Reviews (693)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 26, 2025

Fantastic Subscription App with Outstanding Support! We've been using Loop Subscriptions for our Shopify store, and it has been a total game-changer! The app is intuitive, easy to set up, and packed with features that allow us to create flexible, customer-friendly subscription options.

What really sets Loop apart is their exceptional support team. Anytime we had questions or needed customizations, their team responded quickly and went above and beyond to help us. It's rare to find an app with both powerful functionality and such reliable, friendly support.

Highly recommended if you want to grow your subscription business without the headaches. A must-have for any serious Shopify store!

so gud
United States
10 months using the app
Loop Solutions Inc replied September 11, 2025

Cheers to our fantasic customers like you! We truly appreciate your glowing feedback! We’re so happy that Loop has made a difference for your store, and that our support team could provide the help you needed. We’re here to keep your subscription business growing smoothly!

- Loop team

July 30, 2024

I've been using Loop for over 4 months and it has been solid. It is flexible and the customer support team are diligent and knowledgable. The support from Manan has been fantastic.

Fifth Ray
United Kingdom
10 months using the app
Loop Solutions Inc replied August 2, 2024

Thank you for your amazing review and feedback, Team Fifth Ray! We're thrilled to hear that you've had a solid experience with Loop over the past months. If you ever need further assistance, we're here to help! :)

August 13, 2025

We are using LOOP for past few months. Our subscribers have increased by 200+%. Their support is amazing. Always available and happy to help. Just would like to have some flexibility to improve design for customer portal and move widgets around.
Overall, highly recommended!

Sentia Spirits
United Kingdom
9 months using the app
Loop Solutions Inc replied September 11, 2025

That’s incredible to hear – a 200+% increase in subscribers is amazing! We’re so glad that you’re happy with our support. Thanks for your valuable feedback on the customer portal design – we’ll definitely keep that in mind as we continue to improve. Highly appreciate your recommendation!

- Loop team

May 15, 2024

Seamless Transition with Outstanding Support – A 5-Star Experience! After transitioning from Recharge to Loop, I can confidently say that the switch was a phenomenal success, thanks to the outstanding team behind Loop. The customer service team is exceptionally diligent and responsive, addressing queries and resolving issues swiftly. What truly sets Loop apart is its user-friendly interface, which not only simplifies subscription management but also significantly enhances customer retention by personalizing the shopping experience. The intuitive design of the app has made it a breeze for us to manage our subscriptions, and our customers love the tailored approach. Kudos to Loop for their excellent service and a robust app that genuinely understands the needs of a business. Highly recommended for anyone looking to improve their subscription service!

ketolibriyum
Canada
10 months using the app
Loop Solutions Inc replied May 21, 2024

Thank you for your amazing review, Team ketolibriyum! We're delighted that our team and user-friendly interface have enhanced your subscription management and customer retention. Your recommendation means a lot to us! :)

August 20, 2025

Great app and wonderful support! We've grown subscriptions 30% in the ~7 months we've been working with Loop, and we're only accelerating.

Peace Coffee
United States
8 months using the app
Loop Solutions Inc replied September 11, 2025

That’s fantastic to hear! A 30% growth in subscriptions is an amazing result, and we’re thrilled to be part of your journey. We’re excited to see even more success as you continue to grow with Loop!

- Loop team

February 13, 2025

We’ve been working with LOOP for over six months now, making the leap from another subscription platform. We are extremely happy with the very intuitive subscription platform (both front and back end) and the very attentive and accommodating LOOP representatives.

Switching to LOOP has given our customers a better experience when it comes to managing their product subscription, and this is reflected in the customer feedback and our retention rates. LOOP has a multitude of nifty features to reduce churn and increase AOV and LTV. Would definitely recommend if you’re considering a new subscription platform.

Puori US
United States
10 months using the app
Loop Solutions Inc replied July 5, 2025

Really fantastic to hear that your switch to Loop has been such a positive experience! We’re thrilled that both the platform’s functionality and our team’s support have helped improve customer experience, retention rates, and overall subscription management. Your recommendation means a lot, and we’re excited to continue supporting your success with Loop!

- Loop Team

Edited February 25, 2025

Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around provided or fixed very quickly.

I could not recommend Loop Subscriptions more highly.

Lumin
United States
9 months using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that you’re enjoying the functionality and flexibility of both the app and our support team! We’re always here to ensure everything works smoothly for you.😊

- Loop Team

October 9, 2025

The Loop team was very thorough in their onboarding to make sure everything went smoothly. We've been using the product for 4 months now, and since then our subscriptions have been steadily increasing. The tech and support team are readily available to help with any issues we have, and I appreciate the monthly check-ins to discuss performance and next steps.

VocalMist
United States
5 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the thoughtful feedback! We’re thrilled to hear your subscriptions are growing and that the onboarding and ongoing support have been valuable—excited to keep driving success together!

- Loop team

July 8, 2024

We have been using Loop Subscriptions since the beginning of this year, and it has greatly simplified managing subscriptions for our veterinary practice. The interface is user-friendly, and the setup process was straightforward. Our Customer Success Manager, Nihal Baldwa, has been responsive and helpful whenever we had questions or needed any support. Overall, Loop Subscriptions has been a reliable solution for recurring payments and client management. I highly recommend it to any business looking to streamline their subscription services.

Banfield México UNAM
Mexico
9 months using the app
Loop Solutions Inc replied July 10, 2024

Thank you for your positive feedback, Team Banfield México UNAM! We're glad we have simplified your subscriptions management process. Our support team is always here to help you. We really appreciate your recommendation! :)

October 11, 2024

Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!

Magic Scoop
Canada
8 months using the app
Loop Solutions Inc replied October 16, 2024

Hey! Thank you for the review, Team Magic Scoop

This made Shivam's day :)