Reviews (750)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 26, 2026

Simplified the subscription dashboard to make it more intuitive and user-friendly for our customers.

Customer service is consistently excellent and always available to assist with setup whenever needed.

Utica Coffee Roasting Co.
United States
2 months using the app
February 1, 2026

The migration process was easy and seamless. Aditya made sure I had clarity every step of the way and provided constant updates whenver a step was completed. The platform itself is fully customizable and easy to work with. 5/5

Belano
United States
About 2 months using the app
January 29, 2026

Getting started with Retentics was super easy! Their support team is extremely attentive and proactive. It's amazing how much of our email revenue comes directly from their automated flows.

Cardon
United States
7 months using the app
January 21, 2026

My experience with loop has been great! (1) this app is packed with features and flexibility that are included without an additional charge. (2) the service team is fantastic - they provide all the help needed and get things done quickly and hold a monthly review meeting focused on growth and improvements, (3) my sales from subscriptions have grown significantly since switching to Loop.

Supplement First
United States
8 months using the app
March 19, 2026

Exceptional support from the Loop team. Their responsiveness and expertise made the entire process smooth and efficient, great experience

Selene
United States
6 months using the app
January 15, 2026

If you’re a subscription brand, Loop is worth it. The portal is clean, skip/pause/cancel flows are intuitive, and their team goes above and beyond. Other subscription tools don’t come close in support or retention guidance. Would recommend to any DTC brand running subs.

The Greatest of all Tapes
Australia
11 months using the app
March 17, 2026

Loop support is amazing, thanks for being so patient, Naz!

Purrlys®
Australia
6 months using the app
January 12, 2026

Migrated late last year from another subscription app - onboarding has been incredible, the team has gone above and beyond making it seamless. They are super responsive on Slack to any queries. Would definitely recommend Loop for anyone getting into subscriptions.

BeKynd Beauty
United States
7 months using the app
January 12, 2026

Loop has been super easy to use and integrate into our subscription program. The platform is intuitive, and we were able to get everything set up without a steep learning curve. The features are straightforward, which makes managing subscriptions way less complicated than we expected.
What really stands out is their communication and support. The team is responsive and helpful whenever we've had questions or needed guidance. It's clear they understand what merchants need and actually care about helping you succeed.

Club EarlyBird
United States
Almost 2 years using the app
Edited March 17, 2026

Great team that took the time to explain everything clearly and help me understand how to use the app properly. They were responsive, professional, and made sure all my questions were answered.

Overall, a very helpful team and a good experience.

Queen Tape
United States
2 months using the app