Reviews (588)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription-based models, praising its intuitive interface, flexible subscription options, and seamless Shopify integration. The customer portal is noted for reducing support inquiries, while the support team is commended for their responsiveness and effective onboarding assistance. Merchants also value the competitive pricing and analytics tools that help in making informed business decisions.
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Just finished setting up Loop for my Shopify store and the onboarding experience was fantastic. Shivam was incredibly responsive throughout the entire process and made sure I got the most out of all the features. His expertise really showed - he knew exactly how to optimize everything from day one. The level of support during onboarding really sets Loop apart.
Thank you for the amazing feedback! We’re so glad Shivam could guide you through setup and help you hit the ground running—excited to see Loop power your growth from day one!
- Loop team
Great experience so far. We are about 2 months in. Onboarding was fairly quick and efficient and the team is very knowledgeable and kind.
Thank you for the kind words! We’re glad your first two months have been smooth and that the team made onboarding easy—excited to keep supporting your journey!
- Loop team
We are so happy we made the switch to Loop! Their team has gone above and beyond to help us get everything set up and installed, and is always available whenever we need help. We switched from another subscription platform, and Loop is much easier to use and has a ton of great features that have helped our subscription growth and retention!
We’re so glad to hear the switch to Loop has been a win for your team! It’s great that the setup, features, and support have all contributed to your growth—excited to keep powering your success!
- Loop team
I love working with the people at Loop. Account management is awesome. It really feels like a partnership where we together work on growth. Highly recommended.
Thank you so much! We’re grateful to be your partner in growth, and it means a lot to hear that you’re enjoying the collaboration with our team. Here’s to scaling together!
- Loop team
Super helpful team and answering my questions and getting solutions for me immediately. We're in the middle of migrating the day before a new subscription cohort opens up and they got us resolved in like 5 minutes via live chat. Pretty awesome.
That’s amazing to hear—thank you! We’re glad the team could jump in quickly and get things sorted just in time for your cohort launch. Always here to support you in the moments that matter!
- Loop team
The team has been so very helpful from onboarding, set-up, and post set-up support! They have been very patient with all our questions and always respond to our inquiries!
We truly appreciate your kind words! It’s been a pleasure supporting you through every step, and we’re always here for any questions that come up along the way!
- Loop team
I had a great experience with Loop customer service. Ishika was extremely helpful, friendly, and quick to resolve my concerns. She made the whole process smooth and stress-free. I truly appreciate her efficiency and support—thank you for the excellent service!
Thank you for the lovely feedback! We’re so glad Ishika made your experience smooth and stress-free—she’ll be thrilled to hear this! Always here to help whenever you need us.
- Loop team
We came to Loop after using Yotpo. Loop has been incredibly attentive, they have a slick program and they are always quick to respond to any question or problem. Their app is very user-friendly, they have plenty of useful tools and amazing depth of analytics. We have loved working with Loop.
Thank you for the amazing feedback! We’re thrilled Loop has been a smooth upgrade and that you’re enjoying the tools, analytics, and support—excited to keep growing together!
- Loop team
We made the switch from a different subscription app and had the absolute pleasure of working with Manan as our account manager at Loop. We couldn't be happier with the support we've received. Manan is not only incredibly helpful and kind, but he also brings a calm professionalism that makes every interaction easy and reassuring.
No matter the issue, the Loop team consistently go above and beyond to resolve it efficiently. Their willingness to act quickly, especially in time-sensitive situations, has been a huge asset to our team. It's clear they genuinely care about providing the best service possible, and that makes a world of difference.
Thank you for the heartfelt feedback! We’re so glad Manan and the team have made your transition smooth and stress-free—your kind words mean a lot, and we’re excited to keep supporting your growth with care and speed!
- Loop team
Super fast helping me!!!!!!