Reviews (391)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, seamless integration with platforms like Shopify, Rebuy, and PageFly, and user-friendly interface. They value its robust features such as customizable cancellation flows and smart payment recovery, which enhance churn management and customer experiences. The app is noted for its reliability across various pricing tiers and international subscriptions, with continuous updates and innovations even in free plans.

November 21, 2024

Great customer service and seemless integration to Shopify store. Would highly recommend. This app has boosted my ARR significantly!

GRIA Food Co.
United States
Almost 3 years using the app
November 15, 2024

Incredibly fast response time, reliable, and helpful from start to finish

VMI Sports
United States
Almost 2 years using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team VMI Sports!

Our team is always happy to help :)

October 30, 2024

The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team.

Thanks again!

Everwell Pro
Canada
Over 2 years using the app
Loop Solutions Inc replied November 7, 2024

Reviews like this keep us going! Thank you, Team Everwell Pro

December 11, 2024

I have been in the internet marketing space since 1998, I run multiple subscription companies on different platforms. I can say without a doubt that Loop has been hands down the best subscription integration I have worked with. The team has not only jumped in to help me with custom setups, but also pointed out areas that I may have been missing.

If you know me, I do not write reviews, so if you are on the fence, get off of it and use loop.

Love Jesus
United States
About 1 year using the app
December 2, 2024

Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!

SONO Supplies
United States
About 1 year using the app
December 4, 2024

Flawless Integration with Shopify and the customer support is

XMODE
United States
About 1 year using the app
November 25, 2024

Great App and support!

TooA
Italy
11 months using the app
December 2, 2024

Amazing app and amazing customer service. I strongly recommend.

Feel Reformed
United Kingdom
7 months using the app
November 21, 2024

Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.

Aniwell
United States
7 months using the app
December 11, 2024

Great support, nicely customizable, easy to integrate, works as expected

DogMama | Vitamlsky pro psí zdraví
Czechia
5 months using the app