Reviews (693)
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Super fast and efficient customer service. They are always there to help with any issues or confusion.
Shuanshi was very helpful! I had a very confusing issue with the subscriptions and my customers, but Shuanshi fixed everything for me while I was doing my errands, she was very kind, professional and effective! I totally recommend to use the chat before following any misleading tutorials online, including AI chats. Thank you!!
Amazing platform and an amazing team, so helpful and very responsive!
They are very quick in assisting questions/concerns!
The CX team did a great job in helping me :)
Excellent support and onboarding process. They provided hands on management of my existing subscriptions so the process was seamless. Highly reccomended!
Since the beginning with Loop the support has been amazing, they care about you and your business. It is easy to use and there are a lot of options to use to improve customer retention and avoid subscriptions cancelations. recommended!
Support has been good. Loop is working well for us.
Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!
Neha was really helpful and fast! we needed to make a pretty custom change to a specific subscriptions and she handled that with no issues.
Great experience!