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Shuanshi helped me relocate the sub options to a space within another another app's section, something i could not do alone. This was done timely once we had secure d their access. Now looks perfect. Would recommend.
Shriya was excellent! She made the installation process incredibly easy and was able to answer all of my questions thoroughly. She was professional, knowledgeable, and a pleasure to work with. We're looking forward to using Loop and appreciate the great onboarding experience.
We had some minor issues with the application because part of our website is built with custom code. However, the support team resolved the problem very quickly, and their tech team adapted everything to our code so it could function properly. Amazing!
Great customer service Aditya was a huge help in getting this complicated process sorted out
Support (Ashwen) is very helpful! I had a few issues and he helped me right away
"Big shoutout to Suraj from the support team! Jumped in via live chat and solved my issue fast, no back and forth, just straight to the point. Loop has been a great app for managing subscriptions on our Shopify store and the support makes it even better. Highly recommend!"
Really good onboarding experience, support really fast and hands on
Great app - very intuitive and captures all consumer needs.
The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.
Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.
i had trouble setting up loom on my website, and they were able to get back to me with live-agent support quickly! thank you kashish :)