Reviews (592)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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I would recommend Loop. I had an issue with a payment being shown as processing for a few days and they were able to rectify everything for me.
Thank you for the recommendation, Team Queen K Candle Co! We're glad to hear that the payment issue has been resolved.
Onwards and upwards together! :)
Loop customer service is absolutely top-notch. We were using another Loop competitor since we migrated to Shopify and there is no comparison here. From day 1, Loop has provided 'white glove' service to us. They helped with migration, navigated complex workflows, and helped us to do extensive testing to make sure our customers were getting the best experience. They even took the time to understand our business model and made suggestions on ways to help reduce churn and improve retention. I can't recommend this company enough.
Thank you for the fantastic review, Team Reactive Training Systems! We're thrilled that our support and service have been helpful and that our efforts to understand your business model and suggest ways to reduce churn and improve retention have been beneficial. Onwards and upwards together! :)
Super fast help :)
Thanks for the shoutout! We’re glad to help and appreciate your feedback.
- Loop team
Easily the best subscription app I've used and I've tried a few. Their team is super responsive and is constantly helping us reduce churn and create a better experience for our customers.
Loop has epic cancellation flows all the customizations that we wanted from the other apps. Will be using loop for all my brands.
Thank you for the amazing feedback, Team Primal Queen! We're delighted to hear how Loop's product and support have enhanced your experience. Onwards and upwards, together! :)
We have had an excellent experience with Loop Subscriptions! They made the transition of our subscription payments from Stripe seamless and hassle-free, even with our unique setup as a headless Shopify store. Loop was incredibly accommodating to our specific needs, completing a few development change requests promptly and efficiently. Moreover, their support team deserves special recognition for being consistently helpful and responsive. Thank you Team Loop!
It’s wonderful to hear that the transition to Loop was seamless for your headless Shopify store! We’re glad we could accommodate your specific needs and that our support team has been consistently helpful. Your recognition means a lot to us, and we’re excited to continue providing the best support and solutions as your business grows!
- Loop Team
Highly recommend. The customer service when dealing with an issue was top notch. I had uninstalled loop looking for greener grass and ultimately after trying a couple others, came back. With coming back meant it was more challenging to install and the team working on my site did a wonderful job and had great communication.
Thank you for your kind words and for choosing Loop, Team Yung Skincare. We're grateful for your trust and look forward to continuing to serve you with excellence in the future. :)
Great app!!! the staff is extremely friendly and they are always willing to help out! Response time is always fast and easy! Aayush, a staff member, is very educated and always has answers for any type of questions regarding the app and/or Shopify processes. 10/10!!
Wow, this truly made our day! We’re so grateful for your kind words and thrilled to hear Aayush was able to support you so well — we’ll make sure he sees this 😊 Count on the Loop team to always be there for you!
- Loop team
Loop stands out as the top subscription app in our experience. Before discovering Loop, our company navigated through various other subscription platforms. Loop's features are notably more advanced, and their team provides exceptional support, collaborating closely with us to develop effective strategies. Loop is an excellent and user friendly app too. Transitioning to Loop was smooth, unlike our experiences with other major apps. I highly recommend Loop to anyone with a subscription-based model.
Thank you for your amazing review, Team Infinite Age! We're thrilled that Loop stands out for you. Your feedback on our app and support means a lot. We're here anytime you need us! :)
So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well
We’re so glad to hear that Loop has been a great fit for your business and that it’s offering better value than your previous subscription service! It’s fantastic that our support team has been responsive and helpful as well. We’re excited to continue supporting your growth!
- Loop Team
Loop is awesome! Manan for the win!
Love the energy—thank you! We’re so glad you’re enjoying Loop, and Manan is definitely celebrating that shoutout! 🎉
- Loop team