Reviews (590)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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We’ve been using Loop for year and half now and it’s been great for driving retention. The features are flexible and customer-focused, and the support team (shoutout to Nihal) is always on it. Highly recommend if you’re serious about scaling subscriptions.
We’re so glad to hear Loop has helped with your retention efforts. A big shoutout to Nihal for providing great support! We’re committed to helping you scale your subscriptions and are here for you every step of the way.
Thank you for your fantastic feedback!
- Loop Team
Really fast response to queries.
Thank you! We’re glad our quick responses have been helpful—always here when you need us!
- Loop team
Fantastic Subscription App with Outstanding Support! We've been using Loop Subscriptions for our Shopify store, and it has been a total game-changer! The app is intuitive, easy to set up, and packed with features that allow us to create flexible, customer-friendly subscription options.
What really sets Loop apart is their exceptional support team. Anytime we had questions or needed customizations, their team responded quickly and went above and beyond to help us. It's rare to find an app with both powerful functionality and such reliable, friendly support.
Highly recommended if you want to grow your subscription business without the headaches. A must-have for any serious Shopify store!
Cheers to our fantasic customers like you! We truly appreciate your glowing feedback! We’re so happy that Loop has made a difference for your store, and that our support team could provide the help you needed. We’re here to keep your subscription business growing smoothly!
- Loop team
Great and effective service!
Thank you! We’re glad to hear the service has been effective—always here to support you!
- Loop team
Loop rocks and the team is absolutely great. They are especially excellent if you're looking for customizations that other Subscription engines don't offer. Special thanks to Aayush at the Loop team for always finding ways to improve our subscription OKR's.
Thanks a ton for the kind words! We're so glad Loop is helping you achieve your subscription goals. Big shoutout to Aayush—he’s always excited to help teams like yours grow. We’re here for the long run and can’t wait to keep building with you! 🙌
– Team Loop
The Loop team has been relentless in their support helping us maximize how we use this app to support our subscription business. We appreciate the personal touchpoints and the speed with which they come back w/ support.
You’ve made our day with this amazing feedback! We’re thrilled to hear how Loop and our support team have been there for you. We’ll keep bringing our A-game to help your subscription business thrive! 🙌
- Loop team
Our company has been using the subscription app for about a month and it's so far so good. The support has been excellent and Aastik and the team have always been quick to respond (we have customers throwing questions out there).
It's not the cheapest solution, however it works, and works well. We're very happy thus far and we're still only using the basic subscription functionality.
Great app, accommodating & personlised dedicated support
Thank you so much! We’re thrilled to hear you’re enjoying the app and the dedicated, personalized support—always here to make things seamless for you!
- Loop team
As a headless Shopify store, we needed a subscription solution that could integrate seamlessly with our custom storefront—and Loop Subscriptions has delivered in every way. We use their Storefront and Admin APIs directly, and the flexibility, reliability, and documentation of their platform have made implementation smooth and scalable.
What really sets Loop apart is their customer success team. They’ve been incredibly responsive throughout the entire process—from onboarding to optimization. Every question is met with thoughtful, detailed guidance, and it’s clear they’re deeply invested in our success.
Thanks so much for the kind words! We're glad Loop’s APIs and flexibility have been a solid match for your headless setup. It means a lot to hear our customer success team made an impact—we’re always here to support your growth. Excited to keep building with you! 🚀
– Team Loop
Both the LOOP app itself and the customer service team behind the app are WONDERFUL! I feel truly support as a business owner! Thank you, LOOP team.
Thank you so much for the kind words! We’re thrilled to hear you’re feeling supported — it’s our absolute pleasure to help your business thrive! The Loop team is always here for you! 🙏
- Loop team