Reviews (695)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 29, 2024

We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.

Coffee Beans Delivered
Australia
About 1 month using the app
Loop Solutions Inc replied November 7, 2024

Thank you, Team Coffee Beans Delivered!

We're so happy you’re already seeing those subscription numbers climb :D

May 21, 2025

We’ve recently started using Loop, but so far it’s been smooth sailing!

1. There's a ton of inbuilt flexibility for subscription mechanics and automated flows.

2. Backend support from the Loop team has been fantastic

3. Can't stress this enough but value proposition is superb compared to other subscription app alternatives in the market

Needful
Singapore
About 1 month using the app
Loop Solutions Inc replied June 12, 2025

We’re so glad Loop is hitting the mark for you—from flexibility to support to value. Thanks for choosing us, and we’re excited for what’s ahead! 🙏

- Team Loop

June 18, 2024

I had a very unique vision of what I wanted to do and the Loop team was so helpful in making it happen! My new bundle subscription page/setup is exactly what I envisioned! Thank you so much! I highly recommend this app. :)

Jessica Autumn
United States
About 1 month using the app
Loop Solutions Inc replied June 20, 2024

Thank you for your kind words, Team Jessica Autumn! We're thrilled to hear that our team could bring your vision to life! Your recommendation means a lot to us! :)

August 1, 2024

The Loop team is amazing to deal with! We looked at a lot of different options for our first subscription app and ultimately landed on Loop because it felt like a great starting point, especially considering the app is free until you have 40 subscriptions. It was a little challenging getting the widget "on brand" so we reached out to their CS. Adarsh worked with us for a few weeks going as far as modifying the liquid code to make sure the app fit our site perfectly. Long story short, they have a great app and an even better team. Would highly recommend Loop to anyone!

Poco Bero
United States
About 1 month using the app
Loop Solutions Inc replied August 2, 2024

Thank you for your fantastic review, Team Poco Bero! Our team is committed to ensuring a seamless experience. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help! :)

August 12, 2025

Excellent experience with Loop. We seamlessly migrated our subscribers and we have a lot of features to use to retain our customers. Happy with the change!

Inspiriko
United Kingdom
29 days using the app
Loop Solutions Inc replied September 11, 2025

We’re so glad to hear that your migration went smoothly and that you’re happy with the features Loop offers! Retaining customers is key, and we’re excited to see the positive impact on your business.

- Loop team

May 12, 2024

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Fulfyld Day
United States
30 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you so much for your amazing review, Fulfyld Day! We're thrilled to hear that you're enjoying our subscription service and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. :)

August 28, 2025

Great integration for integrating sub for our brand. Really easy to use out of the box - and great features around widget customization and retention flows. Also, really helpful customer/technical support when I needed it. If you're looking for a subscription app and are looking for great starting place, Loop is the way to go. I've worked with several other sub management apps and even the free ones don't compare to the out of the box feautres you get with Loop.

Blindly
United States
24 days using the app
Loop Solutions Inc replied September 11, 2025

We appreciate the wonderful feedback! We’re thrilled to hear that the integration and features have worked so well for your brand. Your kind words about our support mean a lot – we’re here to keep helping you grow!

- Loop team

May 28, 2025

We recently onboarded with Loop Subscriptions, and the process was impressively smooth from start to finish. The onboarding team was knowledgeable, responsive, and really took the time to understand our business needs. They guided us through every step, from initial setup to customizing our subscription flow, and made sure we were set up for long-term success.

The documentation provided was clear, and when we had questions, the team was quick to clarify and offer practical solutions. What stood out the most was how proactive and collaborative they were, making what could have been a complex transition feel seamless.

Loop's onboarding process is thorough, hands-on, and genuinely merchant-focused. It’s clear they’re invested in helping brands succeed from day one.

Barrett Recovery
United States
28 days using the app
Loop Solutions Inc replied June 12, 2025

Thank you for the thoughtful feedback! We’re thrilled to hear the onboarding process felt seamless and collaborative—that’s exactly what we aim for. Our team is deeply committed to setting every brand up for long-term success, and it’s great to know that came through. Excited to be part of your journey! 🙌

– Team Loop

January 2, 2026

Great customer service. Efficient and always very helpful to resolve any issues.

Shazzy Campbell Art
Australia
20 days using the app
May 28, 2025

Amazing value for the money. Versatile software with exceptional onboarding and support. We came to Loop to help us grow our subscription program, and based on early results it's looking like we're going to see substantial growth. 5/5 stars.

August Uncommon Tea
United States
26 days using the app
Loop Solutions Inc replied June 12, 2025

We’re so excited to hear about the early growth—and that Loop is adding value from day one! Thanks for trusting us to power your subscription journey. 🚀

- Team Loop