Reviews (753)
Refine
-
By rating
We've been through three previous subscription apps and were burnt by them all (looking at you YOTPO) but finally found one worth using in Loop. The support is terrific, they are always available and can actually help you. We've seen consistent subscription growth since changing to Loop and I would recommend them to anyone.
Thank you for sharing your journey—we’re so glad Loop has been the solution you were looking for! Thrilled to hear about your subscription growth and truly appreciate the recommendation!
- Loop team
Working with Sri at Loop has been an outstanding experience. From the very beginning, he has gone above and beyond to make sure our subscription platform was set up correctly and tailored to our needs. Sri is knowledgeable, responsive, and incredibly patient - he never makes us feel rushed and always takes the time to walk us through solutions step by step.
His guidance has been essential to the development of our online platform, and it’s clear he genuinely cares about helping his clients succeed. We’ve come to rely on his expertise and consistency, and it has made a huge difference for our team.
We couldn’t ask for a better representative - thank you, Sri, for all you’ve done and continue to do!
This truly warms our hearts—thank you for such thoughtful words! We’re so glad Sri has been a reliable and supportive partner in your journey, and we’re honored to be a part of your growth.
- Loop team
We are so happy we made the switch to Loop! Their team has gone above and beyond to help us get everything set up and installed, and is always available whenever we need help. We switched from another subscription platform, and Loop is much easier to use and has a ton of great features that have helped our subscription growth and retention!
We’re so glad to hear the switch to Loop has been a win for your team! It’s great that the setup, features, and support have all contributed to your growth—excited to keep powering your success!
- Loop team
We came to Loop after using Yotpo. Loop has been incredibly attentive, they have a slick program and they are always quick to respond to any question or problem. Their app is very user-friendly, they have plenty of useful tools and amazing depth of analytics. We have loved working with Loop.
Thank you for the amazing feedback! We’re thrilled Loop has been a smooth upgrade and that you’re enjoying the tools, analytics, and support—excited to keep growing together!
- Loop team
Loop enabled us to launch subscriptions in our Shopify store with zero friction. The onboarding was well structured and fast. The Loop team is friendly and responsive. From our perspective, setting up plans is very intuitive, and our customers can start, pause, or modify subscriptions effortlessly in their portal. The Loop app is stable and genuinly rich in features. All the features work as promised. Documentation is clear, and the UI makes operations simple. Overall, we’re very happy and confidently recommend Loop to brands going into recurring revenue.
Thank you so much for the fantastic feedback! It’s great to know that our features, support, and documentation helped you get up and running quickly. Your recommendation means a lot to us — we’re here to continue supporting your success! 🙌
- Loop team
Great integration for integrating sub for our brand. Really easy to use out of the box - and great features around widget customization and retention flows. Also, really helpful customer/technical support when I needed it. If you're looking for a subscription app and are looking for great starting place, Loop is the way to go. I've worked with several other sub management apps and even the free ones don't compare to the out of the box feautres you get with Loop.
We appreciate the wonderful feedback! We’re thrilled to hear that the integration and features have worked so well for your brand. Your kind words about our support mean a lot – we’re here to keep helping you grow!
- Loop team
We came to Loop after using Appstle and Recharge, while also considering Skio. Loop offers the same functionality as Skio but at a much better price both monthly and per transaction. After nearly a year, our experience has been amazing — the team is responsive, integration is seamless, and our site has never broken (unlike with Appstle).
I’ve already referred two people, and Loop has helped us scale our subscription program thanks to intuitive cancellation flows and gift options. Easy 10/10.
Thank you so much for the amazing feedback and for referring others to Loop! We’re thrilled to hear that Loop has helped you scale your subscription program and provided a seamless experience. Your kind words about our team, functionality, and support truly mean a lot to us. We’re here to keep supporting your growth! 🙌
- Loop team
Working with Loop has been an absolute joy. Their team is incredibly meticulous, paying close attention to every detail, and their thorough approach has made a real impact on our business. They’ve gone above and beyond to ensure that everything runs smoothly, and their support has been invaluable. Loop has not only made processes easier for us but has also been a true partner in helping us grow. Highly recommend their subscription service to any business looking for reliable and thoughtful support.
We are thrilled to hear your feedback! We’re beyond thrilled to hear that our team has made such a positive impact on your business. It’s been a true pleasure working with you, and we’re excited to continue supporting your growth every step of the way!
- Loop team
Great app and wonderful support! We've grown subscriptions 30% in the ~7 months we've been working with Loop, and we're only accelerating.
That’s fantastic to hear! A 30% growth in subscriptions is an amazing result, and we’re thrilled to be part of your journey. We’re excited to see even more success as you continue to grow with Loop!
- Loop team
We are using LOOP for past few months. Our subscribers have increased by 200+%. Their support is amazing. Always available and happy to help. Just would like to have some flexibility to improve design for customer portal and move widgets around.
Overall, highly recommended!
That’s incredible to hear – a 200+% increase in subscribers is amazing! We’re so glad that you’re happy with our support. Thanks for your valuable feedback on the customer portal design – we’ll definitely keep that in mind as we continue to improve. Highly appreciate your recommendation!
- Loop team