Reviews (593)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.

March 19, 2025

So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone

Wildly Tasty
United Kingdom
About 1 month using the app
Loop Solutions Inc replied June 26, 2025

Thank you for the fantastic feedback! We’re delighted that you’ve had such a positive experience with Loop and that our customer service has been able to assist you promptly. We’re committed to being there whenever you need help, and we’re so grateful for your recommendation!

- Loop Team

September 2, 2025

Definitely the best subscription app on the market right now. Love the team

B&B
United States
3 months using the app
Loop Solutions Inc replied November 27, 2025

Thank you so much! We’re honored to be your go-to subscription app, and the team truly appreciates the love!

- Loop team

July 21, 2025

We've been using LOOP for over a year, and the experience has been excellent. The app keeps getting better, and the team is incredibly responsive and helpful.

We've tested several other solutions before, and LOOP stands out as best-in-class in terms of service—plus, the pricing is very competitive.

Highly recommended.

Evive USA
Canada
12 months using the app
Loop Solutions Inc replied September 11, 2025

Thank you so much for the fantastic review! We’re thrilled to have been part of your journey for over a year and are excited to keep improving your experience. Your recommendation means the world to us! 🙌

- Loop team

June 17, 2024

We've received outstanding feedback from partners and collaborators about Loop. The primary technical benefit we've quickly noticed is the impressive load time—unlike other apps, the Loop widget loads almost instantly on a product page. Additionally, Loop offers an extensive range of features, including customizable cancellation flows and advanced options for creating upsells through its comprehensive management portal.

One of the most remarkable experiences has been working with the Loop team. Their dedication and expertise shine through, making the implementation of new strategies smooth and efficient. The feedback loop with their technical team is quick and seamless.

We highly recommend Loop for its thorough, smart, and efficient software. The genuine partnership and unwavering support from the Loop team have significantly enhanced our experience, making it an invaluable asset to our operations.

Aseir Custom
United States
About 1 month using the app
Loop Solutions Inc replied June 19, 2024

Thank you for the amazing review, Team Aseir Custom! We're delighted that our product, with its extensive features and customizable options, has exceeded your expectations. We are pleased to know that you've had a really positive experience with our team's dedication and expertise. We appreciate your recommendation and are committed to continuing to support your success! :)

October 29, 2024

We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.

Coffee Beans Delivered
Australia
About 1 month using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Coffee Beans Delivered!

We're so happy you’re already seeing those subscription numbers climb :D

June 18, 2024

I had a very unique vision of what I wanted to do and the Loop team was so helpful in making it happen! My new bundle subscription page/setup is exactly what I envisioned! Thank you so much! I highly recommend this app. :)

Jessica Autumn
United States
About 1 month using the app
Loop Solutions Inc replied June 20, 2024

Thank you for your kind words, Team Jessica Autumn! We're thrilled to hear that our team could bring your vision to life! Your recommendation means a lot to us! :)

August 1, 2024

The Loop team is amazing to deal with! We looked at a lot of different options for our first subscription app and ultimately landed on Loop because it felt like a great starting point, especially considering the app is free until you have 40 subscriptions. It was a little challenging getting the widget "on brand" so we reached out to their CS. Adarsh worked with us for a few weeks going as far as modifying the liquid code to make sure the app fit our site perfectly. Long story short, they have a great app and an even better team. Would highly recommend Loop to anyone!

Poco Bero
United States
About 1 month using the app
Loop Solutions Inc replied August 2, 2024

Thank you for your fantastic review, Team Poco Bero! Our team is committed to ensuring a seamless experience. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help! :)

May 12, 2024

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Fulfyld Day
United States
30 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you so much for your amazing review, Fulfyld Day! We're thrilled to hear that you're enjoying our subscription service and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. :)

June 5, 2024

Loop is BY FAR the best subscription app on the market. The most robust, customizable and user friendly that I've seen. Also their support is phenomenal. They literally got back to me within 10 seconds of messaging them on their live chat. Manan was great.

We just migrated from Recharge and the process was super smooth and pain free, and they handled pretty much everything. It was done within 1-2 days. Their staff was very responsive and throughout it all and they held our hand every step of the way, making sure all our questions were answered. Can't recommend them enough.

worksSOwell
United States
26 days using the app
Loop Solutions Inc replied June 7, 2024

Thank you for your amazing review, Team workSOwell! We're thrilled to hear about your smooth migration and your positive experience with our support team. We're here to ensure your success every step of the way! :)

August 5, 2025

have tried other subscription apps and support was not helpful at all, gave loop a try and Sam has been absolutely amazing. The customer service is on point, and the amount of options available/features is amazing. Will stick to this app :)

MyNutra
Japan
About 3 hours using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the wonderful feedback! We’re so glad to hear that Sam and our support team have been able to assist you and that you’re enjoying the features Loop offers. We’re excited to have you with us and look forward to supporting your continued success!

- Loop team