Reviews (694)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 10, 2026

Shuanshi was very helpful! I had a very confusing issue with the subscriptions and my customers, but Shuanshi fixed everything for me while I was doing my errands, she was very kind, professional and effective! I totally recommend to use the chat before following any misleading tutorials online, including AI chats. Thank you!!

Amor Cura
United States
9 months using the app
June 29, 2026

They are very quick in assisting questions/concerns!

Pluck
United States
7 months using the app
June 4, 2026

Amazing platform and an amazing team, so helpful and very responsive!

BIOVIA
United States
9 months using the app
March 8, 2026

Loop has been a great addition to our company. The app runs smoothly and they're always releasing exciting features. Our CSM is really on point when it comes to understanding business needs and coming up with solutions and/or new features to account for emerging use cases. I highly recommend them.

Garden Street Gin Club
Australia
11 months using the app
June 11, 2026

The CX team did a great job in helping me :)

Newbeing
United Kingdom
8 months using the app
May 19, 2026

Excellent support and onboarding process. They provided hands on management of my existing subscriptions so the process was seamless. Highly reccomended!

Stoked Nutrition
United States
9 months using the app
Edited June 22, 2026

Support has been good. Loop is working well for us.

Grounds Of Origin Online
Australia
5 months using the app
May 19, 2026

Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!

Palm Golf Co.
United States
6 months using the app
May 18, 2026

Neha was really helpful and fast! we needed to make a pretty custom change to a specific subscriptions and she handled that with no issues.

Great experience!

VigorNatura
United States
6 months using the app
June 2, 2026

Loop is elite when it comes to scaling your subscription brand. Their dedicated team is also top notch and my dedicated CSM Amandeep has been excellent to work with and really cares about improving my metrics and retention overall. Very impressed with this app as a whole and im glad i was referred to them.

BFF Pets
United States
4 months using the app