Reviews (815)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive, easy-to-use subscription platform for them and their customers, with clear portals that reduce support tickets through self-service. Many report lower churn and higher subscription revenue via flexible cancellation flows, retention offers, and rewards. Onboarding and migrations are often called seamless, and merchants consistently praise fast, high-touch support and strategic guidance that scales well even with large subscriber bases.

October 7, 2026

Aadi is a good guy. Taught me everything i needed to know about the app. Even recommended me crazy good indian food. This is how good Loop is. <3

Migril
Canada
About 2 months using the app
July 14, 2026

Aadi Gupta & Sharath Gowda were both super helpful, cooperative, and excellent throughout the onboarding process. We had a few minor issues as expected with migrating a load of mrr and getting on a new platform but everything was fixed very quickly, in one case Aman called in from his home later in the night even and helped me fix a problem within an hour or two. Really great job by the team and I appreciate everything they've done, so far we are happy with loop.

Fascial
United States
5 months using the app
October 2, 2026

I had a great experience with the Loop team. Allice was very helpful!

Your Wines
Australia
3 months using the app
October 1, 2026

Our your dedicated support POC for VITRO has been very helpful. Truly love working with them.

Vitro
United States
6 months using the app
September 30, 2026

super easy transition process from other app

Rivanta
United States
About 1 month using the app
September 30, 2026

Amazing app and the team are very helpful ranging from Varun to Saksham they help get things done!

Workout Meals®
Australia
Over 1 year using the app
September 30, 2026

We've had a great experience using Loop for our store! The account managers are great and quick to response and we always feel like we have really solid support from them.
The apps features are great as well and best in class!

Pure Paw Labs
United States
Over 1 year using the app
September 28, 2026

Kasish was really helpful!!

myNUMY
United States
7 days using the app
September 29, 2026

Shivam was an absolute animal. Absolutely flawless transition from my original subscription platform. Everything was fast, smooth, clear and I had no worries from the beginning. I want to thank him and the rest of the team that helped me migrate. It really was a weight off my shoulders, and it wouldn't have been possible without them. Thank you guys!

SoFyre
United States
9 months using the app
September 28, 2026

Loop has by far been the best subscription app we've ever used! Their support has been nothing short of incredible, especially Varun and Rohit.

Dermave
United States
6 months using the app