Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, flexible points system, and effective referral program. It integrates well with Shopify, offers customization to align with brand aesthetics, and provides valuable analytics for refining marketing strategies. The customer service is noted for its quick response and professionalism. The pricing, including 50 free active accounts, is beneficial for startups. Merchants report increased sign-ups and sales after using the app, which also works with other subscription-based apps.

Edited December 11, 2017

I love this app! I opted for the free installation instead of hazarding the code edits myself and Bold's support team installed it perfectly the first time within the estimate they provided. After-install support has been stellar, I've had opportunities now to deal with both Cole and MC and I have to say, its so refreshing to speak with real professionals who not only know whats going on and how their system works, but who also take the time to make sure you understand whats happening too. I would definitely recommend this app!

Spectrum Alloys
Canada
4 months using the app
June 17, 2019

Bold Loyalty allowed us to create a flexible and really good-looking Loyalty Program for our store, and the support has been top-notch, especially Rajni, who was super knowledgeable and helpful. In fact, all of customer support has been incredible. Thank you!

El Yucateco Gear Shop
United States
4 months using the app
Shop Circle replied June 20, 2019

Hi there! That's very nice to hear, we're so happy we were able to help. If you need anything else you know where we'll be. :) Take care, and thanks for taking the time to leave us a review!

February 14, 2020

Was having a problem with people accessing their accounts - Carter at support was super fast and helped resolve quickly.

Gustus Vitae
United States
4 months using the app
April 20, 2017

Great Customer support!

Thank you "MC" from the tech support team for holding my hand and corresponding and solving all my tech issues. I was skeptical at first - since i read some of the reviews below. This is certainly not a wiziwig app- you can do it- if you are confident in pasting liquid code into your theme files- but if you are not- the bold team is a 100% there to hold your hand. There response time has been in hours- please do give them the chance to respond to your questions.

There is a solid reason why it is more complex- this APP is the ONLY app that actually enables the customer to "check out" with their points rather than using coupon codes- which are just too complicated. It takes the customer to a unique checkout which is separate from the shopify checkout. We are now experimenting with the tons of options the APP offers- if you like to see the progress feel free to stop by our website lecity.org ....GREAT AND THANK YOU!

Lecity
United States
4 months using the app
March 23, 2018

My customers are actually excited about earning rewards again. For some reason I didn't find this app right away and ended up trying like, EVERY OTHER REWARDS APP IN THE APP STORE. How I didn't even see this one in this hunt is beyond me. But all the others... total damn duds. Glitches, oddball calculations, not accurately crediting customers. Total stressful mess that I was ready to throw in the towel on the whole thing. But I decided to do ONE MORE search for an app and found Loyalty Points. It's been aces ever since. I just added it so it hasn't created new sales just yet but the buzz is great in my facebook customer group. They are excited to get started!

The Bold team hooked up my code for this app super fast. Like, no waiting hardly at all.

Atomic Wildflower
United States
3 months using the app
July 28, 2016

Great app! Way better than S Loyalty. Thanks for yet another perfect product Bold! I give this a perfect 5/7.

Discounthockey
United States
3 months using the app
January 13, 2020

I have my shopify stor for almost 2 years everything is set up andI have installed Loyaty points for quite some time.
I want to offer to my customer the option to paywith their points but I have to installed Cashier and reprogram the check out, payment, tax shipping ... So loyaty points cannot be working by itself. So I'm checking another app

Café Steel Pot
Canada
About 4 years using the app
April 19, 2016

Great Loyalty Points App, can't recommend it highly enough.

G4mersheek
United Kingdom
3 months using the app
March 17, 2018

Fantastic app! Fantastic support.
I tried to install it myself and ran into a couple problems down to my themes design. After contacting Bold using the links they provide, they carried out a full install and got it all working smoothly.

The program itself is loaded with features and functions that help you manage every step of the program you offer.

Tiered rewards, bonus points and the fact that it only charges you for active users are all a plus for the program.

Used in conjunction with Bolds other apps, its an absolute must have.

Geektoysuk
United Kingdom
3 months using the app
December 15, 2017

Literally for most of my needs, they've got an app for it. I've tried many apps by BOLD, some I loved, some I didn't fit. For sure the support team has helped me out big time dealing with liquid installs. I have a lot to do with the store that and it really saves me time. Thanks always guys!

Stickernaut
United States
3 months using the app