Reviews (353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its smooth integration and migration from platforms like ReCharge, enhancing the customer experience with a user-friendly portal for easy subscription management. Features such as smart payment recovery and personalized cancellation flows are noted for helping retain subscribers and reduce churn. The app offers robust customization, including targeted subscription offers and multi-country support, with a simple interface that aids in customer retention. Exceptional 24/7 customer support and a commitment to continuous improvement based on merchant feedback are also highlighted, making it a valuable tool for subscription-based businesses aiming to boost operations and subscriber retention rates.
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The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more.
I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.
Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)
Great support, and awesome flexibility. Was going to migrate to a non-paid version but if you are going to run a serious subscription business you need the features that come with Loop.
Thrilled you appreciate our features and support, Team Ivor Health Labs! Loop's features are tailor-made for serious subscription businesses. Thank you for your valuable feedback! :)
Seamless Transition with Outstanding Support – A 5-Star Experience! After transitioning from Recharge to Loop, I can confidently say that the switch was a phenomenal success, thanks to the outstanding team behind Loop. The customer service team is exceptionally diligent and responsive, addressing queries and resolving issues swiftly. What truly sets Loop apart is its user-friendly interface, which not only simplifies subscription management but also significantly enhances customer retention by personalizing the shopping experience. The intuitive design of the app has made it a breeze for us to manage our subscriptions, and our customers love the tailored approach. Kudos to Loop for their excellent service and a robust app that genuinely understands the needs of a business. Highly recommended for anyone looking to improve their subscription service!
Thank you for your amazing review, Team ketolibriyum! We're delighted that our team and user-friendly interface have enhanced your subscription management and customer retention. Your recommendation means a lot to us! :)
I love loop subscriptions. Their support Is also second to none and are great at helping with any requests I have.
Thank you, Team Bare Ayr! We're thrilled you love Loop Subscriptions and our support team. We're always here to help with any requests. :)
Best support across any app/company we have ever worked with!
Thank you so much, Team Cords Club! We're thrilled to hear that our support has been helpful. We're here to assist you anytime :)
Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.
Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)
Great customer service!
Thank you for the 5-star review, Team Patron Saint! We’re glad you're enjoying our support. Feel free to reach out if you need any assistance. :)
Varun was so helpful !
Thanks a lot for the 5 star review, Team lifeinpractice! We are glad Varun was able to assist you. Do reach out to us if you need any help :)
Helpful
Thanks a lot for your 5-star review, Team Melk Cafe! :)
We chose Loop because we were sure its features, especially in churn prevention and upselling, would boost our subscription business. Even with a tight migration deadline, the Loop Migration Team stuck to it 100%. Communication was excellent, and within days, we finished the migration smoothly - which was a great start to our partnership.
Since then, working with our Success Manager has been fantastic. They're on board with our goals, keep us moving forward, and always come up with ideas to win and retain subscribers, which we really appreciate. Plus, communication via Slack is quick and easy!
We're thrilled to see your amazing review, Team Mammaly! Super happy that you are pleased with our product features and our commitment to complete a timely and successful migration. :) Seamless migration and proactive support are at the core of our service. Looking forward to continued growth together!