Reviews (697)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited December 11, 2025

Loop Subscriptions has been an incredible addition to our tech stack, but what truly sets them apart is their exceptional support and Success Team. From the moment we onboarded, their team has been consistently proactive, responsive, and genuinely invested in our growth.

Their support is fast, thorough, and always willing to go the extra mile. Any time we reached out with a question—whether it was technical setup, optimization, or best-practice guidance—the team responded with clear, actionable steps rather than generic replies. They take the time to understand your business model and tailor their advice accordingly.

The Success Team deserves special mention. They helped us build a strategy. They shared insights on improving retention, optimizing subscription flows, increasing conversions, and leveraging features we didn’t even know we needed. Their recommendations directly contributed to smoother operations and measurable increases in recurring revenue.

Beyond just solving problems, they help you grow. It genuinely feels like having a partner rather than just an app provider.

Goliath Labs™
United States
Over 2 years using the app
Loop Solutions Inc replied June 26, 2025

Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.

- Loop Team

December 8, 2025

Dashrath and Amit and the whole Loop Team were fantastic. Dashrath was very patient with us as we took months to finally make a move. During the migration, Amit knew every part of the Loop Platform and had an answer for every one of our questions. He even took time out from his birthday to make sure that our migration went smoothly! The Loop platform and team are full pro. Thanks Loop!

Youth Crews
United States
About 1 month using the app
July 31, 2025

We've been using Loop Subscriptions for some time now and it's been a game-changer for our store. The app is incredibly well-built, with a clean, intuitive interface that makes managing subscription products effortless.

What really stands out is the flexibility. The customer portal is sleek and user-friendly, which has significantly reduced support requests.

Support from the Loop team has also been exceptional – fast, knowledgeable, and genuinely helpful whenever we've had a question or request.

Highly recommended if you're looking for a robust, scalable subscription solution on Shopify.

Phox Water
United Kingdom
Almost 2 years using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the fantastic review! We’re thrilled to hear that Loop has been a game-changer for your store and that our customer portal and support have made a positive impact. We truly appreciate your recommendation and look forward to continuing to support your success!

- Loop team

March 28, 2025

The Loop platform and the team is absolutely one of the best subscription platforms out there. The value in the features they provide is unmatched. They go above and beyond with their support, and quickly reply to any issues that come up. Love these guys.

VO Inc
United States
About 2 years using the app
Loop Solutions Inc replied June 26, 2025

Thank you for the amazing feedback! We’re thrilled to hear that you’re enjoying the platform and our support. We strive to provide exceptional value, and it’s great to know that our team has been able to assist you quickly and effectively. Your support means the world to us, and we’re here for you every step of the way!

- Loop Team

August 23, 2024

Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers.

What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond.

Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.

BB Company
Singapore
Almost 2 years using the app
Loop Solutions Inc replied August 26, 2024

Thank you for your kind words, Team BB Company! We're thrilled Loop has made a significant impact on your business. We're also especially glad our 24/7 support has been super helpful. We appreciate your recommendation! :)

August 7, 2025

Loop has been a great subscription solution for us at Organic Traditions, and the support team has been fantastic in helping us along the way.

Organic Traditions Canada
Canada
Over 1 year using the app
Loop Solutions Inc replied September 11, 2025

We’re so happy to hear that Loop has been a great fit for Organic Traditions! Thank you for the kind words – our support team is always here to help, and we’re excited to continue working with you!

- Loop team

Edited February 13, 2025

Great app and the support have improved since started. They always help to ensure the widgets are in place for every updated Been here for 1 year and 9months wow how time flies but to further elaborate and hope this review helps someone who is starting out on shopify and searching for an app to start the subscription base community. I totally understand the confusion with so many apps and reviews can be confusing at times especially when capital is restricted and cant afford any setbacks. As a holistic brand this app works perfectly for me plus integrates with most apps including email marketing. You will need to learn how to use features according to your business plan however its well worth it. I hope my revoew helps someone out there

Electron Colloidal
United States
Over 1 year using the app
Loop Solutions Inc replied May 14, 2023

Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.

We are super excited that you decided to go with us over other apps 😊

More subscriptions power to you 🚀

Cheers,
Team Loop

February 4, 2025

Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.

RegimenPro®
United States
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

Happy to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!😇

- Loop Team

Edited February 20, 2025

Really comprehensive subscription management platform, they've been adding new features and you can really do it all. Support is actually pretty responsive/helpful. 5 stars!

Cycling Frog
United States
Over 1 year using the app
Loop Solutions Inc replied July 15, 2024

Thank you for your review, Team Cycling Frog! We strive to provide fast support and are always here to help whenever you need it. :)

June 25, 2025

Loop has been brilliant for us. The app is reliable, easy to use, and has everything we need to run our subscriptions smoothly. What really sets it apart is the support. Aastik and the team genuinely feel like an extension of our own. They’re thoughtful, responsive, and really take the time to understand what we need. You can tell they care about our brand and want to help us do well, which is rare. I’m genuinely so happy we found Loop... they have made a big difference to our growth and success.

microbz
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the incredible feedback! We’re so happy that Aastik and the team could support you in such a meaningful way. Your success is our priority, and we’re here to keep helping you grow! 🚀

- Loop team