Reviews (699)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 1, 2026

great service!

HEYKURL.
United States
2 months using the app
August 24, 2026

Wonderful experience with Loop! Great onboarding and very helpful team. Never had such an easy and guided experience. Highly recommend

PureMoss
Germany
2 months using the app
June 30, 2026

Straightforward help love it!

oneshot
United Arab Emirates
Over 1 year using the app
March 23, 2026

I’ve had a really great experience using the Loop Subscription app so far. The platform itself is intuitive and makes managing subscriptions much smoother compared to other tools I’ve tried.

What really stood out to me, though, was the customer support. They were genuinely committed to helping me resolve my issue and didn’t just send generic replies. They took the time to understand my situation and even hopped on a call with me to make sure we were fully aligned and everything was working as expected.

It’s rare to find that level of hands-on support these days, and it made a big difference. Overall, I’d definitely recommend Loop to anyone looking for a reliable subscription solution backed by a team that truly cares.

Leafy
United States
7 months using the app
June 16, 2026

great customer service

Bowlsome Dog Meals
Australia
About 2 years using the app
June 15, 2026

Migrating to Loop was one of the best infrastructure decisions we've made. We came to Loop carrying the baggage of three separate systems that had never really talked to each other, and the prospect of consolidating all of it was genuinely intimidating. Subscriptions are the lifeblood of our recurring revenue, so there was no margin for getting this wrong.

What set Loop apart from the start was the expertise on the ground during the migration itself. This wasn't a hand-off-the-docs-and-good-luck experience. Their team worked alongside us to map every piece of data across all three legacy systems, validated that everything transferred correctly, and didn't consider the job done until we'd confirmed it ourselves.

The care they took on the front end saved us from the kind of silent data problems that don't surface until months later when they're far more expensive to fix.

But the real differentiator has been what happened after go-live. Sri and Ayush have become genuine partners in this part of our business. They didn't disappear once the migration was complete. They've stayed engaged, helping us implement meaningful improvements to our retention and pause-and-cancellation flows, areas that directly protect and grow our recurring income.

Every time we've wanted to refine something, they've been right there, available not just for the technical lift but for the strategic thinking behind it.

That combination is rare. Most tech teams will help you with the build and then point you to a ticketing queue for anything else. Sri, Ayush, and the broader Loop team operate like they're invested in our long-term success, because they are. They show up for both the engineering and the strategy as we continue to optimize this vital area of our business.

If you're weighing a migration or looking for a subscription partner who'll be in it for the long haul, Loop has earned our strongest recommendation.

Isa Herrera's Rootganic Store
United States
Over 1 year using the app
March 18, 2026

Just onboarded with Loop and it’s been a really smooth experience so far. The migration was handled well, the platform is intuitive, and it already feels like a step up from what we were using before. Excited to keep building with it.

Organic Muscle Fitness Supplements
United States
About 1 month using the app
March 18, 2026

We had some minor issues with the application because part of our website is built with custom code. However, the support team resolved the problem very quickly, and their tech team adapted everything to our code so it could function properly. Amazing!

Apipet
Croatia
9 days using the app
April 21, 2026

i had trouble setting up loom on my website, and they were able to get back to me with live-agent support quickly! thank you kashish :)

My Megu
United States
About 1 month using the app
March 12, 2026

We've been using Loop Subscriptions for our curated monthly beer club box. Onboarding was smooth and straightforward, and the platform has given our customers a noticeably better user experience compared to our previous subscription solution. The ongoing support has also been excellent. Would recommend

Thornbridge Brewery
United Kingdom
12 months using the app