Reviews (593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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Parvesh and team have been EXTREMELY helpful in getting things set up. We had a few questions about the Loop software itself and one larger issue with implementing the widget on our site. On all occasions, Loop was ready to jump in and get all problems solved within 24 hours.
Thank you so much for your kind words and feedback, Team Guise! We're thrilled to hear that our team was able to assist you promptly and effectively. We're glad we could resolve your questions and concerns quickly. If you have any further needs or inquiries, please don't hesitate to reach out—we're always here to help! :)
Battled to navigate setup a little, but Loop Support was very helpful and sorted out the issue quickly
The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.
We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way!
- Loop Team
Legendary service. Legendary app. Absolute BEST in the game. Thank you team!
Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you!
- Loop team
Really easy to use, customer support is very helpful - I especially like how they allow you to use their app until your growth supports upgrading. Would recommend.
Appreciate your kind words! We’re glad to hear you find the app easy to use and appreciate our support. We’re committed to growing with you and are always here to help. Thanks for recommending us!
- Loop Team
I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.
Thanks a lot for your 5 star review, Team The Scotch Malt Whisky Society. Glad to hear you had a great experience with the support team and enjoyed the app's user-friendly design! Thank you for sharing your feedback. :)
The LOOP team provided an exceptionally prompt and effective response. Their solution addressed my issue completely, and the process was seamless.
Thank you for your kind words! We’re so glad to hear that our team could resolve your issue quickly and effectively. Your satisfaction is our priority, and we’re always here to ensure a seamless experience for you.
- Team Loop
Great app, user friendly and always someone there to help! It's been a pleasure working with their customer service team.
Thank you for the kind words and shout-out, Team Odeliya Probeauty :)
We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇
Cheers🥂
Team Loop
Great customer service. Very fast to reply and fix any issues that may arise from integration with bespoke themes, including amending the code.
Thank you for your review, Team Park Life! Awesome to hear that our customer service has been on point. Here’s to smooth sailing ahead!
Cheers,
Team Loop
Does just what it needs to do, glitch-free.
Always responsive, friendly and helpful customer service.
It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏
- Team Loop