Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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Loop is great. Integrates with Klaviyo really well, which is key for us. Great for “subscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app.
If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!
Thank you for the kind words & shout-out, Team Sperry Honey :)
Thank you for choosing as your subscription growth partner 💪🚀
Cheers,
Team Loop
A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.
Thank you, Team Drink Better Than Booze! :D
Reviews like this keep us going. Glad to be your Subscription Growth Partner!
Highly recommend for every brand that wants to scale subscriptions, improve LTV and retention. Very helpful team - from discovery calls, through onboarding to continuous support - we have everything we need!
Thank you for the strong recommendation, Team Rumi Cosmetiques! We're thrilled to hear our team has been very helpful and responsive. Do give us a shout if you need any assistance! :)
Loop is awesome! Manan for the win!
Love the energy—thank you! We’re so glad you’re enjoying Loop, and Manan is definitely celebrating that shoutout! 🎉
- Loop team
Very positive experience with the whole team. Very convenient and constantly being optimized, close support and a lot of options to increase subscription revenue and retention while decreasing the churn rate. I also like the option to include a bundle builder, would definetly recommend!
How lovely! We’re overwhelmed to hear that you’ve had such a positive experience with the team and that the features, including the bundle builder, are helping boost your subscription revenue and retention. Your recommendation means a lot to us!
- Loop team
We had an excellent migration experience! We're so glad we made the switch from Yotpo to Loop—it was absolutely the right decision.
While we considered Recharge, there’s really no comparison when it comes to the incredible support we received from the Loop team. From start to finish, the process was smooth, personalized, and stress-free.
The UX design is fantastic, and their customer support is truly top-notch. Special shoutout to Adi, who was incredibly helpful throughout the migration process.
We highly recommend Loop to anyone looking for a better, more supportive subscription platform!
Wow—thank you for the amazing feedback! We're so glad the migration from Yotpo went smoothly and that Adi and the team delivered a top-notch experience. We’re here for you, always! 💙
- Team Loop
They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.
Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!
Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)
We looked for a long time at almost every subscription solution that exists. I read horror story reviews on pretty much all the platforms of something getting screwed up after install and causing checkout issues, website issues, etc. We settled on Recharge but looked further into Loop the day we were going to sign up. I'm glad we did.
It's super easy to use and it just works. Not nearly as costly as Recharge for many of the same features. The support is fantastic. They really go the extra mile to take care of you. There's a reason their reviews are so great. Thanks Loop team!
Thank you for taking the time to share your experience, Team BioSource Nutra! We're delighted that you chose Loop and found it to be the right fit for your needs. It’s great to hear that you found our platform easy to use and cost-effective compared to other solutions. We truly appreciate your kind words and look forward to continuing to support you :)
We’ve recently started using Loop, but so far it’s been smooth sailing!
1. There's a ton of inbuilt flexibility for subscription mechanics and automated flows.
2. Backend support from the Loop team has been fantastic
3. Can't stress this enough but value proposition is superb compared to other subscription app alternatives in the market
We’re so glad Loop is hitting the mark for you—from flexibility to support to value. Thanks for choosing us, and we’re excited for what’s ahead! 🙏
- Team Loop