Reviews (588)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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We've been on Loop for a few years after migrating from Recharge. We had an awful experience on Recharge and the difference with Loop has been night and day. Loop's platform is a great improvement and that has been noted by both our customers and our customer support team. Loop is continually evolving and adding features and functionality. What stands out the most is the level of customer support and partnership we receive as a client. They are always available, proactive and help us to success.
We can’t thank you enough for this amazing feedback! We’re so glad to hear that Loop has made such a positive impact on your business, and we’re excited to continue supporting you as we evolve. Your success is our top priority — we’re here for you every step of the way! 🙌
- Loop team
I have been a fan of working with Loop for the last 6-9 months. They have strong customer service and I especially like working with their success manager team.
Yayyy! We’re so glad to hear you’ve had a positive experience with our customer service and success manager team. We truly appreciate your continued trust in Loop!
- Loop team
We've been using Loop for a while now, and it’s been exactly what we needed. The platform is easy to use, works smoothly, and makes managing subscriptions simple. Support is quick and helpful whenever we have questions, always providing clear answers and practical solutions right away. Highly recommended.
Thank you for the wonderful feedback! We’re so glad to hear that Loop has been a great fit for your needs. It’s awesome to know that our support team has been helpful in resolving any questions you’ve had. We really appreciate your recommendation!
- Loop team
Great experience. This team knows what they are doing and the response time is incredible. Somthing to look up to.
Really appreciate your kind words! We’re thrilled the experience has been great and that our team’s speed and expertise have stood out—always here to support you!
- Loop team
Great, subscription app with a lot of features
Thank you for the kind words! We’re glad you’re enjoying the features—always here to help you get the most out of Loop!
- Loop team
Loop has been brilliant for us. The app is reliable, easy to use, and has everything we need to run our subscriptions smoothly. What really sets it apart is the support. Aastik and the team genuinely feel like an extension of our own. They’re thoughtful, responsive, and really take the time to understand what we need. You can tell they care about our brand and want to help us do well, which is rare. I’m genuinely so happy we found Loop... they have made a big difference to our growth and success.
Thank you for the incredible feedback! We’re so happy that Aastik and the team could support you in such a meaningful way. Your success is our priority, and we’re here to keep helping you grow! 🚀
- Loop team
Loop support was brilliant. The problem was solved in a few minutes, completely hassle-free
Thanks to Saurav ( Tech Support) for his skills and speed.
Thank you for the fantastic feedback! We’re thrilled to hear that Saurav was able to resolve the issue quickly and hassle-free. We truly appreciate your kind words and are always here to help!
- Loop team
We’ve had a great experience using Loop for our subscriptions. Their customer service team is always attentive, quick to respond, and truly helpful whenever we run into any challenges. It’s been so easy working with them – they really care about their partners’ success. Highly recommend!
We truly appreciate your feedback! It’s been a pleasure working with you, and we’re so glad our team could support your success. We’re here for you every step of the way!
- Loop team
Prompt and efficient service when raising an enquiry and answered my questions giving me the result I wanted.
The subscription disappeared from the customer side of my website but this issue was promptly resolved.
The app has been working well on my website.
Thank you for your feedback! We’re so glad to hear that we could resolve the issue quickly and get everything working smoothly for you. We’re always here to help whenever you need us! 😊
- Loop team
Really fast response to queries.
Thank you! We’re glad our quick responses have been helpful—always here when you need us!
- Loop team