Reviews (594)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.

June 11, 2024

I love loop subscriptions. Their support Is also second to none and are great at helping with any requests I have.

Bare Ayr
United Kingdom
About 1 year using the app
Loop Solutions Inc replied June 13, 2024

Thank you, Team Bare Ayr! We're thrilled you love Loop Subscriptions and our support team. We're always here to help with any requests. :)

February 5, 2025

Great Customer Support. It's always possible to get help and answers to questions quickly. The team is really eager to find the best solution and provides hands-on support

Löwenanteil
Germany
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s wonderful to hear that our customer support team has been so responsive and helpful! We’re committed to finding the best solutions for you, and we’re always here to provide hands-on support whenever needed. Thank you for sharing your experience!

- Loop Team

Edited April 23, 2025

Pretty solid subscription tool! Lots of customization options.

Lazarus Naturals
United States
11 months using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the customization options. We’re always working to make Loop more flexible and powerful to meet your needs. Feel free to reach out if you ever need any assistance!

- Team Loop

Edited August 6, 2025

So far, so great. Everyone on the team has been super helpful, Aayush has been a huge help. All the features you could possibly need to manage subscriptions, and then some.

Melina
United States
About 1 year using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Melina!

Here’s to more subscription success ahead—we’re just as excited as you are! 🚀

February 12, 2025

Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!

houswise
United States
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that you’re happy with LOOP and that our support team has been quick and effective in assisting you! Your recommendation means a lot, and we’re always here to help whenever you need us.

- Loop Team

September 17, 2024

Love my loop app. Easy to use for us and our customers. Anytime there is an issue there is great support!

ALYNE
United States
About 1 year using the app
Loop Solutions Inc replied September 20, 2024

Thanks so much for the 5-star review, Team Alyne! We're thrilled that you love our app. Our support team is always here to help whenever you need! 😊

April 26, 2024

Really happy with Loop and online support. Varun helped me out even when the issue turned out to be nothing to do with Loop - thanks so much

Tiny Gardener
Australia
About 1 year using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your feedback, Team Tiny Gardener! We're thrilled to hear that the support team was able to help you out! Providing exceptional support and ensuring everything runs smoothly is our priority.

We're glad to have you on board!

Cheers,
Team Loop

Edited October 15, 2025

Pragati has been a legend helping me optimise my subscription plans to help reduce churn.

Good For Pets
United Kingdom
About 1 year using the app
Loop Solutions Inc replied November 19, 2024

Thank you, Team Good For Pets!

This made Aastik's day :)

March 28, 2024

We chose Loop to launch our new subscription business and are SO happy with the choice. The software is full featured and powerful, but more importantly the team is very knowledgable about this kind of business and has already saved us from lots of headaches!

Initial configuration is relatively quick and painless, and once things are set up, I feel confident trusting this system to keep our subscriptions running smoothly. Thanks Loop!

GoodSomm
United States
About 1 year using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the amazing feedback, Team GoodSomm! Great to hear Loop has been a game-changer for your subscription biz! Glad it’s running smoothly and keeping things stress-free. Keep those subscriptions rolling and thanks for the feedback! Cheers!

Team Loop

August 17, 2023

Loop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions. Also, they are very reasonably priced. I highly recommend checking out loop...

Chai Brewer and Chai - Chime
United States
12 months using the app
Loop Solutions Inc replied August 21, 2023

Thank you for the kind words, Team Chime :)
We are very happy that you chose us as your subscriptions growth partner 🚀

Always a message away for any support request or any subscriptions growth idea

Thank you for the shout out 😊

Cheers,
Team Loop