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Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement and retention through its automatic point tracking and flexible payment structure. Its customizable features, including tiered rewards and emails, and seamless integration with subscription-based apps are highly valued. The app's customer service is commended for its responsiveness and effectiveness. Merchants report increased sign-ups and sales, with some attributing their competitive edge to the app. Its user-friendly interface and offer of 50 free active accounts make it a cost-effective choice for new businesses.

July 13, 2016

Very important app for customer retention.

Black Velvet Sydney
12 months using the app
September 25, 2017

Loyalty Points as been a great addition to our store, Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

Mane Management Lifesyle
United States
11 months using the app
May 23, 2020

Great support from Daniel today. We chatted about Bold Loyalty on Shopify POS and came up with a solution to check customer points. Thanks for taking my suggestions for the roadmap Daniel, look forward to some new features on POS in the future maybe?

Fab Frocks
United Kingdom
11 months using the app
November 17, 2017

Love this app! Love the Bold support team, they have exceptional customer service.

Sweet Kate Designs
United States
11 months using the app
Edited March 13, 2019

Bold Customer Support is the best! By far! Jonnathan was super helpful today, configuring multiple Bold Apps with me!

Clovis Store
United States
11 months using the app
May 23, 2016

Outstanding app just what I was looking for, very versatile. I think people take for granted that apps should blend into a site and be a part of it. Pop ups and floating boxes tend to looks like the site is patched together with other loyality apps out there. This one however does not. It's like all those major companies have and you can keep building on it to meet your needs. Love the app, as well as many others offered by Bold!!!!

If you want to see it in action check it out.

Infinite Travelers Llc
United States
10 months using the app
Edited May 29, 2018

LOVE IT! Everything from Bold has been amazing and their customer support is fantastic! * Thank you, MC for your help!! * If there's app coding required, they have your back and install it for you. * Thank you, Brenda for the install! * Programs are designed really well and run perfectly. Thank you, Bold. You rock, once again!!

Sheena Kalmakova
10 months using the app
May 14, 2017

Likely one of the most effective apps going!

Vape Artist
10 months using the app
December 15, 2017

Literally for most of my needs, they've got an app for it. I've tried many apps by BOLD, some I loved, some I didn't fit. For sure the support team has helped me out big time dealing with liquid installs. I have a lot to do with the store that and it really saves me time. Thanks always guys!

United States
9 months using the app
June 23, 2016

Fillay a loyalty app that does everything we wanted, something that puts the loyalty points in the customer's hands rather than using a coupon method. The support team as well is amazing such a fast response every time. As I have a very basic knowledge on html and even less knowledge on liquid coding I was finding the installation process difficult. So when the support team said they would do this for me straight away (which took a day maybe less) I was so impressed. Definitely recommend and a great app to get.

Drop By Beauty
United Kingdom
9 months using the app