Reviews (593)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.

June 5, 2024

I can't recommend the Loop subscriptions team enough. We have monthly calls to go through improvements we can implement, listen to our ideas, and implement changes that benefit our business. They also respond in a timely manner to any queries via Slack. I would recommend them to anyone looking for a subscription plug-in on Shopify. They are also priced far more competitively than Apps like Recharge.

The Meat Club
Singapore
5 months using the app
Loop Solutions Inc replied June 6, 2024

Thank you for your kind words, Team The Meat Club! We're thrilled to hear that you are loving the Loop experience. :) We appreciate your recommendation and are here to assist anytime. Onwards and upwards!

January 31, 2025

Loop has taken our business to new heights. It's easy to configure and any design issues we had were promptly handled by Loop support.
Worth...every...penny!

Inukshuk Shop
Canada
5 months using the app
Loop Solutions Inc replied July 5, 2025

It’s fantastic to hear that Loop has contributed to your business growth! We’re glad the platform was easy to configure and that our support team quickly resolved any design issues. Your feedback means so much to us, and we’re excited to continue being a part of your journey!

- Loop Team

Edited October 30, 2025

Super fast help :)

wonderhealth
Germany
5 months using the app
Loop Solutions Inc replied November 26, 2025

Thanks for the shoutout! We’re glad to help and appreciate your feedback.

- Loop team

February 14, 2025

We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.

The Earthling Co.
United States
4 months using the app
Loop Solutions Inc replied July 5, 2025

Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop!

- Loop Team

September 18, 2025

Resuelven dudas de forma ágil y rápido. Hacen seguimiento de las consultas si no están cerradas. MUy buena experiencia

Wild Balance
Spain
2 months using the app
Loop Solutions Inc replied November 26, 2025

¡Muchísimas gracias por tu comentario! Nos alegra saber que has tenido una experiencia tan positiva con nuestro equipo—siempre estaremos aquí para ayudarte de forma rápida y eficaz.

- Loop team

June 3, 2024

Working with LOOP has been such a fantastic experience. It was a breeze to onboard to LOOP from Recharge. Their support team is very communicative and helpful. They actually care and want to help you, which is rare nowadays for small brands! LOOP's features are a step ahead of the rest for sure. Looking forward to working with them long-term!

LÜME
United States
4 months using the app
Loop Solutions Inc replied June 5, 2024

Thank you for your kind words, Team Lume! We're thrilled to hear about your positive experience with Loop and our support team. We're committed to helping brands like yours succeed and look forward to a long-term partnership! :)

October 17, 2024

Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.

Loaded Laundry Detergent
United States
4 months using the app
Loop Solutions Inc replied September 16, 2025

Loop has truly made a difference for you, and we’re so happy to hear it! We’re pumped that our support team went above and beyond. Your recommendation means the world to us, and we’re here to keep helping you succeed!” 🙌🚀

- Loop team

February 27, 2025

Loop subscriptions is a wonderful tool that is helping streamline our business. Setup is easy and their customer service is quick to respond and always answers our questions in a satisfactory manner. I have only good things to say about them and highly recommend this app to everyone!

Wesleyan Publishing House
United States
4 months using the app
Loop Solutions Inc replied June 26, 2025

We’re so glad to hear that Loop is helping streamline your business and that our customer service has met your expectations! It’s fantastic to know that the setup was easy and that we’ve been able to assist you promptly. Your recommendation means a lot to us, and we’re always here to support you moving forward!

- Loop Team

August 15, 2024

Loop Subscriptions offers an intuitive interface that simplifies subscription management for users of all technical levels. Its design enhances workflow efficiency, automating tasks which significantly reduces manual labor and errors.

The migration process to Loop is seamless, supported by a dedicated team.

With Loop, you're not just getting an app; you're gaining a team who are responsive and ever-helpful. They treat your product with professionalism ensuring that no problem goes unresolved. My customer success manager Parth M is dedicated to helping us through each situation.

The Adventure Challenge
United States
4 months using the app
Loop Solutions Inc replied August 20, 2024

Thank you for your kind words, Team The Adventure Challenge! We’re thrilled our intuitive interface and dedicated team have made a positive impact on your subscription management. It’s great to hear that the migration was seamless and that our support continues to meet your needs. We’re here for you! :)

Edited May 12, 2025

Great onboarding experience, supported the whole way plus have a Slack channel for help with anything. Simranjeet has been amazing.

Was on recharge before and it sucked. This is cheaper and better.

Peachy Men
United States
2 months using the app
Loop Solutions Inc replied June 12, 2025

So glad onboarding was a great experience—and that Simranjeet made it even better! Delighted to hear you’re finding Loop more reliable and cost-effective than Recharge. Welcome aboard! 🙌

- Team Loop