Reviews (815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an intuitive, easy-to-use subscription platform for them and their customers, with clear portals that reduce support tickets through self-service. Many report lower churn and higher subscription revenue via flexible cancellation flows, retention offers, and rewards. Onboarding and migrations are often called seamless, and merchants consistently praise fast, high-touch support and strategic guidance that scales well even with large subscriber bases.
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A great experience using Loop to manage our subscriptions. Naz and the team have been very helpful with our queries, helping us run our subscriptions smoothly through their platform.
UPDATE: The Loop team reached out to with me to offer a custom solution to access what I needed. I really appreciate that level of service from such a key vendor. Thank you Loop!
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It's disappointing that I don't get API access unless I pay for the Pro plan. I'm paying more than $200/month as it is and I expect access to my data.
The Loop team is really next level! They helped us with the migration step by step, much appreciated. The support and onboarding team operates at a very high standard, and nice to see that the results from switching also pays off in our store, so our customers love the services as well, makes our job a lot easier! So happy with the decision, thanks all of Loop team, and especially your shining star who handled our move from another platform, 10 stars for her!
Amandeep has been a huge help in improving our success with Loop, especially with retention and churn rate. He gave us a clear step-by-step guide and helped us put it into action. He is easy to reach, always helpful, and just one email away. We are truly satisfied and excited to keep growing together with Loop.
What really stood out to us was the support after the migration. The Loop team continued to work closely with us, helping us troubleshoot issues and making sure everything was running smoothly. Having a team that stays involved beyond the initial onboarding makes a huge difference.
Onboarding has been great and the guys there are super helpful. I've had many questions along the way and they always take the time to answer and help with a smile. Very nice guys and a hardworking, dedicated team. Highly recommend Loop.
The app has been great and the customer service has been very responsive and helpful!
Great experience thus far! The app is very user friendly and the team is very informative.
App works fine, has many options. Best part is the responsiveness of the team: plugged in via slack, responsive, and have consistently helped us see things through.
Love the app, support has always been on point as well. Suraj & the others make sure to solve your problems. Saurav assisted me on so many things, great service rep. Thanks a bunch.
