Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its subscription management features, including product swaps, upsells, and monthly free gifts, which boost customer retention and store performance. It's easy to set up and offers tools like cancellation flows and analytics for deeper business insights. The support team is praised for their responsiveness, especially during onboarding. Seamless Shopify integration and continuous updates based on merchant feedback are also noted benefits.
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Loop Subscription did a great job. The service is wonderful.
YAY!!!
Thank you for the kind words! We’re so glad to hear that you’re enjoying the service. If you ever need assistance, we’re always here to help!😊
- Loop Team
Support is phenomenal so far and the UI is great.
Thank you for the kind words! We’re thrilled to hear you’re loving the UI and our support. We’re here to keep delivering great service and helping you succeed!
- Loop Team
They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.
Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.
Very easy to setup and use. Highly recommend to anyone that is looking to build a subscription list!
We’re so glad to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!
- Loop Team
I've been using Loop for over 4 months and it has been solid. It is flexible and the customer support team are diligent and knowledgable. The support from Manan has been fantastic.
Thank you for your amazing review and feedback, Team Fifth Ray! We're thrilled to hear that you've had a solid experience with Loop over the past months. If you ever need further assistance, we're here to help! :)
We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.
Thank you, Team Coffee Beans Delivered!
We're so happy you’re already seeing those subscription numbers climb :D
Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!
Fluidité, praticité et excellent support. Merci à Shivam qui est toujours disponible et très compétent pour nous assister
We’re thrilled to hear that you find Loop fluid, practical, and that our support has been top-notch! A big thank you for the kind words about Shivam—he’ll be happy to know he’s been able to assist you effectively. We’re always here to support you in any way we can!
Nous sommes ravis que vous ayez trouvé Loop fluide et pratique ! Un grand merci pour vos éloges à l’égard de Shivam, qui se fera un plaisir de savoir qu’il a pu vous assister efficacement. Nous sommes toujours là pour vous aider et vous accompagner dans votre réussite !
- Loop Team
Has been good so far and have had great support when need it
We’re glad to hear that things have been going well and that our support has been helpful when needed. We’re always here to assist you whenever you need us!
- Loop Team