Loop Subscriptions App

Great app; easy to use, lots of options to customise and support was on hand

Jagrit from Loop has been phenomenal. The white-glove onboarding of this service has been mindblowing. If you're considering a subscription app, you need to use Loop and request Jagrit get you all set up!

TL;DR: Switched from another subscription provider to Loop. Migration was flawless with 0 revenue impact, onboarding was hands-on, and ongoing support is the best I’ve had with any software vendor.

CONTEXT: We spent ~10 years on another platform. A trusted friend in CRO recommended Loop; after my own due diligence and a call with their team, we switched.

MIGRATION & ONBOARDING

- Dedicated onboarding manager

- Full migration handled for us

- A couple minor hiccups (due to other upgrades on our side), no revenue impact

- Smoothest software migration I’ve experienced

SUPPORT & CUSTOMER SUCCESS (3 months in)

- Regular check-ins with a proactive CSM (Customer Success Manager)

- Private Slack channel for quick help

- Fast, honest answers—if they don’t know, they say so and follow up immediately

COMPARED TO OTHERS

- I’ve had cases with other providers where they their answers were wrong and led to long email back-and-forths.

- With Loop, recommendations have been accurate the first time, which saved us time and frustration.

BOTTOM LINE: I recommend Loop to everyone now. The attention to detail, customer service, and migration experience set a new bar for us.

it's been great so far. was even able to do some pretty technical use-case specific stuff that I for sure thought would be impossible. support is great too!

Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!

Loop has been fantastic to work with and has helped us increase our subscription revenue and retention in a big way. I highly recommend working with them.

Switched to Loop from a different subscription software and I'm so much happier. Way more features with better pricing. And onboarding + support is excellent. Shout out to Amit for all the help!

I am so glad I switched to Loop Subscriptions! The migration was seamless, and their support team goes above and beyond...the tech is solid, the dashboard is user-friendly, and they have made a number of flows that help keep subscribers.

This is the best Subscription platform for Shopify and Shopify Plus brands and this is coming from someone who tested almost all subscription platforms with Plus brands. Loop migrated us fully from Yotpo Subscriptions, everything was incredibly smooth and Purna and Nihal went above and beyond to make the experience great. Loop Subscriptions admin panel is exceptional - setting up the logic is so easy. We also managed to build an exceptional bundle builder without code - just setting everything up in Loop.

Loop has strong analytics and a team of developers that always help us close gaps in user experience. The support is instant and their team is so passionate about what they do. A true Shopify Plus partner.

We're also migrating our loyalty program to Bubblehouse because they have an exceptional integration with Loop. Loop also connects with all other platforms in our app ecosystem which is fantastic.

I'm so glad we finally moved from Yotpo Subscriptions to Loop, our business would be in much better place if we migrated to Loop Subscriptions earlier.

Really crossing fingers for the growth of Loop! Thank you!

Since switching to Loop, we’ve grown our subscribers and subscription revenue by more than 2X. The onboarding and transition process was smooth, something we were very concerned about before making the move, and the Loop team has been a pleasure to work with every step of the way. I can’t thank them enough for their support and partnership in helping us scale. If you’re considering it, do yourself a favor and commit; you won’t regret it. After struggling with ReCharge (locked into contract), I’m beyond glad we made the switch!