Reviews (440)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, ease of setup, and seamless Shopify integration. It offers robust features like customizable subscription plans and smart payment recovery, enhancing functionality and user experience. These features help improve retention rates and revenue recovery, contributing to business success. The app is also noted for its regular updates and responsiveness to merchant needs, making it suitable for various business sizes and types.

February 6, 2025

The Loop Subscriptions team has been a pleasure to work with. They are always available, quick to respond, and handle any issues with professionalism and efficiency. Their support makes a real difference, ensuring everything runs smoothly.

A special thank you to Purna, Surbhi, Manan, Aasik, and Parvesh for their help—your responsiveness and expertise are much appreciated!

Would definitely ...

The Lunch Club
Switzerland
8 months using the app
February 7, 2025

Loop Subscription has been an absolute game-changer!

Their integration team is highly skilled and always ready to help, making the process smooth and stress-free.

The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!

Volyoume
United Kingdom
About 2 months using the app
February 4, 2025

Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.

RegimenPro®
United States
Over 1 year using the app
February 20, 2025

Loop is a great subscription hosting application, with an excellent and responsive support team. Their customer portal is easy to use and cuts down on our customer services support workload.

Evermore Pet Food
United States
Over 1 year using the app
February 5, 2025

Great Customer Support. It's always possible to get help and answers to questions quickly. The team is really eager to find the best solution and provides hands-on support

Löwenanteil
Germany
About 1 year using the app
February 12, 2025

Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!

houswise
United States
About 1 year using the app
February 24, 2025

Loop is crushing it in the subscription game. They are constantly adding new features and their support is top notch. Do yourself a huge favor and don't make the mistake I did by starting your business with a cheaper subscription app. You will pay for it!

Spark
United States
4 months using the app
February 21, 2025

Customer service team are always happy to help. Lots to set up but always on hand if needed.

Happy so far.

Discount Supplements
United Kingdom
4 months using the app
February 13, 2025

So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well

BagUps
United States
6 months using the app
January 31, 2025

Loop has taken our business to new heights. It's easy to configure and any design issues we had were promptly handled by Loop support.
Worth...every...penny!

Inukshuk Shop
Canada
5 months using the app