Reviews (633)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for managing subscriptions, noting its intuitive platform that boosts revenue and retention. It offers flexible options, robust analytics, and features like product swaps and upsells. The app is praised for smooth performance and easy migrations. Customer support is exceptional, with responsive assistance during onboarding and ongoing support through dedicated account managers and Slack channels, enhancing the merchant experience.

November 18, 2025

Loop has been incredibly integral to building out my site and subscription functionality! Aditya was super helpful to all of my questions and troubleshooted things on the fly. Always very responsive with resolutions in a timely manner. Thanks, Loop!

Blow Tissues
United States
5 months using the app
Loop Solutions Inc replied November 26, 2025

We’re so glad Loop has been a key part of building your subscription setup! Huge shoutout to Aditya for the quick and helpful support—always here when you need us!

- Loop team

December 12, 2025

Jagrit from Loop has been phenomenal. The white-glove onboarding of this service has been mindblowing. If you're considering a subscription app, you need to use Loop and request Jagrit get you all set up!

Sovány Beverage
United States
4 days using the app
April 17, 2026

Amazing APP!

Innerfresh
United States
About 2 months using the app
March 19, 2026

Awesome app and great customer service!

Voli Wellness
United States
2 months using the app
January 2, 2026

Great customer service. Efficient and always very helpful to resolve any issues.

Shazzy Campbell Art
Australia
20 days using the app
November 5, 2025

We transitioned to Loop for our subscription management, and it’s been an excellent experience from the start. The team is incredibly responsive, their support is always fast, helpful, and proactive. They’ve consistently assisted us with every customization and unique use case, ensuring that each request is completed on time and perfectly aligned with our needs.

Their flexibility and dedication truly set them apart. We highly recommend Loop to any business looking for a reliable, adaptable subscription platform backed by an exceptional team.

SIMPLER HAIR COLOR
United States
About 1 year using the app
Loop Solutions Inc replied November 26, 2025

We’re truly grateful for your kind words! It’s been a pleasure supporting your unique use cases, and we’re thrilled that Loop has been such a great fit—excited to keep growing together!

- Loop team

December 15, 2025

Great support from the team especially Sparsh in getting it all set up and optimizing. Really has everything you could need from a subscription app at a great price.

Tano Skincare
United States
4 months using the app
February 19, 2026

Shivam the best, amazing service

CyperGlow
United States
About 2 months using the app
January 14, 2026

Super easy to use. Really helpful customer support team as well. Would recommend!

Gleefull Supplements
United States
8 months using the app
October 22, 2025

Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner

Organics Nature
United States
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the amazing feedback! We’re thrilled the portal’s working well for you and that our team’s been there for the technical lift—honored to be your subscription partner!

- Loop team