Reviews (694)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 29, 2025

I had an issue with a subscription for a customer of ours and Sri was able to correct it with precision and prompt execution. I truly appreciate his help and the Loop App ROCKS!

Dave’s Auto Center
United States
11 months using the app
Loop Solutions Inc replied November 26, 2025

Huge thanks for the awesome feedback! We’re glad Sri could jump in and resolve things quickly—thrilled to have you rocking with Loop!

- Loop team

April 12, 2024

Great customer service. Very fast to reply and fix any issues that may arise from integration with bespoke themes, including amending the code.

Park life.dog
Ireland
Over 2 years using the app
Loop Solutions Inc replied April 29, 2024

Thank you for your review, Team Park Life! Awesome to hear that our customer service has been on point. Here’s to smooth sailing ahead!

Cheers,
Team Loop

October 21, 2025

Pragati did an excellent job at helping me resolve my issue!

Time4Learning
United States
About 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thanks for the shoutout! We’re so glad Pragati was able to help you out quickly—always here when you need us!

- Loop team

September 26, 2025

Excellent customer service, very responsive and finding the app covers all the features needed.

Counter Coffee
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the kind words! We’re glad the app is meeting all your needs and that our team has been quick to support—always here for you!

- Loop team

February 20, 2025

Does just what it needs to do, glitch-free.

Always responsive, friendly and helpful customer service.

Nest
Canada
Over 2 years using the app
Loop Solutions Inc replied July 5, 2025

It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏

- Team Loop

November 19, 2025

Going smoothly - Saksham and the team have been very helpful whenever support is needed.

Vedge Nutrition
United States
5 months using the app
Loop Solutions Inc replied November 26, 2025

Great to hear everything’s going smoothly! Big shoutout to Saksham and the team—we’re always here whenever you need us!

- Loop team

Edited December 12, 2025

An incredible support team who goes above and beyond to help fix issues or help understand the data. Especially Aditya who has been great to work with!

Rise Coffee
United Kingdom
About 2 years using the app
Loop Solutions Inc replied October 20, 2023

Thank you the kind words and shout-out, Team Rise Coffee! 😇

We are very excited and happy that you decided to migrate to Loop 🚀

Can't wait to run some exciting retention and subscription growth campaigns with your team.

Cheers,
Team Loop

April 17, 2025

The LOOP team provided an exceptionally prompt and effective response. Their solution addressed my issue completely, and the process was seamless.

Rocky Mountain Soap
Canada
About 2 years using the app
Loop Solutions Inc replied June 16, 2025

Thank you for your kind words! We’re so glad to hear that our team could resolve your issue quickly and effectively. Your satisfaction is our priority, and we’re always here to ensure a seamless experience for you.

- Team Loop

October 3, 2025

I had a great experience with Loop customer service. Ishika was extremely helpful, friendly, and quick to resolve my concerns. She made the whole process smooth and stress-free. I truly appreciate her efficiency and support—thank you for the excellent service!

Elia Boutique
United Kingdom
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the lovely feedback! We’re so glad Ishika made your experience smooth and stress-free—she’ll be thrilled to hear this! Always here to help whenever you need us.

- Loop team

October 6, 2025

Super helpful team and answering my questions and getting solutions for me immediately. We're in the middle of migrating the day before a new subscription cohort opens up and they got us resolved in like 5 minutes via live chat. Pretty awesome.

Dimitra Milan Art
United States
3 days using the app
Loop Solutions Inc replied November 26, 2025

That’s amazing to hear—thank you! We’re glad the team could jump in quickly and get things sorted just in time for your cohort launch. Always here to support you in the moments that matter!

- Loop team