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Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers.
What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond.
Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.
Thank you for your kind words, Team BB Company! We're thrilled Loop has made a significant impact on your business. We're also especially glad our 24/7 support has been super helpful. We appreciate your recommendation! :)
Loop has been a great subscription solution for us at Organic Traditions, and the support team has been fantastic in helping us along the way.
We’re so happy to hear that Loop has been a great fit for Organic Traditions! Thank you for the kind words – our support team is always here to help, and we’re excited to continue working with you!
- Loop team
Great app and the support have improved since started. They always help to ensure the widgets are in place for every updated Been here for 1 year and 9months wow how time flies but to further elaborate and hope this review helps someone who is starting out on shopify and searching for an app to start the subscription base community. I totally understand the confusion with so many apps and reviews can be confusing at times especially when capital is restricted and cant afford any setbacks. As a holistic brand this app works perfectly for me plus integrates with most apps including email marketing. You will need to learn how to use features according to your business plan however its well worth it. I hope my revoew helps someone out there
Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.
We are super excited that you decided to go with us over other apps 😊
More subscriptions power to you 🚀
Cheers,
Team Loop
Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.
Happy to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!😇
- Loop Team
Loop has been brilliant for us. The app is reliable, easy to use, and has everything we need to run our subscriptions smoothly. What really sets it apart is the support. Aastik and the team genuinely feel like an extension of our own. They’re thoughtful, responsive, and really take the time to understand what we need. You can tell they care about our brand and want to help us do well, which is rare. I’m genuinely so happy we found Loop... they have made a big difference to our growth and success.
Thank you for the incredible feedback! We’re so happy that Aastik and the team could support you in such a meaningful way. Your success is our priority, and we’re here to keep helping you grow! 🚀
- Loop team
Really comprehensive subscription management platform, they've been adding new features and you can really do it all. Support is actually pretty responsive/helpful. 5 stars!
Thank you for your review, Team Cycling Frog! We strive to provide fast support and are always here to help whenever you need it. :)
Loop has been a great solution for our small business. Not only have they allowed us to offer a seamless subscription experience to our customers, but they have been incredibly responsive as we grow, offering help every step of the way. Saurev has been a fantastic resource for us, creating custom solutions and quickly answering every question we throw at him. Thank you Saurev!
Thank you for your kind words! We’re thrilled to hear Loop has helped your business offer seamless subscriptions, and that Saurav has been a valuable resource with quick, custom support. We’re here to assist you every step as you grow!
- Loop team
This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.
Thank you for your feedback, Team Reptile Centre! We're glad our app and support team have been instrumental in your growth. We're committed to continuously supporting your business - do give us a shout if you need any help :)
Switching to Loop has been such a great move for us. They genuinely listen to their merchants, and it shows! We’ve suggested a few small tweaks to make things smoother for our business, and they’ve already implemented them — it’s clear they actually care about their customers.
Plus, it’s refreshing not to be upsold on every little new feature. It’s clear they’re focused on making the best subscription experience possible. Their support team is fast, friendly, and genuinely invested in helping us succeed. In addition, they have an amazing Success Team that really helps our business grow, which we are taking full advantage of - 15/10!
If you’re looking for a platform that feels more like a partner, Loop is the way to go. Highly recommend!
This means so much—thank you! We’re thrilled to be seen as a true partner and not just a platform. Your feedback drives us, and we’re so glad the team could make a real difference. Let’s keep growing together!
- Team Loop
Best app for subscription and best team! Very competent and very reactive!
Can only recommend!
