Reviews (815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an intuitive, easy-to-use subscription platform for them and their customers, with clear portals that reduce support tickets through self-service. Many report lower churn and higher subscription revenue via flexible cancellation flows, retention offers, and rewards. Onboarding and migrations are often called seamless, and merchants consistently praise fast, high-touch support and strategic guidance that scales well even with large subscriber bases.
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Great subscription app with every feature we need. The best part is the support from the team. It's like having your own retention strategists. Shoutout to Rohit and Kashish.
The Loop team is phenomenal. Not only is the software top-tier, the team is really hands on and absolutely wants to see us succeed with the latest strategies. Can't recommend them enough.
amazing onboarding team! Special thanks to Jagrit and Vikanshi
Loop has been a game changer for our business! The app makes it incredibly easy to offer our customers a flexible and seamless subscription experience, while helping us grow our subscription program.
What truly sets Loop apart is their outstanding customer service. A special thank you to Allice, who has been absolutely amazing! She's responsive, knowledgeable, and always goes above and beyond to help us find the best solutions for our business.
We couldn't be happier with Loop. Highly recommend!
I had an issue with some of the colours on my customer portal not being correct, and Vishal took the time to try to guide me on how to do it, but when that didn't work, he made sure it was fixed for me. Thank you for your help
Awesome app and awesome support. Whenever I need something, the first person I speak to fixes it for me. You rarely see that nowadays!
Our start with Loop has been great. Onboarding was smooth, support via Slack is super fast and helpful, and our bi-weekly meetings bring lots of great ideas to optimize our account and grow subscriptions. Highly recommend!
The onboarding with Tarun at Loop was great. He did a great job configuring my store and all is working well. the process was very easy for me. I am very happy with the customer service and the app!
Devak has been incredible in helping me set up everything on the back-end. Highly recommend him.
Customer service is exceptional - whenever we raise an issue with Loop, they are always on top of it and ready to help.