Reviews (369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, noting its effective management tools like self-service portals and smart payment recovery that boost customer retention and revenue. The app's seamless integration with tools like Rebuy and PageFly, along with support for complex subscription models, is also highlighted. Merchants appreciate the 24/7 customer support for its responsiveness and expertise, and they value the smooth migration process from other platforms like Recharge.
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Loop is a well thought out, fully featured subscription app that's backed by a world class team. Shout out to Atul for always being on top of any questions, issues, or feature requests that we need.
Excited to keep working with them to increase our LTV!
Thanks a ton for the shout-out!
Super glad to hear you're loving Loop and that Atul's been able to help out with everything you need. Can't wait to keep rocking this journey with you and boost that LTV! If you've got more questions or need anything, just give us a shout. Cheers to more success together! 🚀
Team Loop
I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product.
The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around.
Well done Loop, I'm so glad I found you!
Thank you for your fantastic review, Team Hey Happy Dog!
Super glad to hear your switch was a breeze and you're loving the customer portal. Thank you for choosing Loop, and we look forward to supporting your continued success!🚀
Cheers 🥂,
Team Loop
The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.
This level of support makes it highly recommended for anyone looking to streamline their selling experience.
Thank you for sharing your experience, Team Senzu Health!
We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.
Cheers,
Team Loop
Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.
Thank you for your review, Team Elite Roaster of Atlanta!
We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.
Cheers,
Team Loop
I made the switch to Loop from recharge and couldn't be happier! The migration and integration process was smooth, simple, and had me live within a couple of weeks. Loop does all the heavy lifting and makes getting started a seamless process. The platform is intuitive, much easier to use, and offers more functionality than recharge. The customer service is top notch (seriously, so awesome). I ran into a snag trying to figure something out in my theme and they jumped in and had it done within a couple of hours. Now to the best part. During the sales process they recommended that I start in the Growth Plan (less expensive) until my subscription revenue justifies upgrading to the Enterprise Plan. The team at Loop is interested in my long term success as well as a long term relationship. This is the opposite of what I experienced at recharge and I'm so happy to be partnered with an ethical company that holds high standards.
Thank you for the kind words and shout-out, Team Rootless Coffee 😊
This review just made our day! Such details! This makes us stronger, inspired and gives us more energy on our mission to make the most user-friendly subscriptions app for the community 💪🚀
Cheers to the start of an amazing journey together 🥂
Team Loop
One of the best apps on the platform.
I have used other subscription services and I would recommend this one over the others on the customer service alone.
We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.
Thank you for choosing us, Team Miaroo!
Cheers,
Team Loop
Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.
Thank you for your enthusiastic endorsement, Team Rejuvia!
We're thrilled to hear that you consider Loop the best subscription app, with the best support and experience for your subscribers. Your recommendation means a lot to us, and we're honored to be a part of your store's success.
Cheers,
Team Loop
Loop is a great product to have for subscriptions! The dashboard is easy to understand and the service has a variety of tools for a custom experience. Shoutout to the team behind Loop as well; excellent customer service and responsiveness! We look forward to using Loop for a long time.
Thanks for the awesome shoutout, Team Jaspr! 😊
Super glad you're loving Loop and finding everything easy to use. Big cheers to you for being part of our journey! If you've got any cool ideas or need a hand with anything, just give us a shout.🚀
Cheers🥂
Nihal and Team Loop
This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.
Thank you for the kind words and shout-out, Team Batch Mead 😇
We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀
Always here to support for any query and doubt 💪
Cheers 🥂
Team Loop
This is the first subcription app I've used, but so far, I'm quite happy with it. I was migrating from a DIY solution and the team took time to understand my particular needs and provided a significant amount of very helpful support in the lead up to migration. The migration was painless - thanks to the efforts of that particular team. Since launch, perhaps the greatest value has been provided by the Support team. I'm continually asking questions and, regardless of the time or day of the week, a helpful response is never more than an hour or two away (often much faster).
I've not given 5 stars, because there are some areas where functionality is lacking, or yet to be developed. If you are a vendor that sets your order schedule based on delivery (using an Anchor Day), rather than being based on billing, then there are some gaps. It feels as if this functionality (the ability to set the order schedule based on delivery) was rolled out, but then not fully implemented across the product to map the features/functionality available that exist for vendors who set order schedules based on 'billing'.
We're so glad to hear about your positive experience with our app and the seamless migration process, thanks to our dedicated team. It's great to know our Support team has been there for you every step of the way, providing timely help whenever needed.
Thank you for trusting us with your subscription needs. If you have any more questions or need further assistance, we're just a message away. Here's to your continued success! 🌟
Team Loop