Reviews (455)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its subscription management features, including product swaps, upsells, and monthly free gifts, which boost customer retention and store performance. It's easy to set up and offers tools like cancellation flows and analytics for deeper business insights. The support team is praised for their responsiveness, especially during onboarding. Seamless Shopify integration and continuous updates based on merchant feedback are also noted benefits.

February 7, 2025

Loop Subscription has been an absolute game-changer!

Their integration team is highly skilled and always ready to help, making the process smooth and stress-free.

The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!

Volyoume
United Kingdom
About 2 months using the app
Loop Solutions Inc replied July 5, 2025

I’m glad to hear that you found our support quick and effective! Your feedback means a lot to us, and we’re always here to ensure your experience with LOOP remains seamless.

- Loop Team

March 4, 2025

Loop is great! Quick, hands-on onboarding -- advanced technology and already seeing a large increase in our daily subscriptions!

Fig.1 Beauty
United States
About 2 months using the app
Loop Solutions Inc replied June 26, 2025

It’s fantastic to hear that the onboarding process was quick and hands-on, and even better that you’re already seeing an increase in your daily subscriptions! We’re excited to be a part of your growth and will continue to support you with advanced technology and excellent service.☺️

- Loop Team

February 6, 2025

The Loop Subscriptions team has been a pleasure to work with. They are always available, quick to respond, and handle any issues with professionalism and efficiency. Their support makes a real difference, ensuring everything runs smoothly.

A special thank you to Purna, Surbhi, Manan, Aasik, and Parvesh for their help—your responsiveness and expertise are much appreciated!

Would definitely recommend Loop to anyone looking for a solid subscription solution with great customer support.

The Lunch Club
Switzerland
8 months using the app
Loop Solutions Inc replied July 5, 2025

It’s wonderful to hear that the Loop team has been such a great partner for your business! We’re thrilled that Purna, Surbhi, Manan, Aasik, and Parvesh have been able to provide the support and expertise you needed. Your recommendation means a lot to us, and we’re excited to continue helping you with all your subscription needs!🙏

- Loop Team

Edited June 22, 2025

Excellent Customer Service from Manan!

I had the pleasure of working with Manan to configure my subscription widget, and I couldn’t be more impressed with the level of support I received. Manan was knowledgeable, patient, and went above and beyond to ensure everything was set up exactly as needed. Their quick responses and problem-solving skills made the entire process seamless. Highly recommend their customer service!

ONE59
United States
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

Wonderful to hear that Manan provided such excellent support in configuring your subscription widget! We’re thrilled that his knowledge, patience, and problem-solving skills made the process seamless. Your 5-star rating means a lot to us, and we’re grateful for your recommendation. We’re always here to assist you whenever needed!

- Loop Team

February 4, 2025

Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.

RegimenPro®
United States
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

Happy to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!😇

- Loop Team

February 13, 2025

So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well

BagUps
United States
6 months using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that Loop has been a great fit for your business and that it’s offering better value than your previous subscription service! It’s fantastic that our support team has been responsive and helpful as well. We’re excited to continue supporting your growth!

- Loop Team

March 13, 2025

An amazing platform with everything you want and more. Also a really amazing onboarding experience. They really take are of you to make sure you're all set up. Highly recommend!

A'muse Kava
United States
About 1 month using the app
Loop Solutions Inc replied June 26, 2025

Thank you for the amazing review! We’re thrilled to hear that Loop has everything you need and that your onboarding experience was top-notch. We’re always here to ensure you’re fully supported and set up for success. Your recommendation means a lot to us, and we’re excited to continue working with you!🙌🏻

- Loop Team

February 16, 2025

The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.

Kobi Co.
United States
18 days using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way!

- Loop Team

May 14, 2025

Promptly located the error I had and escalated it to be fixed.

LadyBoss
United States
About 2 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️

- Team Loop

March 12, 2025

I would recommend Loop to every Shopify user with a subscription based model product. Great customer service, great conversions, all around I'm very pleased with Loop.

AUSTIN SEA MOSS CO.
United States
4 months using the app
Loop Solutions Inc replied June 26, 2025

We’re so glad to hear that Loop has been a great fit for your subscription-based model! It’s fantastic that our customer service and conversion rates have helped you achieve success. Your recommendation means a lot to us, and we’re here to support you as you continue to grow!

- Loop Team