Reviews (697)
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The app is great to be able to support and manage your subscriptions. You can add personalisation as you need and want it. Above all, the team is what I am most happy about. They respond really quickly and help you with anything you need. Would recommend
We’re thrilled to hear that you’re enjoying the app and the personalization features! It’s fantastic to know that our team has been able to assist you quickly and effectively. Your recommendation means a lot, and we’re always here to support you whenever you need us!
- Loop Team
Prompt and efficient service when raising an enquiry and answered my questions giving me the result I wanted.
The subscription disappeared from the customer side of my website but this issue was promptly resolved.
The app has been working well on my website.
Thank you for your feedback! We’re so glad to hear that we could resolve the issue quickly and get everything working smoothly for you. We’re always here to help whenever you need us! 😊
- Loop team
Loop is an amazing platform for subscription, it solves a lot of operational challenges and offers a lot of effective features for retention. After implementing those native features, our website saw amazing growth in subscription revenue. Their support and CSM team is super attentive and dedicated, which is a huge plus as well.
Thanks so much! We're thrilled Loop’s features are driving real retention and revenue growth. Our CSM and support teams are always in your corner! 💪
- Team Loop
I can't recommend the Loop subscriptions team enough. We have monthly calls to go through improvements we can implement, listen to our ideas, and implement changes that benefit our business. They also respond in a timely manner to any queries via Slack. I would recommend them to anyone looking for a subscription plug-in on Shopify. They are also priced far more competitively than Apps like Recharge.
Thank you for your kind words, Team The Meat Club! We're thrilled to hear that you are loving the Loop experience. :) We appreciate your recommendation and are here to assist anytime. Onwards and upwards!
Loving Loop! This is the best app we've worked with so far and having used ReCharge and Smartrr, Loop exceeds their capabilities and gives both us (the business) and our customers more autonomy with better UX.
The true 5-stars belongs to the onboarding team. Aadi and his team are quick to answer questions and are even quicker with solutions.
Highly recommend!
We’re so happy to hear Loop’s exceeded your expectations! Huge shoutout to Aadi and the team for making onboarding seamless—thank you for the glowing recommendation!
- Loop team
Loop has taken our business to new heights. It's easy to configure and any design issues we had were promptly handled by Loop support.
Worth...every...penny!
It’s fantastic to hear that Loop has contributed to your business growth! We’re glad the platform was easy to configure and that our support team quickly resolved any design issues. Your feedback means so much to us, and we’re excited to continue being a part of your journey!
- Loop Team
Working with LOOP has been such a fantastic experience. It was a breeze to onboard to LOOP from Recharge. Their support team is very communicative and helpful. They actually care and want to help you, which is rare nowadays for small brands! LOOP's features are a step ahead of the rest for sure. Looking forward to working with them long-term!
Thank you for your kind words, Team Lume! We're thrilled to hear about your positive experience with Loop and our support team. We're committed to helping brands like yours succeed and look forward to a long-term partnership! :)
Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!
We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.
Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop!
- Loop Team
Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.
Loop has truly made a difference for you, and we’re so happy to hear it! We’re pumped that our support team went above and beyond. Your recommendation means the world to us, and we’re here to keep helping you succeed!” 🙌🚀
- Loop team
