Reviews (456)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its subscription management features, including product swaps, upsells, and monthly free gifts, which boost customer retention and store performance. It's easy to set up and offers tools like cancellation flows and analytics for deeper business insights. The support team is praised for their responsiveness, especially during onboarding. Seamless Shopify integration and continuous updates based on merchant feedback are also noted benefits.

February 19, 2025

The team is always here to help and is full of knowledge.

Unscented Co.
Canada
7 months using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that our team has been able to assist you with their knowledge and expertise! We’re always here to help whenever you need us.

- Loop Team

February 20, 2025

Support has a very quick response

Goliath Labs™
United States
Over 1 year using the app
Loop Solutions Inc replied June 26, 2025

Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.

- Loop Team

August 26, 2024

Great app and amazing service. They went beyond the call of duty to fix something we did not know how to fix. Highly recommended.

ZenRenu
Canada
Over 1 year using the app
Loop Solutions Inc replied August 29, 2024

Thank you for your kind words, Team ZenRenu! We're thrilled to hear you had a great experience with our app and service. We're always here to help—your recommendation means a lot! :)

March 7, 2025

Very good support

Pet PA NZ
New Zealand
4 months using the app
Loop Solutions Inc replied June 26, 2025

We’re happy to hear that you’ve had a great experience with our support! We’re always here to help whenever you need us.

- Loop Team

October 24, 2024

Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!

PANOVA
United States
5 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team PANOVA

Manan has an ear-to-ear smile on his face after reading this review :D

October 24, 2024

So far so great. Smooth onboarding and everyone in the CS team has been super helpful. Excited to keep using Loop!

Melina
United States
4 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Melina!

Here’s to more subscription success ahead—we’re just as excited as you are! 🚀

November 21, 2024

Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.

Aniwell
United States
7 months using the app
October 11, 2024

Loop has very good customer service. I just logged a chat and had my problem solved at midnight, California local time. Cool! Thanks Loop!

Grateful Bread
United States
6 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Grateful Bread!

Customer service is our forte! Always happy to help :)

November 15, 2024

Incredibly fast response time, reliable, and helpful from start to finish

VMI Sports
United States
Almost 2 years using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team VMI Sports!

Our team is always happy to help :)

August 22, 2024

I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!

drShake
Italy
About 19 hours using the app
Loop Solutions Inc replied August 26, 2024

Thank you for your excellent feedback, Team drShake! We're thrilled to hear that our customer service has made your subscription setup quicker and tailored to your needs. We appreciate your support! :)