Loop Subscriptions App

We have had an excellent experience with Loop Subscriptions! They made the transition of our subscription payments from Stripe seamless and hassle-free, even with our unique setup as a headless Shopify store. Loop was incredibly accommodating to our specific needs, completing a few development change requests promptly and efficiently. Moreover, their support team deserves special recognition for being consistently helpful and responsive. Thank you Team Loop!

I migrated to from Appstle to Loop due to the increased support, functionality and analytics. We had a few issues during the onboarding and migration but since then i've been really impressed with Loop, particularly the team. It feels like you have a partner in your business that's there to help you grow which is invaluable. Loop has all the features you could need from a great subscription app and the team are always on hand to find solutions! A great experience so far, thank you!

it's been great so far. was even able to do some pretty technical use-case specific stuff that I for sure thought would be impossible. support is great too!

TL;DR: Switched from another subscription provider to Loop. Migration was flawless with 0 revenue impact, onboarding was hands-on, and ongoing support is the best I’ve had with any software vendor.

CONTEXT: We spent ~10 years on another platform. A trusted friend in CRO recommended Loop; after my own due diligence and a call with their team, we switched.

MIGRATION & ONBOARDING

- Dedicated onboarding manager

- Full migration handled for us

- A couple minor hiccups (due to other upgrades on our side), no revenue impact

- Smoothest software migration I’ve experienced

SUPPORT & CUSTOMER SUCCESS (3 months in)

- Regular check-ins with a proactive CSM (Customer Success Manager)

- Private Slack channel for quick help

- Fast, honest answers—if they don’t know, they say so and follow up immediately

COMPARED TO OTHERS

- I’ve had cases with other providers where they their answers were wrong and led to long email back-and-forths.

- With Loop, recommendations have been accurate the first time, which saved us time and frustration.

BOTTOM LINE: I recommend Loop to everyone now. The attention to detail, customer service, and migration experience set a new bar for us.

Working with Sri at Loop has been an outstanding experience. From the very beginning, he has gone above and beyond to make sure our subscription platform was set up correctly and tailored to our needs. Sri is knowledgeable, responsive, and incredibly patient - he never makes us feel rushed and always takes the time to walk us through solutions step by step.

His guidance has been essential to the development of our online platform, and it’s clear he genuinely cares about helping his clients succeed. We’ve come to rely on his expertise and consistency, and it has made a huge difference for our team.

We couldn’t ask for a better representative - thank you, Sri, for all you’ve done and continue to do!

We've used a lot of subscription apps over the years, LOOP are by far the best in the game. Customer support and features are second to none

So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well

The entire Loop Team has exceeded our expectations, from the onboarding/migration team to our Success Manager, Ayush. They have made the process of switching subscription providers as smooth as possible. Since moving over to Loop, they have helped us out with retaining customers and acquiring new subscription customers. Great team, great product. Highly recommend.

Loop has been great to work with and our assigned CSM has been finding solutions for many of our unique use cases. Highly recommend the app.

Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!