Reviews (693)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 13, 2026

Shuanshi helped me relocate the sub options to a space within another another app's section, something i could not do alone. This was done timely once we had secure d their access. Now looks perfect. Would recommend.

GlowState
United Kingdom
About 1 month using the app
June 26, 2026

Shriya was excellent! She made the installation process incredibly easy and was able to answer all of my questions thoroughly. She was professional, knowledgeable, and a pleasure to work with. We're looking forward to using Loop and appreciate the great onboarding experience.

Home Cuisine
United States
29 days using the app
March 18, 2026

We had some minor issues with the application because part of our website is built with custom code. However, the support team resolved the problem very quickly, and their tech team adapted everything to our code so it could function properly. Amazing!

Apipet
Croatia
9 days using the app
May 15, 2026

Great customer service Aditya was a huge help in getting this complicated process sorted out

HomeReachLifestyle.com
United States
About 2 months using the app
April 30, 2026

Support (Ashwen) is very helpful! I had a few issues and he helped me right away

ViraRoot
United Kingdom
2 months using the app
June 9, 2026

"Big shoutout to Suraj from the support team! Jumped in via live chat and solved my issue fast, no back and forth, just straight to the point. Loop has been a great app for managing subscriptions on our Shopify store and the support makes it even better. Highly recommend!"

Beyond Protocol
Hong Kong SAR
26 days using the app
April 17, 2026

Really good onboarding experience, support really fast and hands on

GLP-1 SOS Supplements
United States
4 months using the app
February 24, 2026

Great app - very intuitive and captures all consumer needs.
The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.

Efpy Beauty
United States
3 months using the app
May 5, 2026

Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.

Omollomo
Singapore
28 days using the app
April 21, 2026

i had trouble setting up loom on my website, and they were able to get back to me with live-agent support quickly! thank you kashish :)

My Megu
United States
About 1 month using the app