Reviews (640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its seamless subscription management, boosting revenue and retention. It's scalable, adaptable, and offers customizable features like flexible subscription options and detailed analytics. The app integrates smoothly, providing a superior user experience and handling large-scale operations efficiently. Onboarding and migration are smooth, and customer support is exceptional, with a responsive team that resolves issues promptly, enhancing merchant success.
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Loop Subscription has been an absolute game-changer!
Their integration team is highly skilled and always ready to help, making the process smooth and stress-free.
The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!
I’m glad to hear that you found our support quick and effective! Your feedback means a lot to us, and we’re always here to ensure your experience with LOOP remains seamless.
- Loop Team
I had a great experience with Loop customer service. Ishika was extremely helpful, friendly, and quick to resolve my concerns. She made the whole process smooth and stress-free. I truly appreciate her efficiency and support—thank you for the excellent service!
Thank you for the lovely feedback! We’re so glad Ishika made your experience smooth and stress-free—she’ll be thrilled to hear this! Always here to help whenever you need us.
- Loop team
I give this app 5 stars simply for the fact their support is really great. They step in and help with any issues that come up and are super helpful. I also think their product is good, but they are very helpful as a team.
Thanks a ton for the 5 stars! We’re so glad our team’s support has made a strong impression—we’re always here to help and thrilled you’re enjoying the product too!
- Loop team
Loop is great! Quick, hands-on onboarding -- advanced technology and already seeing a large increase in our daily subscriptions!
It’s fantastic to hear that the onboarding process was quick and hands-on, and even better that you’re already seeing an increase in your daily subscriptions! We’re excited to be a part of your growth and will continue to support you with advanced technology and excellent service.☺️
- Loop Team
Very flexible and robust product.
The team is very responsive and proactive to help you grow your business.
Happy to recommend further.
Thank you for the kind words! We’re glad Loop’s flexibility and support have been valuable—we truly appreciate the recommendation!
- Loop team
So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone
Thank you for the fantastic feedback! We’re delighted that you’ve had such a positive experience with Loop and that our customer service has been able to assist you promptly. We’re committed to being there whenever you need help, and we’re so grateful for your recommendation!
- Loop Team
The app itself is great, functionality is perfect and reporting is great. And then they have superstar support. Possibly the best and most attentive support I've ever received from an app. The team have been so incredibly helpful and speedy with everything from set-up to customisation and integration. Can highly recommend!
We’re blown away by your feedback—thank you! It’s amazing to hear Loop is delivering on both functionality and support. Our team works hard to be attentive and quick, so it means a lot to see that recognized. 🙌
- Team Loop
Excellent customer service, very responsive and finding the app covers all the features needed.
Thank you for the kind words! We’re glad the app is meeting all your needs and that our team has been quick to support—always here for you!
- Loop team
We had an excellent migration experience! We're so glad we made the switch from Yotpo to Loop—it was absolutely the right decision.
While we considered Recharge, there’s really no comparison when it comes to the incredible support we received from the Loop team. From start to finish, the process was smooth, personalized, and stress-free.
The UX design is fantastic, and their customer support is truly top-notch. Special shoutout to Adi, who was incredibly helpful throughout the migration process.
We highly recommend Loop to anyone looking for a better, more supportive subscription platform!
Wow—thank you for the amazing feedback! We're so glad the migration from Yotpo went smoothly and that Adi and the team delivered a top-notch experience. We’re here for you, always! 💙
- Team Loop
We have rapidly growing B2B categories and needed a way to encourage subscriptions amongst our customers, who are mostly business owners. Moving over to Loop was the best decision I have made in a long time. The platform is robust, beautiful, and flexible, and the migration process of existing subscriptions was smooth. Also, the available out-of-box integrations for loyalty programs are also more than sufficient. The support team is very attentive and supportive. Shoutout to Shivam for a spectacular onboarding and a wonderful integration process.
Thank you so much for your thoughtful and detailed review! We’re absolutely delighted to hear that Loop has been such a great fit for your growing B2B categories. It’s fantastic that the migration and integrations went smoothly, and we’re so glad to know our support team, especially Shivam, made the experience even better. We’re committed to helping your business thrive and are always here to assist you as you continue to grow!
- Team Loop
