Reviews (369)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, noting its effective management tools like self-service portals and smart payment recovery that boost customer retention and revenue. The app's seamless integration with tools like Rebuy and PageFly, along with support for complex subscription models, is also highlighted. Merchants appreciate the 24/7 customer support for its responsiveness and expertise, and they value the smooth migration process from other platforms like Recharge.

May 9, 2024

Great customer service.

Madison Soap Company
United States
28 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!

February 1, 2024

the customer service is great.. I'm still figuring out the app, but seems to be working well..

Dr. Sarah's Essentials
United States
Over 1 year using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your feedback! We're glad you're enjoying the app and our customer service. If you have any questions or need further assistance, we're here to help. Your satisfaction is our goal! 🌟

Team Loop

Edited January 31, 2024

We 100% recommend them for D2C subscriptions.

Features 4.75/5
Customer support 5/5
Problem solving speed 5/5
UI 5/5

dunatura
Germany
7 months using the app
Loop Solutions Inc replied November 20, 2023

Thank you for the review, Team Dunatura :)

Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪

Cheers,
Team Loop

April 1, 2024

Fantastic app and great support ! I highly recommend

GoldUnion
France
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful.

Cheers,
Team Loop

January 12, 2024

Manan on the help chat was very helpful.

Miller's Grove
United States
9 months using the app
Loop Solutions Inc replied January 15, 2024

That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan.

It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again.

We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟

February 20, 2024

Great product, outstanding support from the team. 5/5

Beak & Body Care Co.
Czechia
10 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.

Cheers,
Team Loop

April 9, 2024

Working great so far!

Cherry Love Coffee
Netherlands
About 1 month using the app
Loop Solutions Inc replied April 29, 2024

Thanks for sharing your feedback, Team Cherry Love Coffee! We're glad to hear things are going well! If you need any help or have questions, feel free to reach out.

Cheers,
Team Loop

February 14, 2024

Great Customer Service. Atul is awesome.

Inward Half
United States
8 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your wonderful feedback, Team Inward Half!

We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟

Team Loop

February 7, 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
United Kingdom
6 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

July 1, 2024

Top Support, schnelle Umsetzung.
App funktioniert gut & schnell.

Alpurial GmbH
Germany
About 1 hour using the app
Loop Solutions Inc replied July 2, 2024

Thank you, Team Alpurial GmbH! We're glad you're satisfied with the app and our support. Your feedback is highly valued! :)