Reviews (633)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for managing subscriptions, noting its intuitive platform that boosts revenue and retention. It offers flexible options, robust analytics, and features like product swaps and upsells. The app is praised for smooth performance and easy migrations. Customer support is exceptional, with responsive assistance during onboarding and ongoing support through dedicated account managers and Slack channels, enhancing the merchant experience.

February 18, 2026

Very happy with everything and the migration process. Super reliable team! If you run subscriptions, would move here ASAP

CoveBalm
United States
About 1 month using the app
April 3, 2026

Top app and top support. Just started using it and onboarding has been super solid, they'll get on a call wtih you and help you set up everything.

Pavlína Bulguri
Czechia
9 days using the app
November 27, 2025

We’ve been using Loop Subscriptions for a few years now and it does exactly what we need. Their customer service has been consistently helpful, and the new bundle page layout looks great on our store. Overall, a reliable app that fits our store’s needs.

The Gluten Free Bakery
United Kingdom
Over 1 year using the app
December 10, 2025

Aditya and Dashrath have been incredibly attentive and accommodating to our company's needs. We have a large subscriber base and many payment tokens that needed to be migrated from Wordpress to Shopify. The Loop team managed and executed that technically complex and tedious process exceptionally well without loss of revenue or inconvenience to our staff and customers. The Loop plugin is incredibly customizable and the features and analytics are top-tier. Overall, we are very, very happy we switched to Loop.

Shiaqga Essentials
United States
About 2 months using the app
November 21, 2025

We’ve had a great experience using the Loop Subscriptions App. The platform itself is intuitive and makes managing subscriptions seamless, but what really stands out is the Customer Success team. Our rep has been incredibly informative and helpful, consistently providing valuable insights into our account that have helped us optimize performance. Highly recommend both the app and the team behind it!

Overtone Color
United States
Almost 2 years using the app
Loop Solutions Inc replied November 26, 2025

So glad to hear Loop has made managing subscriptions seamless for you! Huge thanks for the kind words about our Customer Success team—we’re excited to keep supporting your growth and success!

- Loop team

December 8, 2025

Dashrath and Amit and the whole Loop Team were fantastic. Dashrath was very patient with us as we took months to finally make a move. During the migration, Amit knew every part of the Loop Platform and had an answer for every one of our questions. He even took time out from his birthday to make sure that our migration went smoothly! The Loop platform and team are full pro. Thanks Loop!

Youth Crews
United States
About 1 month using the app
April 17, 2026

New kids on the block - they are hands down the best at what they do and have the best pricing. There is no reason to look elsewhere.

Creatine Gummies
United States
9 months using the app
November 11, 2025

Always great customer support, the team are fast to respond and go above & beyond to help fix issues and suggest improvements to our account.

The portal is simple to navigate with great features

Igennus Healthcare Nutrition
United Kingdom
Over 2 years using the app
Loop Solutions Inc replied November 26, 2025

Really appreciate your kind words! We’re glad the portal has been smooth to use and that the team’s support and suggestions have been valuable—always here to help you grow!

- Loop team

December 23, 2025

Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!

Toku
United States
9 months using the app
April 8, 2026

Good service and very nice sub platform

Eir Organics
United States
3 months using the app