Reviews (376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management and customer retention features. It offers a self-serve portal, automated deals like "Subscribe and save," and easy migrations from other platforms. The interface is customizable and integrates well with Shopify, enhancing functionality. Features like smart payment recovery and personalized cancellation flows help retain customers. Merchants also praise the exceptional 24/7 support for providing strategic advice and custom solutions.
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Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.
Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀
Feel free to ping us for any new installation :)
Thanks,
Team Loop
Straight-forward subscription app that delivers exactly what you need. Customer Service team (specifically Abel) was very knowledgeable and helpful. We set up a video chat to go through my set up questions and, when realizing my needs were out of Loop's subscription capabilities (I needed an upselling app), he recommended another app that would be a better fit.
Thanks Loop team!
Thanks for this great review, PS Coffee team!
Very happy that you liked our support and glad that I was able to help you out with that upselling app.
Wishing you more growth in 2023!
Thanks,
Abel
Great app and the support have improved since started. They always help to ensure the widgets are in place for every update
Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.
We are super excited that you decided to go with us over other apps 😊
More subscriptions power to you 🚀
Cheers,
Team Loop
Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone.
This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.
Thank you for the kind words and shout-out, Team Dream Recovery!
This review made our week 🚀
We are so happy that you chose us as your subscriptions growth partner 💪
Feel free to ping us anytime with your questions :)
Cheers,
Team Loop
Very helpful customer support, easy to set up different selling plans, would be great to have some additional features like when a customer has different frequencies that overlap, it is lumped as one order rather than two separate orders
Thanks for this amazing review! Sounds like an interesting feature request. We have passed your feedback to your product team.
Please feel free to ping us if you need help with anything else
Thanks,
Team Loop
I decided to use this app for my dog treats! so far so good, customer service was spot on, they answered my questions in a timely manner and gave me some feedback :)
Thanks for the review :)
Subscriptions / repeat orders makes a lot of sense for your business.
Please write to us if you have any concerns or feature request which can improve subscription management for you or your customers.
Thanks.
Team Loop
The Loop Team continue to be fantastic for our business growth and development! Working with Loop to migrate over to Shopify was seamless and they were available at all stages to get us set up for success. The collaboration we have with our Loop account manager Nihal keeps us communicating constantly. They provide support extremely fast as well as offering solutions to increase our subscription retention and growth. Our business is THRIVING with Loop!
Thank you for the kind words, Team Eternapure :) This review made my day.
Very happy to be your partner in subscriptions growth. Always a message away for any doubt or discussing ideas or just talking about DTC in general.
Here's to more growth in the future 🍷 💪 🚀
Best wishes,
Nihal & Team Loop
Thanks a lot. Every time I need your help, you guys always show up very quickly. Last time I was going to leave a message, but because the store hasn't released it for 6 months, I can't write. Once again thank you very much.
Thank you for this lovely review! Wishing lots of success to you in 2023 🚀 💪
Thanks,
Team Loop
Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tin—a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!
Thank you for the kind words and shout-out :)
Always here to help 😇
Cheers,
Team Loop
Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you
Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITION™ 😊
We are super excited and happy to have you onboard 💪
We truly care about our customers and D2C business owners. Always a message away for any help :)
Cheers,
Team Loop