Reviews (594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing subscription services on Shopify, praising its user-friendly interface and robust features like product swaps, upsells, and gift options. They credit it for boosting subscription growth and retention, noting its seamless integration and stable performance. The customer support is highlighted as responsive and helpful, aiding in smooth transitions from other services and operational enhancements.
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We've previously been on ReCharge and Prive, and Loop is the best so far! The built-in analytics Loop provides and the out-of-the-box customer UX far exceed other competing platforms, and the economics of Loop work better for our small (but growing) business. Since switching to Loop, we better understand who/why/what around our subscription customers and their behavior. We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily. Loop is easy and makes growing a subscription channel easy!
Thank you for this kind words and this shout out, Team 2Betties :)
Perfect start to the week 💪 🚀
That's what we had in mind when we made the product- Brands are able to get a better understanding of their subscription business and also make subscription management completely self-serve.
Always a message away for your support :)
Cheers,
Team Loop
The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.
Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team.
Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for!
Loop team is always just a message away :) High five right back at you! 🙌
Cheers,
Team Loop
Loop has been great for our subscription needs and the support is even better!
Thrilled to hear that Loop is meeting your subscription needs and that our support team has been able to provide even greater value! We’re always here to assist you whenever needed.🙏
- Loop Team
My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.
Thank you for the kind words, Team Iconic Beauty :)
Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company!
We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone.
If there's anything else you need or any new ideas you want to explore, just reach out—we're just a message away!
Here's to a fantastic growth journey together 💪🚀
Cheers,
Team Loop
Great app, seamless. EXCELLENT customer service.
Thank you so much for your glowing review, Team Nutcase Nuts!
We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟
Team Loop
The Loop Team continue to be fantastic for our business growth and development! Working with Loop to migrate over to Shopify was seamless and they were available at all stages to get us set up for success. The collaboration we have with our Loop account manager Nihal keeps us communicating constantly. They provide support extremely fast as well as offering solutions to increase our subscription retention and growth. Our business is THRIVING with Loop!
Thank you for the kind words, Team Eternapure :) This review made my day.
Very happy to be your partner in subscriptions growth. Always a message away for any doubt or discussing ideas or just talking about DTC in general.
Here's to more growth in the future 🍷 💪 🚀
Best wishes,
Nihal & Team Loop
Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now.
Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue.
Highly recommend.
Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us.
We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you.
Thanks again for choosing Loop! 🌟
Team Loop
Verun and team have been really great helping us set up our shop for success and guiding us as we grow.
Thank you for the kind words, Team Le Deux Champagne Club! We're glad the team could help set you up for success. We're excited to support your growth! :)
The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.
Thanks for the review!
We are super excited to take DLG subscriptions to next-level. We are just getting started :)
GAME ON!
Piyush
Excellent Customer Service!
Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!
Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs!
- Loop Team