Reviews (467)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and robust features such as product swaps, upsells, and custom flows, enhancing subscription management. They value the seamless migration support, customization via the API hub, and responsive customer service. Regular contact with representatives and tools like Slack are highlighted for ongoing support. Merchants also note improvements in customer retention and business growth, with positive feedback on its integration with Shopify and proactive feature updates.

August 29, 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

LABORATOIRES VINCI
France
2 months using the app
Loop Solutions Inc replied September 2, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)

December 2, 2024

Amazing app and amazing customer service. I strongly recommend.

Feel Reformed
United Kingdom
7 months using the app
September 30, 2024

Great support from Varun and the support team.

Kapsä
Singapore
21 days using the app
Loop Solutions Inc replied October 8, 2024

Thank you for the 5-star review, Team Kapsa! We’re happy our support team could assist you. Feel free to reach out if you need anything else! :)

November 27, 2024

Great support! They just get it.

The Swallow Co
United Kingdom
3 months using the app
December 4, 2024

LOOP support is always amazing with very quick reply

MYDAY'S
Japan
20 days using the app
January 2, 2025

good support

Semilla Coffee
Canada
3 months using the app
Loop Solutions Inc replied July 5, 2025

Glad to hear that you’re satisfied with the support! We’re always here to assist you whenever needed.😊

- Loop Team

August 13, 2024

Great customer support team for onboarding and setup!

REMAY® Shave Gel Bars
Canada
About 1 year using the app
Loop Solutions Inc replied August 20, 2024

Thanks for the review, Team Remay Shave Gel Bars! We're glad our customer support team made your onboarding and setup smooth. We're here to help whenever you need it! :)

July 11, 2024

After trying multiple subscription apps, im thankful for stumbling upon Loop! Theyve made me so much more money, I can sleep & wake up to automatic sales!! The best app!

Prime Sports Nutrition
United States
Over 2 years using the app
Loop Solutions Inc replied July 15, 2024

Thank you so much for your fantastic review, Team Prime Sports Nutrition! We're thrilled to hear that you love our app. Here's to continued success together! :)

November 7, 2024

Thank you so much for your service.

Café des Guerriers
France
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank YOU, Team Café des Guerriers!

Edited February 20, 2025

Really comprehensive subscription management platform, they've been adding new features and you can really do it all. Support is actually pretty responsive/helpful. 5 stars!

Cycling Frog
United States
Over 1 year using the app
Loop Solutions Inc replied July 15, 2024

Thank you for your review, Team Cycling Frog! We strive to provide fast support and are always here to help whenever you need it. :)