Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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We recently onboarded with Loop Subscriptions, and the process was impressively smooth from start to finish. The onboarding team was knowledgeable, responsive, and really took the time to understand our business needs. They guided us through every step, from initial setup to customizing our subscription flow, and made sure we were set up for long-term success.
The documentation provided was clear, and when we had questions, the team was quick to clarify and offer practical solutions. What stood out the most was how proactive and collaborative they were, making what could have been a complex transition feel seamless.
Loop's onboarding process is thorough, hands-on, and genuinely merchant-focused. It’s clear they’re invested in helping brands succeed from day one.
Thank you for the thoughtful feedback! We’re thrilled to hear the onboarding process felt seamless and collaborative—that’s exactly what we aim for. Our team is deeply committed to setting every brand up for long-term success, and it’s great to know that came through. Excited to be part of your journey! 🙌
– Team Loop
Loop has been an incredible asset to our company, and working with Parth has been an absolute pleasure. He has been incredibly supportive, truly invested in our success, and continuously helps us optimize our subscription model for retention and loyalty programs.
Loop’s platform provides invaluable insights into how our customers manage their subscriptions over time, allowing us to make data-driven decisions that improve engagement and long-term loyalty. Plus, they are always evolving—constantly rolling out new retention and reporting features that help us stay ahead.
If you're looking for a dynamic, forward-thinking partner to enhance customer retention, Loop is the way to go. Highly recommend.
Fantastic!
So happy that Loop has made such a positive impact on your business! We’re thrilled that Parth has been able to provide the support and guidance you need for optimizing your subscription model. The data-driven insights and continuous improvements are core to helping you stay ahead, and we’re so grateful for your recommendation. We’re excited to continue supporting your growth and success!
- Loop Team
The app itself is great, functionality is perfect and reporting is great. And then they have superstar support. Possibly the best and most attentive support I've ever received from an app. The team have been so incredibly helpful and speedy with everything from set-up to customisation and integration. Can highly recommend!
We’re blown away by your feedback—thank you! It’s amazing to hear Loop is delivering on both functionality and support. Our team works hard to be attentive and quick, so it means a lot to see that recognized. 🙌
- Team Loop
Amazing value for the money. Versatile software with exceptional onboarding and support. We came to Loop to help us grow our subscription program, and based on early results it's looking like we're going to see substantial growth. 5/5 stars.
We’re so excited to hear about the early growth—and that Loop is adding value from day one! Thanks for trusting us to power your subscription journey. 🚀
- Team Loop
Migration from yotpo was really seamless, even though we had quite a number of customisations we needed, and the team were very responsive. So far the apps been performing well, no complaints from customers or our customer care team.
Thanks for the great feedback! We’re glad the migration from Yotpo was smooth and that Loop could handle your custom needs without a hitch. It’s awesome to hear things are running well for both your team and your customers. We’re here to keep it that way! 🚀
- Team Loop
Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.
Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)
This app has made managing subscription orders so easy and stress-free.
The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!
Thank you, Team goPure Beauty!
We’re doing a little happy dance knowing Loop has made managing subscriptions a breeze for you 💃
Loop Subscription has been an absolute game-changer!
Their integration team is highly skilled and always ready to help, making the process smooth and stress-free.
The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!
I’m glad to hear that you found our support quick and effective! Your feedback means a lot to us, and we’re always here to ensure your experience with LOOP remains seamless.
- Loop Team
Loop is great! Quick, hands-on onboarding -- advanced technology and already seeing a large increase in our daily subscriptions!
It’s fantastic to hear that the onboarding process was quick and hands-on, and even better that you’re already seeing an increase in your daily subscriptions! We’re excited to be a part of your growth and will continue to support you with advanced technology and excellent service.☺️
- Loop Team
We have rapidly growing B2B categories and needed a way to encourage subscriptions amongst our customers, who are mostly business owners. Moving over to Loop was the best decision I have made in a long time. The platform is robust, beautiful, and flexible, and the migration process of existing subscriptions was smooth. Also, the available out-of-box integrations for loyalty programs are also more than sufficient. The support team is very attentive and supportive. Shoutout to Shivam for a spectacular onboarding and a wonderful integration process.
Thank you so much for your thoughtful and detailed review! We’re absolutely delighted to hear that Loop has been such a great fit for your growing B2B categories. It’s fantastic that the migration and integrations went smoothly, and we’re so glad to know our support team, especially Shivam, made the experience even better. We’re committed to helping your business thrive and are always here to assist you as you continue to grow!
- Team Loop