Reviews (754)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 26, 2025

We chose Loop for our subscription model after evaluating several options, as it offered the best combination of flexibility, Shopify integration, and a user-friendly experience. Loop stood out because it supported the custom features we needed for the way our product is set up, allowing us to tailor subscriptions to fit our unique model. The cancellation flows have been a game-changer, helping reduce churn with targeted offers, while the customer portal makes it easy for subscribers to manage their plans. The analytics tools also provide valuable insights to optimize performance. Our experience with the Loop team has been excellent—our success manager, Chaitanya, has been proactive in helping us maximize the platform’s capabilities, and the support team has been quick to assist whenever needed. Overall, Loop has helped us refine our subscription model and improve retention, making it an easy recommendation for any brand looking to scale subscriptions on Shopify.

Füm
United States
11 months using the app
Loop Solutions Inc replied June 26, 2025

It’s fantastic to hear that Loop has been the perfect fit for your subscription model! We’re so glad that the flexibility, Shopify integration, and custom features have allowed you to tailor subscriptions to your unique needs. It’s great to know that the cancellation flows, customer portal, and analytics tools have made a real impact on retention and performance. We’re thrilled that Chaitanya and the support team have been proactive and quick to assist. Thank you for the high recommendation, and we’re excited to continue supporting your growth!

- Loop Team

February 24, 2025

Loop is crushing it in the subscription game. They are constantly adding new features and their support is top notch. Do yourself a huge favor and don't make the mistake I did by starting your business with a cheaper subscription app. You will pay for it!

Spark
United States
4 months using the app
Loop Solutions Inc replied June 26, 2025

It’s awesome to hear that Loop is making such a big difference for your business! We’re thrilled to know that our continuous feature updates and exceptional support have met your expectations. Your advice and recommendation mean a lot to us, and we’re excited to keep supporting your growth with Loop!😇

- Loop Team

February 21, 2025

Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around or fixed very quickly.

I could not recommend Loop Subscriptions more highly.

Meridian Grooming
United States
11 months using the app
Loop Solutions Inc replied June 26, 2025

We’re so excited to hear that Loop has been the perfect solution for your Shopify subscriptions! It’s great to know the migration process was smooth and that the intuitive Flows have made it easy for your team to handle complex tasks. Empowering your CS team to make changes themselves is exactly what we aim for! We truly appreciate your high recommendation and are committed to continuing to support your success.

- Loop Team

Edited December 11, 2025

Loop Subscriptions has been an incredible addition to our tech stack, but what truly sets them apart is their exceptional support and Success Team. From the moment we onboarded, their team has been consistently proactive, responsive, and genuinely invested in our growth.

Their support is fast, thorough, and always willing to go the extra mile. Any time we reached out with a question—whether it was technical setup, optimization, or best-practice guidance—the team responded with clear, actionable steps rather than generic replies. They take the time to understand your business model and tailor their advice accordingly.

The Success Team deserves special mention. They helped us build a strategy. They shared insights on improving retention, optimizing subscription flows, increasing conversions, and leveraging features we didn’t even know we needed. Their recommendations directly contributed to smoother operations and measurable increases in recurring revenue.

Beyond just solving problems, they help you grow. It genuinely feels like having a partner rather than just an app provider.

Goliath Labs™
United States
Over 2 years using the app
Loop Solutions Inc replied June 26, 2025

Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.

- Loop Team

February 19, 2025

Loop has been an outstanding partner, consistently delivering top-notch support and innovation. Their team is incredibly personable, detail-oriented and highly responsive, addressing any issues immediately. The platform itself is intuitive, with excellent reporting that continues to evolve. We're especially excited about their gamification feature.

After evaluating multiple subscription platforms, we’re confident that choosing Loop was the best decision we could have made!

Highly recommend!

Kitty Poo Club
United States
7 months using the app
Loop Solutions Inc replied July 5, 2025

It’s fantastic to hear that Loop has been such an outstanding partner for your business! We’re thrilled that our support, platform, and new features like gamification have been able to meet your needs. Your confidence in our platform and high recommendation mean the world to us. We’re excited to continue delivering value and supporting your success!

- Loop Team

Edited February 27, 2025

I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks.

For a business perspective: Manan and the team have been absolutely wonderful and extremely efficient with support. And graciously patient as well with providing well rounded support that empowers us even further. Solid teamwork and always kind.

I appreciate everything!

Blueprint Bryan Johnson
United States
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s fantastic to hear that Blueprint has been such a great tool for both your business and your customers! We’re thrilled that Manan and the team have been able to provide excellent, efficient support, and that you feel empowered by their assistance. We appreciate your feedback on the customer experience and will continue to work on improving that aspect. Thank you for your kind words—we’re always here to support you moving forward!

- Loop Team

February 14, 2025

We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.

The Earthling Co.
United States
4 months using the app
Loop Solutions Inc replied July 5, 2025

Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop!

- Loop Team

Edited February 25, 2025

Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around provided or fixed very quickly.

I could not recommend Loop Subscriptions more highly.

Lumin
United States
9 months using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that you’re enjoying the functionality and flexibility of both the app and our support team! We’re always here to ensure everything works smoothly for you.😊

- Loop Team

February 13, 2025

We’ve been working with LOOP for over six months now, making the leap from another subscription platform. We are extremely happy with the very intuitive subscription platform (both front and back end) and the very attentive and accommodating LOOP representatives.

Switching to LOOP has given our customers a better experience when it comes to managing their product subscription, and this is reflected in the customer feedback and our retention rates. LOOP has a multitude of nifty features to reduce churn and increase AOV and LTV. Would definitely recommend if you’re considering a new subscription platform.

Puori US
United States
10 months using the app
Loop Solutions Inc replied July 5, 2025

Really fantastic to hear that your switch to Loop has been such a positive experience! We’re thrilled that both the platform’s functionality and our team’s support have helped improve customer experience, retention rates, and overall subscription management. Your recommendation means a lot, and we’re excited to continue supporting your success with Loop!

- Loop Team

February 7, 2025

Loop Subscription has been an absolute game-changer!

Their integration team is highly skilled and always ready to help, making the process smooth and stress-free.

The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!

Volyoume
United Kingdom
About 2 months using the app
Loop Solutions Inc replied July 5, 2025

I’m glad to hear that you found our support quick and effective! Your feedback means a lot to us, and we’re always here to ensure your experience with LOOP remains seamless.

- Loop Team