Reviews (353)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its smooth integration and migration from platforms like ReCharge, enhancing the customer experience with a user-friendly portal for easy subscription management. Features such as smart payment recovery and personalized cancellation flows are noted for helping retain subscribers and reduce churn. The app offers robust customization, including targeted subscription offers and multi-country support, with a simple interface that aids in customer retention. Exceptional 24/7 customer support and a commitment to continuous improvement based on merchant feedback are also highlighted, making it a valuable tool for subscription-based businesses aiming to boost operations and subscriber retention rates.

September 25, 2024

Great service

Gummy Nutrition Lab
Canada
About 1 month using the app
Loop Solutions Inc replied September 30, 2024

Thanks a lot for the 5-star review, Team Gummy Nutrition Lab! :)

May 22, 2024

I am thrilled! The integration went almost without a hitch! And with the few bumps in the road, the team was able to help out with some of the best, fastest and friendliest support I've ever experienced! Great team, great app! Thank you

STACKS
Germany
23 days using the app
Loop Solutions Inc replied May 29, 2024

Thank you for your kind words and for choosing Loop, Team STACKS. We're grateful for the opportunity to work with you, and we look forward to continuing to provide you with exceptional service and support in the future! :)

June 16, 2024

The function is very good, the service is very helpful and patient.

KAYGO SAFETY
Hong Kong SAR
18 days using the app
Loop Solutions Inc replied June 18, 2024

Thank you for your kind words, Team Kaygo Safety! We're delighted to know that you've had a great experience so far. Your satisfaction is our priority! :)

May 12, 2024

Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.

Fulfyld Day
United States
30 days using the app
Loop Solutions Inc replied May 14, 2024

Thank you so much for your amazing review, Fulfyld Day! We're thrilled to hear that you're enjoying our subscription service and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. :)

April 26, 2024

Really happy with Loop and online support. Varun helped me out even when the issue turned out to be nothing to do with Loop - thanks so much

Tiny Gardener
Australia
About 1 year using the app
Loop Solutions Inc replied April 29, 2024

Thank you for sharing your feedback, Team Tiny Gardener! We're thrilled to hear that the support team was able to help you out! Providing exceptional support and ensuring everything runs smoothly is our priority.

We're glad to have you on board!

Cheers,
Team Loop

June 20, 2024

It's a great subscription app with the best support team :)

feelrooty.eu
Slovenia
2 months using the app
Loop Solutions Inc replied June 24, 2024

Thank you so much for your kind words, Team feelrooty.eu! We're thrilled to hear that you're enjoying our app and that our support team has been able to assist you. If you ever need anything, we're here to help! :)

August 9, 2024

Rockstar support.

CoinCoffee
United States
10 months using the app
Loop Solutions Inc replied August 12, 2024

Thanks a lot for the 5-star review, Team CoinCoffee. We're thrilled to hear that you had a great experience with our support team. Do give us a shout if you need any assistance :)

April 22, 2024

Loop subscription has worked perfectly for helping us setup subscription software seamlessly within our Shopify purchase flow. The customer service team has been elite and the entire onboarding and post go-live help has been better than I could have hoped for. 10/10 recommend without a doubt this team helped us be successful and am thankful because they worked with us like a good partner.

Blue Tees Golf
United States
9 months using the app
Loop Solutions Inc replied April 29, 2024

Thank you for your amazing feedback, Team Blue Tees Golf!

We're so glad to hear that Loop has seamlessly integrated into your Shopify flow and our team has been there for you throughout the process. It's great to know we could assist with your success. Thank you for recommending us, and we're thrilled to have you onboard. Let's continue to grow together!

Cheers,
Nihal and Team Loop

May 4, 2024

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

Rocky's Matcha
United States
4 months using the app
Loop Solutions Inc replied May 6, 2024

We're delighted to hear that we have contributed to your business growth, Team Rocky's Matcha! Very happy to know that you love our dashboard and its features. Thank you for your positive feedback and continued support :)

June 10, 2024

Aplicativo muito bem feito. A API é bem explicadinha tbm. Tive ajuda de um assistente pelo chat que resolveu meu problema.

Fler World
Italy
4 months using the app
Loop Solutions Inc replied June 11, 2024

Thank you so much for your kind words, Team Fler World! We're delighted to hear that you like our app. If you have any more questions or need further assistance, feel free to reach out. We're here to help! :)