Reviews (752)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 17, 2025

UI is very intuitive and we've seen our proportion of subscription revenue grow steadily. Pricing is the most fair of all the subscription apps. Compares really well to Skio but more cost effective and wayyyy better than the bigger guys like Bold or Recharge.

CUPPA
United States
3 months using the app
Loop Solutions Inc replied July 5, 2025

Thank you for your awesome review! We’re thrilled to hear that our intuitive UI and fair pricing are driving your subscription growth. Your feedback motivates us to keep delivering the best value and support. We’re committed to your success—feel free to reach out anytime!

- Loop Team

June 4, 2025

As a headless Shopify store, we needed a subscription solution that could integrate seamlessly with our custom storefront—and Loop Subscriptions has delivered in every way. We use their Storefront and Admin APIs directly, and the flexibility, reliability, and documentation of their platform have made implementation smooth and scalable.

What really sets Loop apart is their customer success team. They’ve been incredibly responsive throughout the entire process—from onboarding to optimization. Every question is met with thoughtful, detailed guidance, and it’s clear they’re deeply invested in our success.

Nine & Line
United States
About 1 year using the app
Loop Solutions Inc replied June 12, 2025

Thanks so much for the kind words! We're glad Loop’s APIs and flexibility have been a solid match for your headless setup. It means a lot to hear our customer success team made an impact—we’re always here to support your growth. Excited to keep building with you! 🚀

– Team Loop

June 3, 2025

Migration from yotpo was really seamless, even though we had quite a number of customisations we needed, and the team were very responsive. So far the apps been performing well, no complaints from customers or our customer care team.

Mukti Organics
Australia
22 days using the app
Loop Solutions Inc replied June 12, 2025

Thanks for the great feedback! We’re glad the migration from Yotpo was smooth and that Loop could handle your custom needs without a hitch. It’s awesome to hear things are running well for both your team and your customers. We’re here to keep it that way! 🚀

- Team Loop

May 28, 2025

Amazing value for the money. Versatile software with exceptional onboarding and support. We came to Loop to help us grow our subscription program, and based on early results it's looking like we're going to see substantial growth. 5/5 stars.

August Uncommon Tea
United States
26 days using the app
Loop Solutions Inc replied June 12, 2025

We’re so excited to hear about the early growth—and that Loop is adding value from day one! Thanks for trusting us to power your subscription journey. 🚀

- Team Loop

May 28, 2025

We recently onboarded with Loop Subscriptions, and the process was impressively smooth from start to finish. The onboarding team was knowledgeable, responsive, and really took the time to understand our business needs. They guided us through every step, from initial setup to customizing our subscription flow, and made sure we were set up for long-term success.

The documentation provided was clear, and when we had questions, the team was quick to clarify and offer practical solutions. What stood out the most was how proactive and collaborative they were, making what could have been a complex transition feel seamless.

Loop's onboarding process is thorough, hands-on, and genuinely merchant-focused. It’s clear they’re invested in helping brands succeed from day one.

Barrett Recovery
United States
28 days using the app
Loop Solutions Inc replied June 12, 2025

Thank you for the thoughtful feedback! We’re thrilled to hear the onboarding process felt seamless and collaborative—that’s exactly what we aim for. Our team is deeply committed to setting every brand up for long-term success, and it’s great to know that came through. Excited to be part of your journey! 🙌

– Team Loop

May 23, 2025

We had an excellent migration experience! We're so glad we made the switch from Yotpo to Loop—it was absolutely the right decision.

While we considered Recharge, there’s really no comparison when it comes to the incredible support we received from the Loop team. From start to finish, the process was smooth, personalized, and stress-free.

The UX design is fantastic, and their customer support is truly top-notch. Special shoutout to Adi, who was incredibly helpful throughout the migration process.

We highly recommend Loop to anyone looking for a better, more supportive subscription platform!

Fillaree
United States
About 1 month using the app
Loop Solutions Inc replied June 12, 2025

Wow—thank you for the amazing feedback! We're so glad the migration from Yotpo went smoothly and that Adi and the team delivered a top-notch experience. We’re here for you, always! 💙

- Team Loop

May 22, 2025

Loop is an amazing platform for subscription, it solves a lot of operational challenges and offers a lot of effective features for retention. After implementing those native features, our website saw amazing growth in subscription revenue. Their support and CSM team is super attentive and dedicated, which is a huge plus as well.

Vets Love Pets
Australia
5 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks so much! We're thrilled Loop’s features are driving real retention and revenue growth. Our CSM and support teams are always in your corner! 💪

- Team Loop

May 21, 2025

We’ve recently started using Loop, but so far it’s been smooth sailing!

1. There's a ton of inbuilt flexibility for subscription mechanics and automated flows.

2. Backend support from the Loop team has been fantastic

3. Can't stress this enough but value proposition is superb compared to other subscription app alternatives in the market

Needful
Singapore
About 1 month using the app
Loop Solutions Inc replied June 12, 2025

We’re so glad Loop is hitting the mark for you—from flexibility to support to value. Thanks for choosing us, and we’re excited for what’s ahead! 🙏

- Team Loop

Edited October 7, 2025

The entire Loop Team has exceeded our expectations, from the onboarding/migration team to our Success Manager, Ayush. They have made the process of switching subscription providers as smooth as possible. Since moving over to Loop, they have helped us out with retaining customers and acquiring new subscription customers. Great team, great product. Highly recommend.

Innovet Pet
United States
6 months using the app
Loop Solutions Inc replied June 12, 2025

Huge thanks for the kind words! Aadi and Harshit will be thrilled to hear this. We’re so glad onboarding went smoothly and you’re enjoying Loop. 🙌

- Team Loop

May 15, 2025

What an incredible experience I'm having with the Loop team!! From setup, to helping with issues like integrating with other services, Loop and their amazing staff have gone above and beyond to help me see things all the way through to completion. I would very highly recommend this app, most definitely for the great way it helps keep subscriptions and bundles working in my store - but even more for the really awesome experience I'm having with the team - they really do care and aim to help in every conceivable way. I very much look forward to building and growing my company into the future, knowing that I have the super Loop team in my corner! Thank you guys, you are ALL rockstars!!

Preimus
United States
4 months using the app
Loop Solutions Inc replied June 12, 2025

Wow—thank you for such an amazing review! We’re beyond grateful to be part of your journey and so glad our team could support you every step of the way. Your energy is infectious, and we’re excited to keep building with you. You’re the reason we love what we do! 🚀

- Team Loop