Loop Subscriptions App

We had a great experience working with Adi to get set up on Loop. Our previous subscription platform migration process was a nightmare, so we were definitely anxious about having to go through that process again. However, Adi provided a very detailed pre-migration plan, we had multiple meetings to ensure everyone was aligned on next steps, and all of this ensured a very smooth migration. Now that we're set up, the ongoing support has been great and the response times from the team is very quick. Give Loop a try!

-Tom

We migrated from Recharge to Loop Subscriptions, and it was an incredibly seamless process. Loop handled the migration end to end, settings were easy to update, and they were quick to reply to any questions we had.

We've had a great experience with Loop. The team has been incredibly helpful, responsive, and genuinely invested in helping us improve our subscription retention. They're always open to feedback, continually releasing new features and improvements, and are proactive in finding ways to help our store grow. The platform is easy to use, reliable, and the support has been excellent. We'd definitely recommend Loop to any brand looking to scale their subscription business.

Fantastic app and the support team are extremely helpful and friendly. Especially Suraj who has helped me with our post purchase offers!

So far all good. We switched from another app and the migration process went smoothles!

The onboarding experience was seamless. Jagrit was extremely helpful and did everything I needed. No complaints at all.

Devak was a huge help and very pleasant to work with. Onboarding was easy and stress free. Looking forward to a successful relationship with Loop

Amazing team and great support. Truly appreciate the Loop team and all the hard work that they put in for my brand.

Five stars, and honestly it's mostly because of the people.

We've run our subscription program on Loop for a while, and the real difference came when we started working closely with their team.

Saksham, our CSM, treats our retention numbers like they're his own. He set up our rewards journey and streaks program, rebuilt our failed payment recovery with segmented offers, and put a proper A/B testing framework on our cancellation flow. Churn dropped around 10% within weeks of those changes going live.

On the technical side, Varun has been just as good. Anything that needs configuring or fixing gets handled fast, usually same day, with clear explanations instead of endless ticket back and forth.

Plenty of subscription apps look similar on paper. What you actually get with Loop is a team that knows retention inside out and does the work with you. Easy recommendation.

Loop keeps pace with the industry through frequent updates and quick feature releases, but its support team is the real standout. Twinkle, Nihal, Varun and team are always responsive and reliable!