SC Loyalty Rewards

SC Loyalty Rewards

Reviews (174)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

June 17, 2016

I'm impressed so far with what this app can do. First let me say that Bold Support is great, and is willing to help with any questions you may have. I had a lot of questions and MC, and Alexa were very helpful!

The biggest thing about this app for me as a new business is the pricing. 50 free active accounts is a fantastic way to get started, and doesn't put too much strain on a small business unlike most other apps which put a massive strain on you from the very beginning when every dollar counts.

This is by far the best loyalty app out there in my opinion - it's powerful, has a ton of features and the customization options are endless.

One downside is that you actually have to have the app active in order to view some customization options. So if you want to see the changes you are making and how they are displayed, the app must be turned on. There's no "preview" mode that I know of, so if you already have a lot of users to your site - you may have to go into a maintenance (downtime) so you can play around with everything.

I would like to see some new features and incentives to reward people such as joining a newsletter, or through various social media integrations like some of the other rewards programs have. Because this is a very new app, I'm sure some of these things are going to be implemented.

The Loyalty Points app isn't too confusing, it does a good job of explaining what each function does. Like any Bold app, because of the extensive amount of options, it can be a little bit overwhelming to some to get started. I definitely recommend this rewards program as it's integrated right into your store and not some floating tab that people click on. This is a real rewards program!

And like any apps with bold, you can also integrate this app with some of their other ones to do some subscription based memberships among other things.

James
https://www.FuriousSauces.com

Furious Sauces
United States
Over 1 year using the app
February 1, 2021

I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.

Ranger Ready Repellents®
United States
Over 1 year using the app
Shop Circle replied February 2, 2021

Thank you for your review. We are so happy that Michelle was helpful, thank you for choosing Bold!

September 16, 2017

Good service! Paul was very helpful. IT's nice that these guys are constantly redeveloping the app.

Filtrous
United States
Over 1 year using the app
October 26, 2016

This program is great, thanks!

Thundertouch Store
Canada
Over 1 year using the app
June 5, 2017

Using Loyalty Points on our web store has driven sales up! It brings customers back and motivates them to place larger orders. We have a special rewards page that has a range of nice goodies that our customers want and can get for free with points. (Not our own products)We have tried another rewards app, but moved to Bold Loyalty Points and is very easy to use. Our customers love it and it works!

Aussie Golf
Australia
Over 1 year using the app
April 25, 2016

I am very happy with Loyalty Points so far. My site is not live yet but it's close...much closer with Bold's expert help. My goal is to move away from a million discount codes but still treat my return customers like my biggest fans should be treated! I installed Loyalty Points along with Product Options, Product Bundles, and Recurring Orders. Needless to say, having technical assistance from Bold was great given my lack of tech savvy. MC was amazing at ensuring that all of these apps were installed and styled appropriately. The attention I received from MC, to ensure the apps were perfect, has been A++. Now I'm wondering if Order Manager and Return Manager are my next apps! :)

Salem Essentials And Apothecary
United States
Over 1 year using the app
June 8, 2019

Awesome app. MC Guénette was super helpful and fast with setting up the app on the new theme in installed.

Gentleman's Brew Ejuice
United States
Over 1 year using the app
Shop Circle replied June 12, 2019

Hello! Thanks so much for the kind words; MC put a lot of hard work into this. We're glad to hear that everything is up and running. Let us know if there's anything else we can help with!

Edited April 23, 2019

I appreciated the fast and efficient customer support. I conversed with Aman via chat, and Aman was very courteous and helpful, and answered all of my questions in just a few minutes. Our company, Attractional Marketing, helps customers with their e-commerce and digital marketing needs, so we always appreciate such great customer support!

Black Tie Group
United States
About 1 year using the app
Shop Circle replied April 18, 2019

Thanks for your review. We're happy to hear your problem was solved quickly and efficiently! Don't hesitate to let us know if you run into anything else or have any questions.

We look forward to seeing your continued success!

March 31, 2020

Easy to install and use, and has successfully generated returning customers. Helpful customer service from Rajni too.

Cannonball Coffee Company
United Kingdom
About 1 year using the app
June 5, 2016

So far seems to be doing well team helped with set up need a longer period of use but as I said good so far proof will come with does it drive return sales to gain the loyalty points.

Erotic Superstore
Canada
About 1 year using the app