Reviews (588)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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I searched a long time for an app of this functionality. I was looking for an app which allows for a fully customised bundles which can be available for subscription or one time purchase, and has an interface which is clean and modern. Loop is it and their assistance is always very helpful. Thanks!
We’ve tested several subscription apps and Loop stands out. The product is solid, flexible, and works reliably at scale, but the real differentiator is the support. The team is fast, knowledgeable, and actually takes the time to understand your setup and help you solve issues properly. Highly recommended if subscriptions are a core part of your business.
It's a scam, I tried to cancel my plan for 3 months, they don't let you to do so on their system, you need to send message to their customer support and they still charge me until this day.......
Loop is not only only a subscription app, their team works closely with our team to ensure all our operations are optimized, questions answered and they take feedback seriously. Couldn't recommend them enough!
We recently migrated to LOOP and thus far could not be more happy. The migration and onboarding team (led by Shivam Sen Kumar) is among the best we've ever encountered in this space -- knowledgeable, responsive, diligent in setting and meeting deadlines. A+++. While it is early days, the app itself also seems to be a huge upgrade over our prior subscription app -- far easier to implement, better UI/UX for our customers and great support. We are excited for next steps with LOOP.
We transitioned to Loop for our subscription management, and it’s been an excellent experience from the start. The team is incredibly responsive, their support is always fast, helpful, and proactive. They’ve consistently assisted us with every customization and unique use case, ensuring that each request is completed on time and perfectly aligned with our needs.
Their flexibility and dedication truly set them apart. We highly recommend Loop to any business looking for a reliable, adaptable subscription platform backed by an exceptional team.
We’re truly grateful for your kind words! It’s been a pleasure supporting your unique use cases, and we’re thrilled that Loop has been such a great fit—excited to keep growing together!
- Loop team
My experience with Loop Subscriptions has been absolutely stellar so far. In addition to top-notch platform UI, the support team has been incredibly responsive and helpful. Special thanks to Varun for working tirelessly to help me find a workaround for a specific use case that I was trying to accommodate. Thank you again!
Switched to Loop from Seal as there was so much more I could do on Loop and so far so happy with everything, but most importantly, the onboarding support was so profesional and made so easy thanks to Shivam. He honestly made this a breeze for us and was the most helpful support we've ever had from an app.
Loop has been incredibly integral to building out my site and subscription functionality! Aditya was super helpful to all of my questions and troubleshooted things on the fly. Always very responsive with resolutions in a timely manner. Thanks, Loop!
We’re so glad Loop has been a key part of building your subscription setup! Huge shoutout to Aditya for the quick and helpful support—always here when you need us!
- Loop team
Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner
Thank you for the amazing feedback! We’re thrilled the portal’s working well for you and that our team’s been there for the technical lift—honored to be your subscription partner!
- Loop team