Reviews (594)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.

Edited August 12, 2024

Really great app, with supportive customer team who provide timely guidance on any platform issues.

Presto Coffee Roasters
United Kingdom
12 months using the app
Loop Solutions Inc replied November 25, 2023

Thank you for the kind words and shout-out, Team Presto Coffee Roasters :)

6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇

Cheers,
Team Loop

November 24, 2023

This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.

Batch Mead
United States
11 months using the app
Loop Solutions Inc replied November 28, 2023

Thank you for the kind words and shout-out, Team Batch Mead 😇

We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀

Always here to support for any query and doubt 💪

Cheers 🥂
Team Loop

September 15, 2023

Amazing app and customer service. Super happy with it!

Get Into The Limelight
United States
11 months using the app
Loop Solutions Inc replied September 17, 2023

Thank you for the kind words and shout-out, Team Get Into The Limelight 😊

We are so excited that you chose us as your subscriptions growth partner 🚀

Always just a message away :)

Cheers,
Team Loop

March 31, 2023

Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.

SmilePro Worldwide
Australia
11 months using the app
Loop Solutions Inc replied April 3, 2023

Thank you for this amazing review, Team SmilePro!
We are so happy that you decided to chose us as your subscriptions partner :)

Super excited to work with you 🚀

More subscriptions power to you 💪
Team Loop

March 19, 2025

The customer service is very fast and I had many calls with them. They usually reply instantly which is super useful as I am doing the things on last minute ;) Thank you Loop Team

Foocus
France
9 months using the app
Loop Solutions Inc replied June 26, 2025

Thank you for your wonderful feedback! We’re thrilled to hear that our fast response times and quick support have been helpful, especially in those last-minute moments. We’re always here to make things easier for you—don’t hesitate to reach out whenever you need!🙌🏻

- Loop Team

Edited April 18, 2024

Thank you for your help and understanding of our concerns and good communication.

Hirsch Organic
United Kingdom
10 months using the app
Loop Solutions Inc replied December 2, 2023

This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic.

We are going to frame this one in our office 🙂.

February 20, 2024

Great product, outstanding support from the team. 5/5

Beak & Body Care Co.
Czechia
10 months using the app
Loop Solutions Inc replied March 18, 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team.

Cheers,
Team Loop

February 17, 2025

Loop is super solid - their team is responsive and helpful with any issues and can come up with solutions for any problem.

Capabilities of the app are fantastic - no complaints

VitaWild
United States
9 months using the app
Loop Solutions Inc replied July 5, 2025

We’re thrilled to hear that Loop has been solid for your needs! It’s great to know that our team has been responsive and helpful in providing solutions. We’re also glad to hear that the app’s capabilities are meeting your expectations. Thanks for sharing your experience!

- Loop Team

January 11, 2023

Thus far Loop has been very attentive to improvements and changes needed to suit our specific type of subscription. Support is vital to the success of a long term subscription and this team knocks it out of the park.

Catholic Productions
United States
9 months using the app
Loop Solutions Inc replied January 12, 2023

Thank you for this amazing review, Team Catholic Productions!

💯agree that support is vital to the success of long term subscriptions. That's why we are not just another app, but we are your subscriptions growth partner

Thanks,
Team Loop

April 22, 2024

Loop subscription has worked perfectly for helping us setup subscription software seamlessly within our Shopify purchase flow. The customer service team has been elite and the entire onboarding and post go-live help has been better than I could have hoped for. 10/10 recommend without a doubt this team helped us be successful and am thankful because they worked with us like a good partner.

Blue Tees Golf
United States
9 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for your amazing feedback, Team Blue Tees Golf!

We're so glad to hear that Loop has seamlessly integrated into your Shopify flow and our team has been there for you throughout the process. It's great to know we could assist with your success. Thank you for recommending us, and we're thrilled to have you onboard. Let's continue to grow together!

Cheers,
Nihal and Team Loop