SC Loyalty Rewards Referrals , 159 reviews

The app does exactly what I needed it to and it's able to be customized the way I wanted! Naman and Carter were both super helpful when I needed help with anything! Great app & great customer service!

Excellent customer service. Very fast and reliable :D

Installed and ask Bold to the install - I seem to be going around in circles with this. Does not work and have too many issues. Edit address button does not work, the buy with points button seems to only work sometimes, the way it handles freight when there are multiple options is poor.

Seems that the team supporting this is having issues and not as responsive as the other teams for the other applications I have from Bold.

I am going to give it another week to get everything fixed and then unfortunately if it is not working I will have to look at another solution.

Hopefully, they can get it working. I really like all the Bold solutions and this seems to be another great one if it can work correctly.

The app has been awesome! We have had numerous customers tell us that it has been one of the greatest features since the invention of video games! Come check us out... https://www.facebook.com/theonlinepickers/

We have been using the Loyalty app for awhile now and have been able to increase our database markedly.

However, this has been accomplished through asking customers who visit our physical store on Waiheke Island if they want to earn points from their in-store purchases and explain that they will also receive our regular fortnightly newsletters that contain recipes, news items, specials and health tips.

Our online sales mostly come as a result of the specials we include in our newsletters. Our take-up isn't large but if we could increase the size of our database I feel we would increase the number of online orders.

We have been going long enough for some customers to start redeeming points and I'm glad that's happening. The system handles it well and is flexible enough for us to add points manually for Waiheke instore purchases.

I would like to get some help with promoting the Loyalty Program but I'm not sure how best to go about that.

We have been trying to increase the %age of online orders so that we don't have such a reliance on our physical store and have launched the Bold Subscriptions program but the uptake has been disappointing. I believe we should have publicised that better than we did.

On the whole I am impressed with the Loyalty app and have identified it as a key system for Azzuro.

The app is not loading anymore since about 1 week. Could you help me out please?
Much appreciated!

I’ve used this app for a while and it’s fairly decent for what it does. But In the past 2 months there’s a bug in the app that causes some features to be missing such as entering birthdays and claiming points. Since that’s the whole point of a loyalty programme. When sent a ticket, I was told I would be given an update but I was not. I asked for an update a few days ago and was told “we have been closed for holidays”. It seems bold took the whole month of Dec off or something because the problem was before this and nothing has been changed. To pay $30 a month to have it not working properly or worked on is low key a scam. I wouldn’t recommend installing the app until it’s fixed. It’s going to be very hard for me to change app so I’m giving it more time. I will update if there’s any improvement.

LOVE this app! It's an awesome way for customers to earn points and very easy to set up and use. Bold's support staff is super friendly and VERY QUICK in answering my questions. Thanks BOLD!!!!!!!

App does not allow you to manage customer points effectively or even extract your own customer data - after being charged over $500 in one month because they had counted EVERY single customer EVER sent points (it is automatically sent to every customer and therefore counted) i asked to extract my data - almost 3 weeks later I still cannot access and they are not sending to me either - excuse after excuse - very angry about this and cannot believe Shopify support this

5 Stars for great customer services. Shubhneet was very helpful in swiftly installing the app for us. We are very happy with the App and excited to roll it our for our customers.