Reviews (375)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.

February 16, 2024

Yes, happy with support. Thanks

Jimmy Hornet Magazine
Australia
28 days using the app
Loop Solutions Inc replied February 21, 2024

Thank you so much for your positive review, Team Jimmy Hornet Magazine!
We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟

Team Loop

December 7, 2023

Great app and service team was helpful in installing it!

Bursera
Canada
About 2 months using the app
Loop Solutions Inc replied December 18, 2023

Thank you so much for your kind words, Team Bursera! 😊

We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Cheers to a great experience together 🥂
Team Loop

February 6, 2024

Great service. Easy to use.

drinkvictory
United States
2 months using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your positive feedback, Team Drink Victory!

We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟

Team Loop

July 1, 2024

Top Support, schnelle Umsetzung.
App funktioniert gut & schnell.

Alpurial GmbH
Germany
About 1 hour using the app
Loop Solutions Inc replied July 2, 2024

Thank you, Team Alpurial GmbH! We're glad you're satisfied with the app and our support. Your feedback is highly valued! :)

February 9, 2024

great support from Varun

ShulkerRoad
Poland
About 1 month using the app
Loop Solutions Inc replied February 21, 2024

Thank you for your kind words, Team ShulkerRoad!

We're delighted to hear about your positive experience with Varun's support. It's our goal to provide outstanding service, and feedback like yours lets us know we're on the right track. If you need any more assistance or have further questions, please feel free to reach out. We're here for you! 🌟

Team Loop

March 15, 2024

great support team!

Sirius Star Nutrition
United States
About 2 months using the app
Loop Solutions Inc replied March 18, 2024

We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!

Cheers,
Team Loop

May 22, 2024

amazing customer support team! they are wonderful!

Fleava
United States
About 1 hour using the app
Loop Solutions Inc replied May 23, 2024

Thanks for the lovely feedback, Team Fleava! :)

March 27, 2024

Excellent response and service!!!

Septième
Sweden
1 day using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!

Cheers,
Team Loop

Edited January 3, 2022

ROAST LAB COFFEE ROASTERS - We have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app. The team have also been helping us to grow our number of subscribers. We highly recommend this app and the customer service is very personal which we value as a small business.

roastlab.coffee
United Kingdom
About 3 years using the app
Loop Solutions Inc replied July 6, 2022

Thank you Team Roastlab for making the switch to our app! We are glad that you were satisfied with our support.

Thanks,
Team Loop

February 3, 2022

Great app and support was good too..........................................................................................

Artisan Coffee Roaster
United Kingdom
Almost 3 years using the app
Loop Solutions Inc replied July 2, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop