Bold Loyalty Points & Rewards , 152 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer engagement and retention through its automatic point tracking and flexible payment structure. Its customizable features, including tiered rewards and emails, and seamless integration with subscription-based apps are highly valued. The app's customer service is commended for its responsiveness and effectiveness. Merchants report increased sign-ups and sales, with some attributing their competitive edge to the app. Its user-friendly interface and offer of 50 free active accounts make it a cost-effective choice for new businesses.
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Great app that our customers love!
It's a nice way to give back to regular customers and remind customers to keep coming back.
Very good! Ended up getting my problem solved. The team was very helpful. Our customers love this rewards application. Thank you so much.
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back.
Have a lovely day,
Customer Success Team I Shop Circle
I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.
Thank you for your review. We are so happy that Michelle was helpful, thank you for choosing Bold!
I had an issue with customers being able to redeem points and it did take a few days to resolve the issue due to delays in response to my emails but Michelle was very helpful and helped me through it in the end. I do think response time could be better improved.
Thank you for your review. We are so happy that Michelle was helpful, we are always working on improving our response time your feedback is very important to us!
We have been using the Loyalty app for awhile now and have been able to increase our database markedly.
However, this has been accomplished through asking customers who visit our physical store on Waiheke Island if they want to earn points from their in-store purchases and explain that they will also receive our regular fortnightly newsletters that contain recipes, news items, specials and health tips.
Our online sales mostly come as a result of the specials we include in our newsletters. Our take-up isn't large but if we could increase the size of our database I feel we would increase the number of online orders.
We have been going long enough for some customers to start redeeming points and I'm glad that's happening. The system handles it well and is flexible enough for us to add points manually for Waiheke instore purchases.
I would like to get some help with promoting the Loyalty Program but I'm not sure how best to go about that.
We have been trying to increase the %age of online orders so that we don't have such a reliance on our physical store and have launched the Bold Subscriptions program but the uptake has been disappointing. I believe we should have publicised that better than we did.
On the whole I am impressed with the Loyalty app and have identified it as a key system for Azzuro.
I think I was an early adopter of this app. I was just building my site at the time and had some early pains with it. But now that my site is stable, and the app is stable, I'm really happy with it.
So far seems to be doing well team helped with set up need a longer period of use but as I said good so far proof will come with does it drive return sales to gain the loyalty points.
We love this app! We started using it as an option to give store credit to our customers, since Shopify has yet to include this feature. Keep up the good work Bold Apps!
Great and true loyalty app. Would be nice in the future to add points to customer that share on social networks. apart from that it does what I expect it to do.. would recommend it .
Really nice app to have and the support reacts really fast too. I have some issues with the liquid update and they helped me with it.
The only thing is that, there is some lags regarding this app during a designated time in the day. Not sure what is it, but my website will keep loading bold loyalty continuously with no success. It gets back to normal after 30mins or so.
However, just a minor setback of this wonderful app.