Reviews (376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
Refine
-
By rating
Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop
Thank you for this amazing review! Honestly made our day 😊
Super excited to work with you all
More subscriptions power to you in 2023 🚀
Cheers,
Abel and Team Loop
We moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.
Thank you for the kind words, Team Skipper's Pet Products! 😊
We are so happy that you chose us as your subscriptions parter for long-term growth 🚀
Can't wait to work on some amazing retention campaigns and subscription growth ideas 💪
Thank you for the reduced churn rate acknowledgment :)
Cheers,
Nihal and Team Loop
Really love this app! The support is amazing - the team are always available to chat through slack or a video call if I get really stuck. It's just so easy to use and we've increased our customer retention rate plus number of subscriptions. It also looks great and is a much better experience for our customers. It's more expensive that Bold, but so worth it.
Thank you for the kind words, Team MyOva :)
We are very happy that you chose us as your subscriptions growth partner this year (the results are already being seen 😇)
Our goal is to provide the best subscriber experience for all our merchants.
We believe investment in the right subscriptions app will pay dividends in the long-term.
Always here for your support.
Cheers,
Team Loop
After researching many membership subscription apps in the Shopify app store we decided to go with Loop. App configurability and buying membership subscriptions through Shopify checkout were key features that we were looking for. Loop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests and they know their business well. Would definitely recommend the app to any membership e-com out there.
Thank you for the kind words! Reviews like these make our day!
Thanks,
Team Loop
Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.
Hi there,
We are happy that you were satisfied with our support- Our utmost priority. We also look forward to assisting you with any kind of query.
Thanks,
Team Loop
This app was easy to install and aligned with our young company's subscription needs. Piyush and his team were also quick to answer any questions and help solve any issues. I wish every app came with such great customer service!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!
Thank you for this amazing review, Team Sono Wipes!
More subscriptions power to you 🚀💪 .
More than 200 migrations done now. So we have perfected the art of migration :D
Thanks,
Team Loop
Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.
Thank you for your kind words, Team Evereden 😊.
We love working with you!
Thank you for choosing us as your subscriptions growth partner 😇
Together, we are going to reach new heights in your subscription business🚀
Cheers,
Team Loop
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
Great App and great Support. Thank you Atul and Tandra for your amazing help.
Best regards
Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇
Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :)
Cheers,
Atul, Tandra and Team Loop