Loop Subscriptions App

Working with Aayush at Loop has been nothing short of amazing! He is always trying to help improve on retention and many other factors. I wish I would have switched to Loop sooner than I did. If you are looking for a subscription platform I would highly recommend this company.

Great price and great service!!

Excellent Customer Service from Manan!

I had the pleasure of working with Manan to configure my subscription widget, and I couldn’t be more impressed with the level of support I received. Manan was knowledgeable, patient, and went above and beyond to ensure everything was set up exactly as needed. Their quick responses and problem-solving skills made the entire process seamless. Highly recommend their customer service!

We've had a great experience with Loop Subscriptions! The app itself is well-designed, easy to use, and provides valuable data that helps us manage and optimize our subscription program. The analytics and insights have been particularly helpful for understanding customer behavior and retention.

Beyond the functionality, their customer service has been outstanding—responsive, knowledgeable, and always willing to help. Anytime we've had a question or needed support, their team has been quick to assist.

Highly recommend Loop Subscriptions to any business looking for a reliable and feature-rich subscription management solution!

Subscriptions can be overwhelming, especially with a complicated product model. We moved away from a custom subscription platform to Loop, which was a bit of a rough transition. However, Loop has a really dedicated team of people who listen to our concerns and are able to address them. My success manager has gone above and beyond in guiding me through different ways to optimize the customer experience. He meets me with with patience, optimism, and solutions. Though our niche product is rather unique, my contact at Loop is very knowledgeable about subscriptions and presents with me creative solutions for generating revenue. It's been a steep learning curve for me, but I really appreciate the resources Loop has provided, as well as the fact that the portal is highly customizable.

We’ve had a great experience using Loop for our subscriptions. Their customer service team is always attentive, quick to respond, and truly helpful whenever we run into any challenges. It’s been so easy working with them – they really care about their partners’ success. Highly recommend!

Our business model is consumable products and subscriptions are the bread and butter of our business. As such we've been using subscriptions apps since 2017 including Bold and Yotpo. With the limitations of both and the need to expand past the limited capabilities of each we found Loop, and it was a night a day difference. A support team that will reach out and find solutions for unique scenarios or store needs is the icing on the cake. The ability to be proactive and reach customers where they are and manage subscriptions how they should be is what makes Loop feel like it was designed specifically for your store and not a generic solution like other apps out there.

Loop has been fantastic. When we decided to go headless, we searched for a subscription service with a robust API, knowing we had big plans. Loop has exceeded our expectations. Their customer service is outstanding, and their tools are state-of-the-art. Recently, I built an entire headless frontend, and when a customer checks out, I can use a single placeholder product, tap the Loop API to turn it into a bundle, and even adjust the subscription start date, among other features. Our success manager works US hours and is incredibly helpful and resourceful. Loop empowers its team to assist customers in completing critical projects consistently and on time. I highly recommend checking them out. We did, and we’re thrilled with the results—we’re here to stay.

We migrated over to Loop from a very subpar subscription management platform. We went through the process and looked at all the big players in the space and landed on Loop - and we've been thankful since that day. Easy migration, actual analytics in the platform that you can make real business decisions off of, and the support is top tier (shoutout to Aayush for being there for my every question and guiding me on the new features!!).

They aren't just resting on their current offerings either; they are constantly releasing updates, upgrades, and net-new ways to manage your subscriptions. They are laser-focused on reducing churn, dunning, and increasing LTV by providing you with the exact data and tools required.

Loop has been refreshing to work with, and from engineering to product to finance we all highly recommend it. We're not small, and we were on a very well-known subscription platform that wasn't cutting it (too slow to change/evolve/improve, built on outdated architecture, etc.). We ran a competitive process, took a really good look at all the major players and decided on Loop. They've been everything we hoped for: super responsive and nimble in making customizations/improvements, but also stable and secure with never any down time or issues. Just like any tool, they don't have everything built out for every use case in advance, but we're finding more and more that when we want something from Loop that's important to the business, they're either already working on it or can get it on their short-term roadmap. And they actually deliver, vs. our experience in the past where our salesperson and account rep were great but always relied on some committee or team or process, and nothing ever actually got done on a reasonable timeline. Bottom line: you won't regret going with Loop.

We chose Loop for our subscription model after evaluating several options, as it offered the best combination of flexibility, Shopify integration, and a user-friendly experience. Loop stood out because it supported the custom features we needed for the way our product is set up, allowing us to tailor subscriptions to fit our unique model. The cancellation flows have been a game-changer, helping reduce churn with targeted offers, while the customer portal makes it easy for subscribers to manage their plans. The analytics tools also provide valuable insights to optimize performance. Our experience with the Loop team has been excellent—our success manager, Chaitanya, has been proactive in helping us maximize the platform’s capabilities, and the support team has been quick to assist whenever needed. Overall, Loop has helped us refine our subscription model and improve retention, making it an easy recommendation for any brand looking to scale subscriptions on Shopify.