Loop Subscriptions App

We have had a great experience, we were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything.
Exceptional team support on migration, onboarding and customer success. Well done. The app improved the store churn and LTV of the subscribers. Great work!

The Loop team is a great resource for using the app in its entirety. They really get to know your business and make recommendations accordingly. Response time on inquiries has been great as well. Highly recommend!

We have been using it quite a while, and we loved it. Karan from their team hopped on a call and explained how we can reduce churn and improve the process. Highly recommended!

I am most impressed with the customer support; they go above and beyond with setup and ongoing support. The software itself is well-designed and intuitive to use. We are excited to try all the different features and appreciate the detailed analytics, so we can measure what is working and what isn't. Highly recommended!

Been using Loop Subscriptions to manage our subs on Shopify and honestly just wanna give a shoutout to Tarun Rana from the Loop team. He helped us set up our whole cancellation flow and it was super smooth.

Tarun actually took the time to understand what we needed instead of just rushing through it. He walked us through setting up the cancellation flows, the retention offers, all that stuff. Anytime we had a questoin he got back to us fast and was always super helpful.

You can tell he knows the platform really well. Made the whole thing way easier than i thought it would be. If your planning to run subs on your brand definitely use Loop and defintely try to work with Tarun, he's great. Highly recommend!

Great experience overall with Loop. The team has been very proactive, responsive, and supportive throughout the onboarding and migration process. The platform has been serving our store very well so far, especially for subscriptions and memberships. Setup was smooth, the support team was helpful, and the tool gives us a lot of flexibility for testing and optimization. Looking forward to continuing to scale with Loop.

We are just finishing our onboarding with Loop and I am so grateful for the support they provide through this process. We are migrating from another subscription service and having them transition everything for us has been so helpful. I’ve been working with Tarun who has been extremely responsive and thorough throughout the whole process. I’m excited to see how Loop works for us and our customers. I think it will be great!

Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.

Very supportive during and after our migration from another e-commerce platform. Great options for retention and reengagement with robust analytics.

Devak and his team at Loop were so patient and helpful with our migration process. I was worried about how all our subscriptions would be transferred over to them, but they handled everything perfectly and I am so excited to be using Loop. Their portal is extremely user-friendly, easy to manage, and very clear. Himself and his team responded to me within the hour every time I had questions or needed assistance. 10/10 recommend using Loop Subscriptions. Devak went above and beyond helping me and implementing new features on my store without hesitation.