Reviews (756)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 12, 2024

A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.

Drink Better Than Booze
United States
3 months using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Drink Better Than Booze! :D

Reviews like this keep us going. Glad to be your Subscription Growth Partner!

November 1, 2024

Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!

Nyum Nutrition
United States
5 months using the app
Loop Solutions Inc replied November 7, 2024

Thank you for the review, Team Nyum Nutrition!

Hearing that your customers find subscriptions so easy is music to our ears :)

October 30, 2024

Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.

My Store
United States
About 2 hours using the app
October 29, 2024

We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.

Coffee Beans Delivered
Australia
About 1 month using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Coffee Beans Delivered!

We're so happy you’re already seeing those subscription numbers climb :D

October 11, 2024

Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!

Magic Scoop
Canada
8 months using the app
Loop Solutions Inc replied October 16, 2024

Hey! Thank you for the review, Team Magic Scoop

This made Shivam's day :)

October 6, 2024

I've been really impressed with Loop Subscriptions! Their support team has been incredibly helpful, even through live chat on the free plan. As a startup, the free plan was comprehensive enough to get us off the ground with launching new subscription plans. It also integrated seamlessly with both Rebuy and PageFly, making the setup process smooth and efficient. Highly recommended for anyone looking to kickstart their subscription services!

Jolicare MY
Malaysia
About 1 month using the app
Loop Solutions Inc replied October 8, 2024

Thanks a lot for the kind words, Team Jolicare MY! We’re thrilled that our app helped launch your subscription services. It's great to hear our support team was able to assist you. We're here to ensure your ongoing success as your startup grows with Loop! :)

September 27, 2024

They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.

Magic T
New Zealand
3 months using the app
September 5, 2024

We recently migrated to Loop and are very happy with the experience so far. Our conversation rate is up and our subscriber opt-in is also up. The team have been helpful with the migration and solving any teething issues that we had. Thanks, Loop team! We're looking forward to growing with you further.
Many thanks
Graeme

The Calzone Kitchen
United Kingdom
4 months using the app
Loop Solutions Inc replied September 9, 2024

Thanks for the 5-star review, Graeme! We're thrilled to hear about your positive experience with Loop and the improvements you're seeing. Our team is here to support your growth - onwards and upwards together!

September 3, 2024

Loop Subscriptions has been a fantastic addition to our store. It's incredibly easy to set up, even on the free plan. The support has been amazing, especially Adarsh, who was super helpful throughout the process. He went above and beyond to ensure everything ran smoothly. Highly recommend this app for anyone looking for a simple and effective subscription solution!

Jolicare SG
Singapore
About 1 month using the app
Loop Solutions Inc replied September 6, 2024

Thank you for your kind words, Team Jolicare SG! We’re thrilled our subscription solution has been a great fit for your store, and that our team was able to assist. We truly appreciate your recommendation! :)

August 28, 2024

Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!

Pluto
United States
3 months using the app
Loop Solutions Inc replied August 30, 2024

Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)