Reviews (815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an intuitive, easy-to-use subscription platform for them and their customers, with clear portals that reduce support tickets through self-service. Many report lower churn and higher subscription revenue via flexible cancellation flows, retention offers, and rewards. Onboarding and migrations are often called seamless, and merchants consistently praise fast, high-touch support and strategic guidance that scales well even with large subscriber bases.
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Fantastic app! We love all the features Loop has to offer, especially the bulk actions, they save us so much time. A huge shoutout to our account manager Ishika, who is always super helpful and quick to answer all of our questions. Highly recommend!
very happy with them - especially Naz from their support team is a big help on a daily basis.
I have had such an amazing experience with Loop. I would like to give a big thank you to Tarun, who has gone above and beyond every single inquiry I had. He went out of his way to make sure everything was dealt with and ensured I had a smooth process. I would like to thank him and his team for such cooperative communication and will be using them for a very long time. If you're looking for a smooth onboarding and reliable subscription base, I really recommend Loop.
We run a fairly large Shopify store with many thousands of active subscribers. We originally set everything up using a different subscription app, but as we grew, we kept running into issues that became increasingly frustrating. Eventually we decided to switch to Loop, and it was one of the best decisions we've made. The migration process was excellent and really well handled.
Loop has been a game changer for us. It's really easy to use, everything just works, and the support team has been excellent whenever we've needed them. They respond quickly and help solve any problems.
The platform has been built to handle businesses of any size, it scales really well. I'd happily recommend Loop to anyone looking for a subscription app on Shopify.
Great support. Analytics and features are better than expected.
Great support team. Helping me with all my questions and making this a great platform to use. Highly recommend.
We've used Loop Subscriptions for our brand for quite some time now, and the experience has been excellent.
Before Loop, we tested several other subscription platforms, but none came close when it came to customer support and responsiveness. The Loop team has consistently been available whenever we've needed help, providing fast, personalized 1-on-1 support and helping us optimize everything from subscription setup to retention flows.
One of the biggest wins for us has been a noticeable reduction in churn. The subscription management experience is much smoother for customers, making it easier for them to manage, modify, or pause their subscriptions without frustration. That improved customer experience has translated directly into better retention for our business.
The platform is reliable, easy to use, and backed by a team that genuinely cares about helping merchants succeed. If you're running a subscription-based brand and evaluating options, Loop is easily one of the best solutions we've worked with.
Highly recommended.
The Loop team did a great job! The made the process of changing from one subscription app to theirs seamlessly. Very grateful for the whole Loop team.
I had a great experience with LOOP, and I especially want to recognize Shuanshi for her outstanding support. She was incredibly helpful, responsive, and patient throughout the entire process. She took the time to answer all my questions and made everything smooth and easy. Excellent customer service. Thank you Shuanshi!
Can absolutely recommend loop! Their app is very easy to use and their support is great!