Reviews (376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.
Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team.
Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for!
Loop team is always just a message away :) High five right back at you! 🙌
Cheers,
Team Loop
Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great
Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon
Thanks for this amazing review! We are so happy that you loved our support!
Super excited to release new features for the world 🚀
Thanks,
Team Loop
I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!
Thank you for the recommendation! Such reviews keep us going!
Sending our best wishes for the success of your daughter's store!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.
Thank you for this amazing review, Team ShopMeatBox!
We are so happy that we were able to solve for your use case :)
Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D
Super excited to work together as your subscriptions partner
Thanks,
Team Loop
Great support. Got help with everything from setup to customization.
Thanks to Vivek for doing this for us.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended
Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.
Thanks,
Team Loop
Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!
Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner.
Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well.
Thanks,
Team Loop
The team at Loop has made the migration so easy, and they are really helpful and knowledge. I am excited to join Loop and improve my customer's experience!
Thank you for your kind words :) Migrating from Recharge to Loop showcases your trust in our platform.
We're dedicated to delivering on that trust by continuing to offer practical features, world-class and timely support and best-in-class subscription management experience.
We are always a message away :)
Cheers,
Surbhi & Team Loop
Very useful tool. The team from Loop are fast and efficient in support and on boarding. Here you receive personal and solution-oriented support from day 1. I have even experienced that custom functions have been implemented based on my request. Great recommendation from here.
Thank you for this amazing review, Team Kystfisken! We are super excited to have you onboard. Happy that you liked those custom functions 😊
More subscriptions power to you 🚀💪
Thanks,
Able and Team Loop