Reviews (695)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 14, 2026

Super easy to use. Really helpful customer support team as well. Would recommend!

Gleefull Supplements
United States
8 months using the app
November 18, 2025

Excellent team to work with - a primary reason we returned to Shopify. Best subscription app available for sure!

FlexPro Meals
United States
9 months using the app
Loop Solutions Inc replied November 26, 2025

That means the world to us—thank you! We’re honored to be part of your return to Shopify and excited to keep delivering the best subscription experience possible!

- Loop team

July 25, 2025

Both the LOOP app itself and the customer service team behind the app are WONDERFUL! I feel truly support as a business owner! Thank you, LOOP team.

TOSSIBLES
United States
Almost 4 years using the app
Loop Solutions Inc replied September 11, 2025

Thank you so much for the kind words! We’re thrilled to hear you’re feeling supported — it’s our absolute pleasure to help your business thrive! The Loop team is always here for you! 🙏

- Loop team

August 6, 2025

Loop support was brilliant. The problem was solved in a few minutes, completely hassle-free

Thanks to Saurav ( Tech Support) for his skills and speed.

UMI (Urban Ministries, Inc.)
United States
Almost 4 years using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the fantastic feedback! We’re thrilled to hear that Saurav was able to resolve the issue quickly and hassle-free. We truly appreciate your kind words and are always here to help!

- Loop team

Edited May 29, 2026

Amazing customer service! Neha helped me fix issues with our subscription connection and got it back up and running again. Much appreciation!!

Harp and Fin
Canada
About 4 years using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

October 29, 2025

I had an issue with my subscriptions for my business and the team at Loop handles it quickly and professionally. Terrific customer service!

Bar & Garden
United States
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Really appreciate your kind words! We’re so glad the team could step in and resolve things swiftly—always here to support your business!

- Loop team

Edited February 26, 2025

Great app, user friendly and always someone there to help! It's been a pleasure working with their customer service team.

Odeliya Probeauty
United States
Over 2 years using the app
Loop Solutions Inc replied November 25, 2023

Thank you for the kind words and shout-out, Team Odeliya Probeauty :)

We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇

Cheers🥂
Team Loop

November 21, 2025

Had an amazing experience on the initial setup call with Sparsh. Excited to implement loop more into my business.

Whole Built
Canada
5 months using the app
Loop Solutions Inc replied November 26, 2025

That’s awesome to hear! We’re glad Sparsh made your setup experience a great one—excited to see Loop power more of your business moving forward!

- Loop team

Edited May 5, 2026

Good people. Cool software.

Chad Bites
United States
4 months using the app
September 29, 2025

I give this app 5 stars simply for the fact their support is really great. They step in and help with any issues that come up and are super helpful. I also think their product is good, but they are very helpful as a team.

Green Juju
United States
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thanks a ton for the 5 stars! We’re so glad our team’s support has made a strong impression—we’re always here to help and thrilled you’re enjoying the product too!

- Loop team