Reviews (694)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 8, 2025

Switching to Loop has been such a great move for us. They genuinely listen to their merchants, and it shows! We’ve suggested a few small tweaks to make things smoother for our business, and they’ve already implemented them — it’s clear they actually care about their customers.

Plus, it’s refreshing not to be upsold on every little new feature. It’s clear they’re focused on making the best subscription experience possible. Their support team is fast, friendly, and genuinely invested in helping us succeed. In addition, they have an amazing Success Team that really helps our business grow, which we are taking full advantage of - 15/10!

If you’re looking for a platform that feels more like a partner, Loop is the way to go. Highly recommend!

DuraPaw
Canada
Over 1 year using the app
Loop Solutions Inc replied June 12, 2025

This means so much—thank you! We’re thrilled to be seen as a true partner and not just a platform. Your feedback drives us, and we’re so glad the team could make a real difference. Let’s keep growing together!

- Team Loop

June 5, 2025

Loop rocks and the team is absolutely great. They are especially excellent if you're looking for customizations that other Subscription engines don't offer. Special thanks to Aayush at the Loop team for always finding ways to improve our subscription OKR's.

Sanaté Filtros
United States
Over 1 year using the app
Loop Solutions Inc replied June 12, 2025

Thanks a ton for the kind words! We're so glad Loop is helping you achieve your subscription goals. Big shoutout to Aayush—he’s always excited to help teams like yours grow. We’re here for the long run and can’t wait to keep building with you! 🙌

– Team Loop

February 19, 2026

Shivam the best, amazing service

CyperGlow
United States
About 2 months using the app
February 20, 2025

Loop is a great subscription hosting application, with an excellent and responsive support team. Their customer portal is easy to use and cuts down on our customer services support workload.

Evermore Pet Food
United States
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s fantastic to hear that Loop is meeting your subscription hosting needs so well! We’re glad the customer portal is making things easier for both you and your support team. Our responsive support team will always be here whenever you need assistance!

- Team Loop

September 10, 2025

Customer service is exceptional with Loop. They are prompt, courteous, and always follow up to make sure all questions are answered and issues are resolved completely. Explanations are easy to understand and the reps are happy to walk you through any steps needed. We've been very pleased with our experience!

Sweet's Elderberry
United States
About 1 year using the app
Loop Solutions Inc replied November 27, 2025

We’re truly grateful for your kind words! It’s wonderful to hear that our team’s support and clarity have made a difference—always here to ensure you have a smooth and successful experience with Loop!

- Loop team

February 27, 2025

This app has worked well for our subscription business. It's an easy user interface, and they make built-in features like analytics, shipping rules, and product bundling easy. But, the best part is the support. We all know subscriptions can be a beast of their own... and Loop makes it all easy. They are quick to respond to any questions and even hopped on a screen share to sort out something I was having trouble with. 5-stars.

Grandy Organics
United States
Over 1 year using the app
Loop Solutions Inc replied June 26, 2025

We’re so glad to hear that Loop has been a great fit for your subscription business! It’s fantastic to know that the user interface, features, and support have made managing subscriptions easier for you. We’re always happy to jump in and help whenever needed—your 5-star rating means a lot to us!😇

- Loop Team

June 18, 2025

We’ve been using Loop for year and half now and it’s been great for driving retention. The features are flexible and customer-focused, and the support team (shoutout to Nihal) is always on it. Highly recommend if you’re serious about scaling subscriptions.

Healthy Metal
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re so glad to hear Loop has helped with your retention efforts. A big shoutout to Nihal for providing great support! We’re committed to helping you scale your subscriptions and are here for you every step of the way.
Thank you for your fantastic feedback!

- Loop Team

Edited June 21, 2025

We are thrilled to say our NPO is supported by Loop Subscriptions, their team and support have always been very receptive and present to help us create what was needed from our end.

After testing many subscription apps, this is, by far, one of the best we could find in the Shopify Ecosystem. It's clean, simple and well-made. But it goes way beyond that...

There are many possibilities and options to build new operations.

Something that is always interesting to see is, not only a good support or a good app, but if they release new features regularly and they do!

So for us, it's a 5 stars experience, and we believe it can be the same with everyone using Loop Subscriptions!

Thanks again Abel and all the team for your kindness and support for all these months now :)

All the best

UCM Center
Canada
Over 1 year using the app
Loop Solutions Inc replied July 22, 2024

Thank you for the fantastic review, Team UCM Center! We're honored to support you and thrilled you love our app. Onwards and upwards together! 🌟🌟

Edited February 27, 2025

I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks.

For a business perspective: Manan and the team have been absolutely wonderful and extremely efficient with support. And graciously patient as well with providing well rounded support that empowers us even further. Solid teamwork and always kind.

I appreciate everything!

Blueprint Bryan Johnson
United States
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s fantastic to hear that Blueprint has been such a great tool for both your business and your customers! We’re thrilled that Manan and the team have been able to provide excellent, efficient support, and that you feel empowered by their assistance. We appreciate your feedback on the customer experience and will continue to work on improving that aspect. Thank you for your kind words—we’re always here to support you moving forward!

- Loop Team

October 14, 2025

We have been with loop for a little over a year now, and the whole team has been amazing and helpful. We have 3 websites that use loop and they have been extremely helpful to make sure we get the best deal for the best product. Overall we have been very happy with their platform and plan to continue using loop.

Pet Supplies 4 Less
United States
9 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the wonderful feedback! We’re thrilled to support all three of your websites and glad to hear Loop has been a great fit—excited to keep growing together!

- Loop team