Reviews (817)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an intuitive, easy-to-use subscription platform for them and their customers, with clear portals that reduce support tickets through self-service. Many report lower churn and higher subscription revenue via flexible cancellation flows, retention offers, and rewards. Onboarding and migrations are often called seamless, and merchants consistently praise fast, high-touch support and strategic guidance that scales well even with large subscriber bases.
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We had a great experience working with the Loop team throughout the onboarding and migration process. The team was always responsive, well prepared for every meeting, and came with a clear plan of action. Communication was excellent, and the detailed summaries and next steps shared after each meeting helped keep the entire process organized and moving forward. We truly appreciate all the support from Aditya and the rest of the team.
Great experience with Loop! Tarun was incredibly helpful throughout the entire migration process, making sure all of Daps’ subscriptions were transferred smoothly and helping us get fully onboarded onto the new platform. The support was excellent, and the whole process was seamless. Highly recommend!
Our migration experience was extremely positive. Unlike other services, they are very helpful at applying their knowledge and setting up all the features we wanted, that's what set them apart. They provided great attention to all our questions and concerns and we're encouraged by the early signs. Their features that help reduce churn and streams in particular are also fantastic additions. Thank you Aadi!
Loop has been a fantastic platform. Regular updates keep it in step with industry standards, and new features roll out quickly. What really sets it apart, though, is the support team. Twinkle, Nihal, Varun and the rest of the team are always on hand and incredibly dependable. We’re excited to keep building great things with Loop alongside us!
Our start with Loop has been great. Onboarding was smooth, support via Slack is super fast and helpful, and our bi-weekly meetings bring lots of great ideas to optimize our account and grow subscriptions. Highly recommend!
Loop Subscriptions has been an incredible partner, providing hands-on support and customized solutions to accommodate our unique business needs where other subscription platforms fell short. Their team's flexibility, expertise, and willingness to work through complex requirements have made them an invaluable partner in building a subscription experience that truly works for our business.
An easy to use app once you get the hang of it with very responsive and helpful support team - even on the Starter Plan. Same person stayed with me across 24+ hours of troubleshooting, sending 2x instructional Looms, and following up. Very hard to find that level of responsiveness in my experience.
Loop is a fantastic subscription app for small brands. It integrates seamlessly with our Shopify storefront, creating a polished, on-brand subscription experience that looks great and is straightforward for customers to use.
The Loop team are responsive, informative and supportive, guiding you through each stage of setup with clear advice and practical help. The process feels well managed from initial app installation through to website launch, with onboarding typically taking around two weeks.
The app is both functional and customer-friendly, making it simple to manage subscriptions while maintaining a smooth experience across our online store.
The Loop team has been so great and helpful! They worked super quick and efficiently to get everything sorted and migrated over from my past subscription platform which was definitely a plus. Tarun was super quick to respond to all of my questions and make the onboarding process super quick. Within our first week we have already gained 5 new subscribers, so that is such a plus.
Super excited to continue with Loop!
We moved two stores from Kaching to Loop and the part I expected to be painful was not: Loop handled the import and everything was tested before it went live. Jagrit ran the onboarding and was quick, clear, and actually reachable when we had questions. The two weeks of hypercare afterwards meant we were never left guessing.