Reviews (588)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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Fantastic subscription app! After doing lots of research and taking demo calls, it's clear that Loop stood out amongst others. The app provides great user experience and gives us a lot of flexibility in determining the best subscription model for our business.
The Loop team is incredible when it comes to support and communication.
I'd recommend this app 100%
Thank you so much for the glowing feedback! We’re thrilled Loop stood out and is giving you the flexibility you need—our team is always here to support you. Truly appreciate the 100% recommendation!
- Loop team
Loving Loop! This is the best app we've worked with so far and having used ReCharge and Smartrr, Loop exceeds their capabilities and gives both us (the business) and our customers more autonomy with better UX.
The true 5-stars belongs to the onboarding team. Aadi and his team are quick to answer questions and are even quicker with solutions.
Highly recommend!
We’re so happy to hear Loop’s exceeded your expectations! Huge shoutout to Aadi and the team for making onboarding seamless—thank you for the glowing recommendation!
- Loop team
I had an issue with a subscription for a customer of ours and Sri was able to correct it with precision and prompt execution. I truly appreciate his help and the Loop App ROCKS!
Huge thanks for the awesome feedback! We’re glad Sri could jump in and resolve things quickly—thrilled to have you rocking with Loop!
- Loop team
Working with Sri at Loop has been an outstanding experience. From the very beginning, he has gone above and beyond to make sure our subscription platform was set up correctly and tailored to our needs. Sri is knowledgeable, responsive, and incredibly patient - he never makes us feel rushed and always takes the time to walk us through solutions step by step.
His guidance has been essential to the development of our online platform, and it’s clear he genuinely cares about helping his clients succeed. We’ve come to rely on his expertise and consistency, and it has made a huge difference for our team.
We couldn’t ask for a better representative - thank you, Sri, for all you’ve done and continue to do!
This truly warms our hearts—thank you for such thoughtful words! We’re so glad Sri has been a reliable and supportive partner in your journey, and we’re honored to be a part of your growth.
- Loop team
Customer service is exceptional with Loop. They are prompt, courteous, and always follow up to make sure all questions are answered and issues are resolved completely. Explanations are easy to understand and the reps are happy to walk you through any steps needed. We've been very pleased with our experience!
We’re truly grateful for your kind words! It’s wonderful to hear that our team’s support and clarity have made a difference—always here to ensure you have a smooth and successful experience with Loop!
- Loop team
Always great working with them. Great support from customer success and will guide you through anything. Definitely worth it
Thanks for the kind words! We’re glad our customer success team has been helpful and look forward to continuing to assist you.
- Loop team
We've been super satisfied with Loop since making the transition. Great intuitive platform with a lot of features we were lacking at our previous provider. Amit made the migration a breeze. Highly recommend
Thank you for the amazing feedback! We’re thrilled to hear the transition went smoothly and that Amit was able to make it easy—excited to keep supporting you with features that drive growth!
- Loop team
Awesome team to work with! Aditya and the Loop subscriptions App team have really helped out during our transition to their app. Will recommend!
We’re thrilled to hear that, and truly appreciate the shoutout to Aditya and the team! Excited to have you onboard and grateful for the recommendation!
- Loop team
Pragati did an excellent job at helping me resolve my issue!
Thanks for the shoutout! We’re so glad Pragati was able to help you out quickly—always here when you need us!
- Loop team
Great customer service. Efficient and always very helpful to resolve any issues.