Reviews (370)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, noting its effective management tools like self-service portals and smart payment recovery that boost customer retention and revenue. The app's seamless integration with tools like Rebuy and PageFly, along with support for complex subscription models, is also highlighted. Merchants appreciate the 24/7 customer support for its responsiveness and expertise, and they value the smooth migration process from other platforms like Recharge.

September 6, 2022

Loop is perfect for what we need for all of our subscription boxes. The support team have been amazing, and have gone above and beyond helping us to migrate over from another subscription provider. We have tried 2 other subscription apps and Loop is head and shoulders above the rest in terms of support and functionality.
I would 100% recommend!

Little Fawn Box
United Kingdom
4 months using the app
Loop Solutions Inc replied September 7, 2022

Thank you team Little Fawn Box! This review made our day!

Thanks,
Team Loop

December 24, 2022

Best subscriptions app in the game!

Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.

CampusProtein.com
United States
4 months using the app
Loop Solutions Inc replied December 25, 2022

This made our Christmas eve! Thank you Team CampusProtein!

More growth to you 🚀💪

January 12, 2023

There are nothing but great things to say about Loop. The customer service is by far the best and you really do get white-glove treatment. The migration process was seemless and we were able to bring our vision to life with Loops custom components. Thank you Loop and we look forward to seeing our subscriptions grow.

Utiva USA
Canada
4 months using the app
Loop Solutions Inc replied January 13, 2023

Thanks for this amazing review, Team Utiva! We look forward to the same.
Your subscriptions soaring is our 2023 mission 📈 💪

Thanks,
Abel & Team Loop

April 17, 2023

This app is very easy to use, many subscription details were thought of in advance. Widget and customer portal customization and subscription service management are top notch. However that's not the greatest advantage of this app. Loop team and the way they support you is just amazing. Really happy to pick Loop from the list of subscription apps.

Picky.lt
Lithuania
4 months using the app
Loop Solutions Inc replied April 17, 2023

Thank you for this amazing review, Team Picky.It!
We are super excited that you chose Loop as your subscriptions growth partner.

More subscriptions power to you 🚀
Team Loop

October 18, 2021

For the price, it's amazing. The support is almost instantaneous. I was responded to via their texting support in about a minute

Kita Star
United States
4 months using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

July 21, 2023

Loop was amazing with helping me migrate from a different subscription app! We were considering other apps as well but Sri at Loop helped me know that Loop is the place for me and my business! A big feature I wanted was a Dunning Flow and it comes stock in Loop! THAT IS AMAZING! We are just getting started and the experience and service has been unmatched!

I am very excited to grow my business with Loop and make magic together!

The Mouse Merch Box
United States
4 months using the app
Loop Solutions Inc replied July 23, 2023

Thank you for the kind words, Team Mouse Merch Box 😊
After working with many DTC brands, we figured that brands don't even realise the revenue they lose to failed card payments- That's why we built that feature as an important part of Loop and not as add-on.

We are very excited to work with you 💪
Can't wait to grow your business together 🚀

To more subscription growth,
Sri & Team Loop

January 31, 2022

Great app, easy to install and use. Once I practice more we will be able to take advantage of all the features. Piyu has an excellent customer service. Very happy!

Total Incentives
United States
4 months using the app
Loop Solutions Inc replied July 2, 2022

Thank you for the kind words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

August 7, 2023

I always get amazing support from Atul at Loop and the response is alway timely and accurate. It gives me a huge amount of confidence in the Loop platform because even if I'm faced with a difficult issue I know that excellent support is easily accessed. Thank you Atul and the Loop team!

LOVESKIN
New Zealand
4 months using the app
Loop Solutions Inc replied August 9, 2023

Thanks a ton for the awesome shoutout and the kind words!

Me and rest of the crew are absolutely thrilled to be your go-to support squad. 🚀

We're here to tackle any issue that you face. And we're super excited to know you're feeling super confident in the platform.

We are building Loop for long-term subscriptions growth 🚀

Cheers,
Atul and Team Loop

July 24, 2023

Best hassle free subscription app so far. We were on recharge for quite some time and switched to Loop. It is so much more user friendly and easy to manage. Analytics are great and packed with features we need. We can't wait to see what more features are added. Great onboarding process and awesome team that will support you very quickly. I would say it's miles better than recharge.

Cortez Coffee Roasters
United States
4 months using the app
Loop Solutions Inc replied July 26, 2023

Thank you for such an awesome review and kind words, Team Cortez Coffee! 🌟

We're absolutely thrilled to hear that Loop has been the best hassle-free subscription app for you so far!

Our onboarding process is designed to get you up and running without any hassle, and we're overjoyed that you had a great experience with it. Providing fast and reliable support is one of our top priorities

We're honored to be considered miles better, and we promise to keep exceeding your expectations.

We can't wait for you to see what more we have in store for you! 🚀

Cheers,
Team Loop

February 28, 2023

Excellent customer service and the app works really well! Definitely better than some of the other apps out there for subscriptions and bundles.

Bold Soaps
United States
3 months using the app
Loop Solutions Inc replied March 2, 2023

Thank you Team Bold Soaps!
We are super excited that you chose us as your subscriptions growth partner.

More subscription power to you 🚀

Thanks,
Team Loop