a startup, the free plan was comprehensive enough to get us off the ground with launching new subscription plans. It also integrated seamlessly with both Rebuy and PageFly, making the setup process smooth and efficient. Highly recommended for anyone looking to kickstart their subscription services!

Jolicare MY
Malaysia
About 1 month using the app
Loop Solutions Inc replied October 8, 2024

Thanks a lot for the kind words, Team Jolicare MY! We’re thrilled that our app helped launch your subscription services. It's great to hear our support team was able to assist you. We're here to ensure your ongoing success as your startup grows with Loop! :)

October 24, 2024

Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!

PANOVA
United States
5 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team PANOVA

Manan has an ear-to-ear smile on his face after reading this review :D

October 24, 2024

So far so great. Smooth onboarding and everyone in the CS team has been super helpful. Excited to keep using Loop!

Melina
United States
4 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Melina!

Here’s to more subscription success ahead—we’re just as excited as you are! 🚀