Reviews (691)
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I had a great experience with LOOP, and I especially want to recognize Shuanshi for her outstanding support. She was incredibly helpful, responsive, and patient throughout the entire process. She took the time to answer all my questions and made everything smooth and easy. Excellent customer service. Thank you Shuanshi!
Best subscription app I've used and I've used a lot!!
and customer service team is great in solving any issues promptly.
Shriya, Kanishk and the team were very communicative and resolved my issue in the end. Although it took time due to the complexity, they even coordinated with third parties which was especially helpful. Thank you :)
They are very quick in assisting questions/concerns!
Working with the Loop team has been a great experience; they have an amazing customer support team and a great subscription platform.
Vishal from Loop Support was fantastic. He quickly identified a configuration issue that was causing significant customer frustration and clearly explained the differences between Shopify Legacy and New Customer Accounts. Prompt, knowledgeable, and professional support. Thank you, Vishal!
I am most impressed with the customer support; they go above and beyond with setup and ongoing support. The software itself is well-designed and intuitive to use. We are excited to try all the different features and appreciate the detailed analytics, so we can measure what is working and what isn't. Highly recommended!
We have had a great experience, we were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything.
Exceptional team support on migration, onboarding and customer success. Well done. The app improved the store churn and LTV of the subscribers. Great work!
Shriya was excellent! She made the installation process incredibly easy and was able to answer all of my questions thoroughly. She was professional, knowledgeable, and a pleasure to work with. We're looking forward to using Loop and appreciate the great onboarding experience.
Devak was a great help in onboarding us onto subscriptions for our new store. Was very helpful in making sure all aspects were set up