Reviews (693)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 27, 2026

Super fast and efficient customer service. They are always there to help with any issues or confusion.

Air Oasis
United States
12 months using the app
June 10, 2026

Shuanshi was very helpful! I had a very confusing issue with the subscriptions and my customers, but Shuanshi fixed everything for me while I was doing my errands, she was very kind, professional and effective! I totally recommend to use the chat before following any misleading tutorials online, including AI chats. Thank you!!

Amor Cura
United States
9 months using the app
June 4, 2026

Amazing platform and an amazing team, so helpful and very responsive!

BIOVIA
United States
9 months using the app
June 29, 2026

They are very quick in assisting questions/concerns!

Pluck
United States
7 months using the app
June 11, 2026

The CX team did a great job in helping me :)

Newbeing
United Kingdom
8 months using the app
May 19, 2026

Excellent support and onboarding process. They provided hands on management of my existing subscriptions so the process was seamless. Highly reccomended!

Stoked Nutrition
United States
9 months using the app
February 24, 2026

Since the beginning with Loop the support has been amazing, they care about you and your business. It is easy to use and there are a lot of options to use to improve customer retention and avoid subscriptions cancelations. recommended!

Blackboard Coffee Roasters
Australia
Over 1 year using the app
Edited June 22, 2026

Support has been good. Loop is working well for us.

Grounds Of Origin Online
Australia
5 months using the app
May 19, 2026

Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!

Palm Golf Co.
United States
6 months using the app
May 18, 2026

Neha was really helpful and fast! we needed to make a pretty custom change to a specific subscriptions and she handled that with no issues.

Great experience!

VigorNatura
United States
6 months using the app