Reviews (694)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 1, 2026

great service!

HEYKURL.
United States
2 months using the app
May 27, 2026

Great app and lovely team to help us move from Seal to Loop. Would recommend!

TheraStore
Australia
3 months using the app
January 21, 2026

My experience with loop has been great! (1) this app is packed with features and flexibility that are included without an additional charge. (2) the service team is fantastic - they provide all the help needed and get things done quickly and hold a monthly review meeting focused on growth and improvements, (3) my sales from subscriptions have grown significantly since switching to Loop.

Supplement First
United States
8 months using the app
February 3, 2026

Phenominal support. Helped with all onboarding, set up, etc etc. Quick to respond and reply. Took care of the heavy lifting for all aspects of migration. Functionality compared to seal is night and day difference. Jagrit was awesome to work with.

Tau Tau Skin
United States
About 1 month using the app
February 1, 2026

The migration process was easy and seamless. Aditya made sure I had clarity every step of the way and provided constant updates whenver a step was completed. The platform itself is fully customizable and easy to work with. 5/5

Belano
United States
About 2 months using the app
April 29, 2026

Amandeep has been a amazing support rep

Vital Hyda
United States
6 months using the app
April 17, 2026

New kids on the block - they are hands down the best at what they do and have the best pricing. There is no reason to look elsewhere.

Creatine Gummies
United States
9 months using the app
January 12, 2026

Loop has been super easy to use and integrate into our subscription program. The platform is intuitive, and we were able to get everything set up without a steep learning curve. The features are straightforward, which makes managing subscriptions way less complicated than we expected.
What really stands out is their communication and support. The team is responsive and helpful whenever we've had questions or needed guidance. It's clear they understand what merchants need and actually care about helping you succeed.

Club EarlyBird
United States
Almost 2 years using the app
January 15, 2026

If you’re a subscription brand, Loop is worth it. The portal is clean, skip/pause/cancel flows are intuitive, and their team goes above and beyond. Other subscription tools don’t come close in support or retention guidance. Would recommend to any DTC brand running subs.

The Greatest of all Tapes
Australia
11 months using the app
June 8, 2026

Prince, solved my issue very quickly ... I couldn't manage to put the subscription online and he showed me how with a personalised Loom video which he literally recorded with my store for me special. Great service!

USA activé FiberShake
United States
About 6 hours using the app