Reviews (758)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 8, 2024

We have been using Loop Subscriptions since the beginning of this year, and it has greatly simplified managing subscriptions for our veterinary practice. The interface is user-friendly, and the setup process was straightforward. Our Customer Success Manager, Nihal Baldwa, has been responsive and helpful whenever we had questions or needed any support. Overall, Loop Subscriptions has been a reliable solution for recurring payments and client management. I highly recommend it to any business looking to streamline their subscription services.

Banfield México UNAM
Mexico
9 months using the app
Loop Solutions Inc replied July 10, 2024

Thank you for your positive feedback, Team Banfield México UNAM! We're glad we have simplified your subscriptions management process. Our support team is always here to help you. We really appreciate your recommendation! :)

June 30, 2024

We successfully migrated to Loop in Q4 2023, and the process was exceptionally easy and seamless. Since then, we have experienced accelerated growth in our subscriber base and a significant reduction in churn rate.

The native cancellation flows, reasons, and offers provided by Loop have been instrumental in addressing churn effectively.

The entire team, from the CEO/founder to customer support, has been highly responsive and supportive.

A special shoutout to Parth for his strategic advice and assistance in enhancing our functionality!

NutriPaw
United Kingdom
8 months using the app
Loop Solutions Inc replied July 1, 2024

Thank you for your kind words, Team NutriPaw! We're thrilled to hear about your seamless migration and growth. Our team is dedicated to your success. We look forward to continuing to support you in reducing churn and growing your subscriber base. Onwards and upwards!

June 19, 2024

Loop customer service is absolutely top-notch. We were using another Loop competitor since we migrated to Shopify and there is no comparison here. From day 1, Loop has provided 'white glove' service to us. They helped with migration, navigated complex workflows, and helped us to do extensive testing to make sure our customers were getting the best experience. They even took the time to understand our business model and made suggestions on ways to help reduce churn and improve retention. I can't recommend this company enough.

Reactive Training Systems
United States
8 months using the app
Loop Solutions Inc replied June 21, 2024

Thank you for the fantastic review, Team Reactive Training Systems! We're thrilled that our support and service have been helpful and that our efforts to understand your business model and suggest ways to reduce churn and improve retention have been beneficial. Onwards and upwards together! :)

June 18, 2024

We have had a great experience migrating from Bold subscriptions to Loop Subscription. The transition was seamless, and Nihal has been instrumental in making our experience great. He always goes above and beyond to solve our issues, and if something does not exist yet, he goes out of his way to implement a new segment to continuously improve our experience!

Curls Monthly
United States
11 months using the app
Loop Solutions Inc replied June 20, 2024

Thank you for your feedback, Team Curls Monthly! We're glad the migration to Loop Subscription was seamless and that Nihal has been instrumental in enhancing your experience. We appreciate your recognition of his dedication and efforts to continuously improve our service! :)

June 17, 2024

We've received outstanding feedback from partners and collaborators about Loop. The primary technical benefit we've quickly noticed is the impressive load time—unlike other apps, the Loop widget loads almost instantly on a product page. Additionally, Loop offers an extensive range of features, including customizable cancellation flows and advanced options for creating upsells through its comprehensive management portal.

One of the most remarkable experiences has been working with the Loop team. Their dedication and expertise shine through, making the implementation of new strategies smooth and efficient. The feedback loop with their technical team is quick and seamless.

We highly recommend Loop for its thorough, smart, and efficient software. The genuine partnership and unwavering support from the Loop team have significantly enhanced our experience, making it an invaluable asset to our operations.

Aseir Custom
United States
About 1 month using the app
Loop Solutions Inc replied June 19, 2024

Thank you for the amazing review, Team Aseir Custom! We're delighted that our product, with its extensive features and customizable options, has exceeded your expectations. We are pleased to know that you've had a really positive experience with our team's dedication and expertise. We appreciate your recommendation and are committed to continuing to support your success! :)

June 17, 2024

This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.

Reptile Centre
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied June 19, 2024

Thank you for your feedback, Team Reptile Centre! We're glad our app and support team have been instrumental in your growth. We're committed to continuously supporting your business - do give us a shout if you need any help :)

June 10, 2024

Loop stands out as the top subscription app in our experience. Before discovering Loop, our company navigated through various other subscription platforms. Loop's features are notably more advanced, and their team provides exceptional support, collaborating closely with us to develop effective strategies. Loop is an excellent and user friendly app too. Transitioning to Loop was smooth, unlike our experiences with other major apps. I highly recommend Loop to anyone with a subscription-based model.

Infinite Age
United States
7 months using the app
Loop Solutions Inc replied June 12, 2024

Thank you for your amazing review, Team Infinite Age! We're thrilled that Loop stands out for you. Your feedback on our app and support means a lot. We're here anytime you need us! :)

June 7, 2024

It's been a great experience working with Loop Subscriptions.

We were growing fast and struggled to have the right data with our old provider. That instantly changed with Loop.

We were able to gauge exactly where our subscription program needed to improve, and the team at Loop helped us do exactly that.

I highly recommend Loop.

Organics Ocean
United States
4 months using the app
Loop Solutions Inc replied June 10, 2024

Thank you for your kind words, Team Organics Ocean! We're thrilled to hear about your positive experience. Your recommendation means a lot to us. :)

June 5, 2024

Loop has proven to be an amazing partner for our subscription program, establishing an effective 2-way communication path where our feedback and requests are actually heard and implemented on their end, and they share valuable insights for us to constantly improve our subscription metrics. They're certainly not just "another Shopify App", but an extension of our team

Eden Boost
Singapore
8 months using the app
Loop Solutions Inc replied June 6, 2024

Thank you for the fantastic feedback, Team Eden Boost! We're delighted to be a valuable partner and extension of your team. Your insights help us improve, and we're committed to supporting your subscription success. :)

June 5, 2024

I can't recommend the Loop subscriptions team enough. We have monthly calls to go through improvements we can implement, listen to our ideas, and implement changes that benefit our business. They also respond in a timely manner to any queries via Slack. I would recommend them to anyone looking for a subscription plug-in on Shopify. They are also priced far more competitively than Apps like Recharge.

The Meat Club
Singapore
5 months using the app
Loop Solutions Inc replied June 6, 2024

Thank you for your kind words, Team The Meat Club! We're thrilled to hear that you are loving the Loop experience. :) We appreciate your recommendation and are here to assist anytime. Onwards and upwards!