Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.
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Loop meets our needs to perfection - and the support is amazing as well. We had a single question and within 5 minutes everything was running smoothly because of Aastik's help
We appreciate the kind words! We’re so glad to hear that Loop is meeting your needs perfectly. Aastik will be thrilled to know that his support made such a positive impact. We’re always here to help and ensure everything runs smoothly for you!
- Loop Team
I have been in the internet marketing space since 1998, I run multiple subscription companies on different platforms. I can say without a doubt that Loop has been hands down the best subscription integration I have worked with. The team has not only jumped in to help me with custom setups, but also pointed out areas that I may have been missing.
If you know me, I do not write reviews, so if you are on the fence, get off of it and use loop.
Amazing app. Support is first class. Surbhi is the best
Thank you for the great feedback! We're thrilled to hear you're enjoying the app and that our team — especially Surbhi — has made a strong impression. Providing top-tier service and a reliable experience is our priority, and your kind words mean a lot to us.
- Team Loop
Customer service team are always happy to help. Lots to set up but always on hand if needed.
Happy so far.
It’s great to hear that you’re happy with the support and that our team has been there when needed! We understand that setup can take some time, but we’re always here to assist you every step of the way. We’re excited to continue supporting your success!
- Loop Team
Good Subscription App and helpful Support :)
Thanks a lot for your feedback! We’re so glad to hear you’re enjoying the app and our support. We’re always here to help and committed to making your experience even better! 😊
- Loop Team
Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!
It’s great to hear that you’re happy with LOOP and that our support team has been quick and effective in assisting you! Your recommendation means a lot, and we’re always here to help whenever you need us.
- Loop Team
Great app + great support.
Cant reccomend highly enough!
Thank you for the amazing review! We’re so glad to hear that you love the app and our support. Your recommendation means the world to us, and we’re always here to help you grow your business!
- Team Loop
Excellent Customer Service!
Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!
Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs!
- Loop Team
We are thrilled to say our NPO is supported by Loop Subscriptions, their team and support have always been very receptive and present to help us create what was needed from our end.
After testing many subscription apps, this is, by far, one of the best we could find in the Shopify Ecosystem. It's clean, simple and well-made. But it goes way beyond that...
There are many possibilities and options to build new operations.
Something that is always interesting to see is, not only a good support or a good app, but if they release new features regularly and they do!
So for us, it's a 5 stars experience, and we believe it can be the same with everyone using Loop Subscriptions!
Thanks again Abel and all the team for your kindness and support for all these months now :)
All the best
Thank you for the fantastic review, Team UCM Center! We're honored to support you and thrilled you love our app. Onwards and upwards together! 🌟🌟
Loop has top tier support, and is always there to help with any questions; big or small. The scope of functionalities of the app is also amazing.
A big shoutout to Pervesh and Saksham for all their help
We’re so glad to hear that you’re enjoying the support and functionality of Loop! A big thank you for recognizing Pervesh and Saksham—they’ll be thrilled to know their efforts made a difference. We’re always here to help with any questions, big or small, and appreciate your feedback!🙌🏻
- Loop Team