Bold Loyalty Points & Rewards , 152 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer engagement and retention through its automatic point tracking and flexible payment structure. Its customizable features, including tiered rewards and emails, and seamless integration with subscription-based apps are highly valued. The app's customer service is commended for its responsiveness and effectiveness. Merchants report increased sign-ups and sales, with some attributing their competitive edge to the app. Its user-friendly interface and offer of 50 free active accounts make it a cost-effective choice for new businesses.
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I needed to migrate from V1 to V2 quite quickly to meet the needs of a client - Nir, Nirav, MC, Samuel and Brandon were absolutely fantastic and communicative! Thank you so much!
Easy to install and use, and has successfully generated returning customers. Helpful customer service from Rajni too.
Great support from Daniel today. We chatted about Bold Loyalty on Shopify POS and came up with a solution to check customer points. Thanks for taking my suggestions for the roadmap Daniel, look forward to some new features on POS in the future maybe?
I currently use 3 BOLD apps (product options, loyalty points & multi-currency) with another 3 (subscriptions, quantity breaks & Quickbooks integration) I'll be adding soon... my customers love being able to earn and spend loyalty points. Was super easy to install and setup, and just as easy to check members, point activity and more! If I run into an issue, I *KNOW* support is just a message away, which leads to...
Every time I've run into an issue, support has been prompt and very helpful! When I had problems with the options not showing they walked me through clearing Bold's cache... they fixed my theme so multi-currency showed up right where I needed it. When I found product options 4 and 5's labels weren't displaying the same as 1-3, they fixed that right up as well! They never seem to act like I'm asking dumb questions, they just answer/fix quickly!
Thank you for the glowing review! Your loyalty points widget looks great; so prominent when viewing your website. We're so glad you and your customers love the loyalty program, and with such cute phone cases to match a love of chinchillas, I know I'd be racking up points quickly. :-)
It's a pretty robust app. We just recently launched, so I can't say how well it drives people to buy, yet. It is loaded with features, but you do have to edit a lot of the files.
I loved the idea of this app in that a customer could buy anything in the store with the right amount of points not just some pre-assigned product or coupon. I liked the look of it too. I installed the code myself using the easy instructions but ran into some problems that I didn't understand. I'm not sure if I was making myself clear but after the first go round with support they escalated it to a higher level support so they could explain my settings it to me better and how to fix them. 5/5. They were patient and professional with my questions.
As a small business owner I am always looking for ways to compete with national Brands to stand out. These apps have help me stand out against my local competition in a significant way. As I am just starting out and integrating all of Bold apps, I feel much more confident marketing my online store. Since most of my time is spent developing are brick-and-mortar business Bold has given me the confidence knowing that my store will be running smoothly and automatically upsell customers to include given them Smart Suggestions with the Bold Brain app. There are likely much more features that I am not taking full advantage of but as time goes on I plan to get deeper into the weeds and fully integrate these great apps.
bold loyalty fulfilled my needs to create loyalty points and allocate customer tiers to my store. We have met quite a few problem during the trial and Rony always assist to solve them at the soonest possible. Their customer support is at top notch and would definitely recommend to use.
Hi there. Thanks for sharing your experience! We're very happy to hear that our Loyalty Points app is fulfilling your store's needs, and sincerely apologize with the issues you ran into during your trial. Our support team is always ready to assist with any types of problems so please don't hesitate to reach out if you run into any other issues, or have any questions!
Great app, great support. Everything by bold is usually good from experience, their support is the best. Their apps do what they say they will ,and the pricing isn't ridiculous. This app works as it should and is very user friendly. Thanks guys. A separate thanks to whoever from the bold team went into my code and fixed it not showing up after I changed my Theme. That was bothering me ,and they stepped right in to fix it for me. No instructions or anything.. they just popped in my store and did my job for me. It don't get much better than that!! Thanks for making my life that much easier!
Hi there! Thank you so much for taking the time to leave us a review. We're so happy to hear how pleased you are with our apps and customer service, which we strive to provide the best of!
Thanks so much for sharing your experience with our customer service team, and please don't hesitate to let us know if you have any questions or comments going forward. :-)
We look forward to hearing about your store's successes!
MC Was incredibly helpful throughout setup and integration. The App itself is intuitive, comprehensive, and sleek. Two thumbs up!