Reviews (440)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, ease of setup, and seamless Shopify integration. It offers robust features like customizable subscription plans and smart payment recovery, enhancing functionality and user experience. These features help improve retention rates and revenue recovery, contributing to business success. The app is also noted for its regular updates and responsiveness to merchant needs, making it suitable for various business sizes and types.

February 18, 2025

Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended

Manly
Australia
About 1 month using the app
December 4, 2024

Flawless Integration with Shopify and the customer support is

XMODE
United States
About 1 year using the app
November 18, 2024

Amazing support team, super responsive and always get things done for us! Game changer

Sküma EU
Netherlands
5 months using the app
November 15, 2024

Incredibly fast response time, reliable, and helpful from start to finish

VMI Sports
United States
Almost 2 years using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team VMI Sports!

Our team is always happy to help :)

November 27, 2024

Great App for our needs
Support has been excellent.

Vidavii
United Kingdom
About 1 month using the app
October 11, 2024

Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!

Magic Scoop
Canada
8 months using the app
Loop Solutions Inc replied October 16, 2024

Hey! Thank you for the review, Team Magic Scoop

This made Shivam's day :)

October 24, 2024

Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!

PANOVA
United States
5 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team PANOVA

Manan has an ear-to-ear smile on his face after reading this review :D

December 2, 2024

Amazing app and amazing customer service. I strongly recommend.

Feel Reformed
United Kingdom
7 months using the app
October 24, 2024

So far so great. Smooth onboarding and everyone in the CS team has been super helpful. Excited to keep using Loop!

Melina
United States
4 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Melina!

Here’s to more subscription success ahead—we’re just as excited as you are! 🚀

December 9, 2024

I was hesitant to use the Loop App after reading a few reviewers complaining about their poor (or non-existent) service for the free plan, but after another app called "Joy" did not live up to my expectations - it failed during installation steps, I decided to give the LOOP a try. I am so glad I did and I am on the free plan and have received fantastic service from Varun, who was knowledgeable, efficient, and friendly. He even disabled another widget that I did not know was in my template. The Loop Widget looks so cool and so happy with the way it looks. I don't know how much I appreciate your help, Varun. Thanks a million!

La Maxime
Australia
About 2 hours using the app