Reviews (693)
Refine
-
By rating
We've tested multiple subscription platforms and Loop is the best. It is as powerful and multi-featured as the most expensive competitors at a much more reasonable price. They are *continually* adding smart, genuinely useful tools and improvements (we're talking every few weeks) and the customer service is impeccable. You simply don't need to look any further.
What an incredible review—thank you! We’re beyond glad Loop has checked every box for you, and we truly appreciate your recognition of both our pace of innovation and customer service. Excited to keep building with you!
- Loop team
Loop has been incredibly integral to building out my site and subscription functionality! Aditya was super helpful to all of my questions and troubleshooted things on the fly. Always very responsive with resolutions in a timely manner. Thanks, Loop!
We’re so glad Loop has been a key part of building your subscription setup! Huge shoutout to Aditya for the quick and helpful support—always here when you need us!
- Loop team
Loop has been a blessing for our business. They were able to help us create a very custom solution for our membership program, that also includes a subscription element.
Memberships are our secondary product, and their system has driven a massive improvement in LTV and the offering has boosted our AOV.
Loop's customer service is Amazonesque, they have a high attention to detail, quickly solve issues, and I mean quickly (within minutes).
We spoke to many of their competitors and no one comes close to their way of doing business. Cheers to the Loop team. I wish all my partners were like them!
Thank you so much for your incredible review! We’re beyond thrilled to hear how Loop has contributed to boosting your business, LTV, and AOV. It’s fantastic that our custom solution for your membership program has made such a positive impact. We take great pride in providing fast and detailed support, and we’re so grateful for your recognition. Your words mean a lot to the entire Loop team, and we’re excited to continue supporting your growth! Cheers to a long partnership! 😇
- Team Loop
After trying multiple subscription apps, im thankful for stumbling upon Loop! Theyve made me so much more money, I can sleep & wake up to automatic sales!! The best app!
Thank you so much for your fantastic review, Team Prime Sports Nutrition! We're thrilled to hear that you love our app. Here's to continued success together! :)
Dashrath and Amit and the whole Loop Team were fantastic. Dashrath was very patient with us as we took months to finally make a move. During the migration, Amit knew every part of the Loop Platform and had an answer for every one of our questions. He even took time out from his birthday to make sure that our migration went smoothly! The Loop platform and team are full pro. Thanks Loop!
We've been on Loop for a few years after migrating from Recharge. We had an awful experience on Recharge and the difference with Loop has been night and day. Loop's platform is a great improvement and that has been noted by both our customers and our customer support team. Loop is continually evolving and adding features and functionality. What stands out the most is the level of customer support and partnership we receive as a client. They are always available, proactive and help us to success.
We can’t thank you enough for this amazing feedback! We’re so glad to hear that Loop has made such a positive impact on your business, and we’re excited to continue supporting you as we evolve. Your success is our top priority — we’re here for you every step of the way! 🙌
- Loop team
Loop has been fantastic to work with and has helped us increase our subscription revenue and retention in a big way. I highly recommend working with them.
Thank you so much! We’re thrilled to hear Loop has helped boost your subscription revenue and retention—excited to keep driving growth together!
- Loop team
Loop Subscriptions has been an incredible addition to our tech stack, but what truly sets them apart is their exceptional support and Success Team. From the moment we onboarded, their team has been consistently proactive, responsive, and genuinely invested in our growth.
Their support is fast, thorough, and always willing to go the extra mile. Any time we reached out with a question—whether it was technical setup, optimization, or best-practice guidance—the team responded with clear, actionable steps rather than generic replies. They take the time to understand your business model and tailor their advice accordingly.
The Success Team deserves special mention. They helped us build a strategy. They shared insights on improving retention, optimizing subscription flows, increasing conversions, and leveraging features we didn’t even know we needed. Their recommendations directly contributed to smoother operations and measurable increases in recurring revenue.
Beyond just solving problems, they help you grow. It genuinely feels like having a partner rather than just an app provider.
Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.
- Loop Team
We've been using Loop Subscriptions for some time now and it's been a game-changer for our store. The app is incredibly well-built, with a clean, intuitive interface that makes managing subscription products effortless.
What really stands out is the flexibility. The customer portal is sleek and user-friendly, which has significantly reduced support requests.
Support from the Loop team has also been exceptional – fast, knowledgeable, and genuinely helpful whenever we've had a question or request.
Highly recommended if you're looking for a robust, scalable subscription solution on Shopify.
Thank you for the fantastic review! We’re thrilled to hear that Loop has been a game-changer for your store and that our customer portal and support have made a positive impact. We truly appreciate your recommendation and look forward to continuing to support your success!
- Loop team
The Loop platform and the team is absolutely one of the best subscription platforms out there. The value in the features they provide is unmatched. They go above and beyond with their support, and quickly reply to any issues that come up. Love these guys.
Thank you for the amazing feedback! We’re thrilled to hear that you’re enjoying the platform and our support. We strive to provide exceptional value, and it’s great to know that our team has been able to assist you quickly and effectively. Your support means the world to us, and we’re here for you every step of the way!
- Loop Team