Reviews (588)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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I give this app 5 stars simply for the fact their support is really great. They step in and help with any issues that come up and are super helpful. I also think their product is good, but they are very helpful as a team.
Thanks a ton for the 5 stars! We’re so glad our team’s support has made a strong impression—we’re always here to help and thrilled you’re enjoying the product too!
- Loop team
Super fast helping me!!!!!!
We came to Loop after using Appstle and Recharge, while also considering Skio. Loop offers the same functionality as Skio but at a much better price both monthly and per transaction. After nearly a year, our experience has been amazing — the team is responsive, integration is seamless, and our site has never broken (unlike with Appstle).
I’ve already referred two people, and Loop has helped us scale our subscription program thanks to intuitive cancellation flows and gift options. Easy 10/10.
Thank you so much for the amazing feedback and for referring others to Loop! We’re thrilled to hear that Loop has helped you scale your subscription program and provided a seamless experience. Your kind words about our team, functionality, and support truly mean a lot to us. We’re here to keep supporting your growth! 🙌
- Loop team
Excellent customer service, very responsive and finding the app covers all the features needed.
Thank you for the kind words! We’re glad the app is meeting all your needs and that our team has been quick to support—always here for you!
- Loop team
Super easy to use. Really helpful customer support team as well. Would recommend!
Very pleased with the speed and efficiency of Sri and the support team. Very rare to find real/good support so thank you. Highly recommend this app.
Really appreciate your kind words! We’re so glad Sri and the team could deliver the fast, effective support you needed—thanks for the recommendation!
- Loop team
Working with Loop has been an absolute joy. Their team is incredibly meticulous, paying close attention to every detail, and their thorough approach has made a real impact on our business. They’ve gone above and beyond to ensure that everything runs smoothly, and their support has been invaluable. Loop has not only made processes easier for us but has also been a true partner in helping us grow. Highly recommend their subscription service to any business looking for reliable and thoughtful support.
We are thrilled to hear your feedback! We’re beyond thrilled to hear that our team has made such a positive impact on your business. It’s been a true pleasure working with you, and we’re excited to continue supporting your growth every step of the way!
- Loop team
Quick + descriptive support!
Loop has been great to work with and our assigned CSM has been finding solutions for many of our unique use cases. Highly recommend the app.
That is a fantastic feedback! We’re thrilled to hear that our team has been able to find solutions for your unique needs. Your recommendation means a lot to us, and we’re excited to keep working together!
- Loop team
Excellent costumer services, they are 24/7, even for a Call meeting