Reviews (588)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.

December 15, 2025

Great support from the team especially Sparsh in getting it all set up and optimizing. Really has everything you could need from a subscription app at a great price.

Tano Skincare
United States
4 months using the app
October 30, 2025

Very good experience, the team is always ready to assist, app runs without any issues

Rosental
Germany
Almost 2 years using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad to hear the app’s running smoothly and the team’s been there whenever needed—always happy to help!

- Loop team

September 24, 2025

Since switching to Loop, we’ve grown our subscribers and subscription revenue by more than 2X. The onboarding and transition process was smooth, something we were very concerned about before making the move, and the Loop team has been a pleasure to work with every step of the way. I can’t thank them enough for their support and partnership in helping us scale. If you’re considering it, do yourself a favor and commit; you won’t regret it. After struggling with ReCharge (locked into contract), I’m beyond glad we made the switch!

PLANTSBASICALLY
United States
5 months using the app
Loop Solutions Inc replied November 26, 2025

What an incredible journey—thank you for sharing it! We’re so glad the transition was smooth and that Loop has helped you 2X your subscription growth. Grateful for your trust, and we’re excited to keep scaling with you!

- Loop team

December 9, 2025

The Loop Subscription App is awesome. The features are easy to customize. As an addon, it has a great support team.

I got an issue with the integration and it got resolved in minutes.

Revitalize Wellness
United States
3 months using the app
November 21, 2025

Had an amazing experience on the initial setup call with Sparsh. Excited to implement loop more into my business.

Whole Built
Canada
5 months using the app
Loop Solutions Inc replied November 26, 2025

That’s awesome to hear! We’re glad Sparsh made your setup experience a great one—excited to see Loop power more of your business moving forward!

- Loop team

October 29, 2025

I had an issue with my subscriptions for my business and the team at Loop handles it quickly and professionally. Terrific customer service!

Bar & Garden
United States
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Really appreciate your kind words! We’re so glad the team could step in and resolve things swiftly—always here to support your business!

- Loop team

November 19, 2025

Going smoothly - Saksham and the team have been very helpful whenever support is needed.

Vedge Nutrition
United States
5 months using the app
Loop Solutions Inc replied November 26, 2025

Great to hear everything’s going smoothly! Big shoutout to Saksham and the team—we’re always here whenever you need us!

- Loop team

September 19, 2025

We've been through three previous subscription apps and were burnt by them all (looking at you YOTPO) but finally found one worth using in Loop. The support is terrific, they are always available and can actually help you. We've seen consistent subscription growth since changing to Loop and I would recommend them to anyone.

Rumble Coffee
Australia
7 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for sharing your journey—we’re so glad Loop has been the solution you were looking for! Thrilled to hear about your subscription growth and truly appreciate the recommendation!

- Loop team

September 26, 2025

Loop ( Thanks to Nihal, Aman, Avinash, and whole team) made our migration seamless, the team was proactive, extremely fast, and consistently supportive. Highly recommend working with them! Not only did they support us with migration, but they also shared best practices to drive revenue growth, AOV uplift and improve overall customer satisfaction.

Mindfulsouls Europe
Netherlands
2 months using the app
Loop Solutions Inc replied November 26, 2025

Massive thanks for the kind words! We’re thrilled to hear the migration was seamless and that Nihal, Aman, Avinash, and the team could support you beyond just setup. Excited to keep driving growth and great experiences together!

- Loop team

September 26, 2025

Loop and the team were fantastic and went above and beyond in every aspect of the move away from our other subscription app. Besides a considerable monthly saving, the whole process was seamless and the support fopm Surbhi & Purna was fantastic. The app has everything you want for subscriptions and we cant wait to dig to utilise all the functions available. 100% recommend Loop you will be in very good hands!

Pets & Friends
United Kingdom
2 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you so much for the glowing review! We’re thrilled the migration was smooth and that Surbhi & Purna could support you every step of the way—excited for you to explore all that Loop has to offer!

- Loop team